Both rear output is heard through left rear speaker, none in right rear spea

I have a Soundblaster Audigy card with Creative Insire 5. 5200 Speakers. The problem I am having is no sound is heard from the right rear speaker channel. I know the speaker works, as I have switched them around to check (they all work). Doing the speaker test, all speakers are heard in order, and when it gets to the left rear speaker, it plays both the right and left rear message. In other words, both my right and left rear sounds are playing on the left rear speaker, with no sound out of the right rear speaker. I have all of the updated drivers for the product. I don't know if it is hardware or software related, or if it is the speaker system, but I do know all the speakers work. I am showing no problems (even hidden) in the hardware manager. Any help or clues would be appreciated

Bump !!?Cause I am having this exact same problem with my xf-i (XtremeMusic) and my logitech Z-5500 Speakers. I have them connected using the 3 analog wires and yes, they are correctly plugged in. The Logitech Control Pod is set with the switch in the rear to the 6 channel position and the Pod is listed as the source being 'Direct' and '6 Channel' when I try this. When I run the speaker test, it fails the right rear speaker (no sound) and when I try the left rear, the sound comes out of both rear speakers. I have also tried the THX speaker setup settings and they do the same thing on the test (set for 5.). Also, I have all the settings on the Entertainment module set to push the audio to the External Decoder (for everything, since the 5500's can do this, decode DTS and Dolby). Regardless, it should at least be able to pass the Speaker Test. I did have an Audigy card installed, but I removed it before installing this card. The only thing I had installed for the Audigy was the drivers and there was nothing listed in 'add/remove' to remove them. I had none of the apps installed (cause I knew the xf-i was coming)?I sent a email to creative and have heard nothing (been a day, I know they say -2 days, but come on, hire people !!). Can someone out there please help !
!!! Thank alot?Dr-

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