Both Shift Key Not Working

Hello Friends,
I have HP-Pavilion dv6 Laptop, I have recover OS in last week from then Both Sift keys is not working.
Kindly Help with solution for the same.
Thanks in Advance
Nikhil

Hello,
Thank you for the information. Since you are able to use an external keyboard properly, this would definitely indicate that there is a hardware issue with the keyboard. I would suggest contacting technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl. For any repair or replacement options that are available to you.
I worked on behalf of HP

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Using shift key not working with bluetooth keyboard

Am I missing something here? Or does the shift key not work with the iphone using a bluetooth keyboard? I'm using the logitech K810 for reference on iphone 6 iOS 8.1

The shift key works just fine on my Bluetooth keyboard. So I would imagine this is an issue with your keyboard.

Left shift key not working

left shift key not working.

thanks, i thought there some quick procedure to do before heading to apple store. i was just wondering, it was working for a while, and then suddenly like that. i have macbook 10.6.8 software. intel core 2 duo. less than a year old, if i'm not mistaken.

Shift Key not working!

I spilled hot chocolate on my macbook pro, so I shut it down immediately, dried it off as much as possible. 36 hours later, I turn it on and try typing in my password, it wont accept it because it thinks I have shift held down. I checked, and I'm sure it isnt just stuck down. What can i do?

This is more than 'Shift key not working.' You have a serious problem. Follow this:
Spill Cleaning
And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
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HP Pavilion notebook left shift key not working

My reasonably new HP Pavilion has a problem with the left shift key not working. The Right shift is fine, as is the Caps Lock.
Windows version is 8.1 64 bit
Can you advise me on whether this is a driver issue or a hardware issue, in which case I will return to the supplier
Thanks, Helen

Dear Customer,
Welcome to HP Support Forum and we are glad to assist you
It looks like you are having issues with the Keyboard on your Notebook
We will surely assist you with this
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Return & shift keys not working

My keyboard is unresponsive. problms started w/ "L" and "9" and "Enter/Return" keys. Did a s/w update and reboot but still no success. Now only "Shift" and "Enter/Return" keys are unresponsive.

I tried the troubleshooting steps listed in the article linked above but ran into the following problems:
a) the View menu doesn't have a "Speech" item listed (I'm running 10.9.2)
b) My MacBook Air doesn't have a disk drive; impossible to start up from an Install disk as recommended in step 10.
None of the other steps helped (sticky keys off, slow keys off, mouse keys off, etc)
Looking at the forums, looks like several other people have the issue of just the right-side shift and return keys not working, like me. Could we please have some advice that is specific to that particular issue?
In the meantime I'm using only the left-side shift and have downloaded and installed KeyRemap4MacBook and remapped my backslash key so it issues the "return" command. A clunky work around but it seems to do the trick, at least.

IPhone keyboard shift key not working

Today out of nowhere the shift key stopped working on my iPhone. When I press it it clicks like normal but does not capitalize the next letter that I type.
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Never mind I fixed it by turning the Enable Caps Lock option on and off again.
Weird bug.

T410 both CRTL keys not working

Hello All,
This is driving me nuts. All of the sudden the CTRL keys (both left and right) do not work on my T410. I thought it was a virus (I had a torjan) so I wiped the HD and did a clean install of Win7 pro 32 bit. Problem persists.
I can attach an USB keyboard and the CTRL keys work on USB keyboard. I can go into BIOS and toggle FN and CTRL keys, then the FN key works as a CTRL key just fine, but the CTRL do not as FN.
I have two kids age 5 and 9 and they might have messed with something. Any suggestions are appreciated. I cannot find the solutions. I find it very strange that both right and left CTRL keys would mechanically fail at the same time.
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@maxillo,
Try alt + ctrl + fn and see if it helps.
http://en.kioskea.net/forum/affich-28177-control-keys-not-working-on-laptop
Also try going to "Ease of access center" then "make keyboard easier to use" then see if any "sticky keys" or other modes are turned on.
//JameZ
Check out the Community Knowledge Base for hints and tips.
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Help! Left shift key not working!

all of a sudden today my left shift key has ceased to work. the right key works fine, increasing the chance that it's hardware. I'd like to remove the key cap and see if re-seating it might fix it. I've looked in many places on how to remove it, but no luck. Is there a web site that shows how it's done for a G4 Aluminum? Thanks in advance.

Marco,
I've been having intermittent left shift key problems for several months. My laptop is now 3 days out of Warranty, Apple web site says so. Anyway, the only reliable fix I've found is to do a re-boot. I can also (sometimes) get reliable shifting if I slide my finger closer to the outer edge - meaning, no shift if pressed on one side of the key, sometimes shift on the other side.
I've also had success shifting in one application which seemed to "clear" the problem in the original application. Example: typing in Mail when left shift key stops working. Switch to MS Word, shift works fine. Switch back to Mail, shift works fine.
I have a feeling it's a combination of software and slowly failing hardware. I feel bad to have waited until after the warranty period, and now the problem is getting worse. My wife was just in for brain surgery, so you can't really blame me! She's doing fine.
So, my suggestion is to try rebooting to see if that clears a memory buffer problem. Kinda annoying, maybe a future software update will fix the software problem?

Enter and shift keys not working. HELP!!!

A few days ago my mouse started behaving erratically all of a sudden. It would move by itself, click apps, and switch tabs rapidly all on its own. I've had this computer for over 2 years and this has never happened before. Restarting and rebooting into safe mode didn't work, but one user suggested a PRAM reset and that fixed the mouse problem. However, my enter and shift key on the right side do not work now (this is much less annoying than the mouse problem, but still very inconvenient!). Restarting the computer and doing another PRAM reset doesn't work unfortunately. I also used the keyboard viewer to confirm that all but those two keys work. I don't think the issue is with keyboard lint because both keys worked fine before I tried the reset. Booting up in safe mode also doesn't fix the problem. It would be great if I could find a way to fix this here since I won't be able to go to an Apple genius bar until December!

Hello sandi3s,
The troubleshooting detailed below may help restore functionality to your MacBook Pro's keyboard.
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Accessibilty or Universal Access pane in System Preferences, then click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Accessibilty or Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
Cheers,
Allen

Shift key not working - usual fixes not working

Hi there, I'm sure many of you have heard of this problem before and I've had it many a time before but at this time, I'm stumped.
The shift key isn't working to constrain proportions etc. in Illustrator. I have no (nor have had any) microsoft office programs open. I have trashed the preferences and restarted. It is not a keyboard issue.
Any other ideas?

Both of you are having an unfortunate issue you can help the forum folk by telling us something about your system and hardware and applications you have install.
I can tell you on both the mac and Windows platform there are a couple of plug ins and third party software that might cause this I think one was called Zume or Zune but there were a couple.
Quicken of course and there is another popular software on the Windows platform as well.
But I can only guess with the no information about the system. You should always give the most amount of information and least amount of conjecture as possible.
Of course one of the most common thing to try is to reset the preferences.

Shift key not working with some keys

I am using a MAC Pro with two hard drives. One runs Leopard and the other MS windows. while in windows, the birghtness key illuminated (f2 key) and suddenly the shift 2, w, s, x keys quit working. I decided to reboot and while holding the option key to boot into windows, the system did not recognize the option key and booted me into Leopard. so now I notice the shift 2, w, s, x, and option key are not working. Any suggestions? Also, the brightness icon is still lit up on my screen and I am not able to make it go away or even adjust...

I'm having this same exact issue. Anyone know of a fix? Is it possible junk in the keyboard?
I tested my keys using the keyboard viewer, and when I hit function it recognizes it, but it doesn't when it is loading.

InDesign CC Shift Key not working

Normally I'd just hold the shift key down to resize an image or object in InDesign CC to constrain its proportions. Lately when I try to resize an image, the shift key doesn't do anything anymore. It no longer holds the proportions of the image box. Is there a way to fix this problem or is there a new tool that replaces the hot key shortcut? Transform > Scale is taking way too much time to resize an image to the proper size I need it to be.
Any and all help is very appreciated.
-Jon

I was having this problem as well, within indesign CC 2014 only, not photoshop or illustrator. Virus or firewall can interfere with key modifiers. I have webfoot virus software. When I turn it off temporarily the shift key constrains angles and draws straight lines again as usual. There may be a better workaround, but this works for me, though I have to turn the virus software off and on.
I have a laptop that I haven't installed webroot on yet and it runs the same version of indesign cc 2014 as my main mac… there was never an issue with the shift key on the laptop.
Good luck!

3 letters + left shift key not working - 2 of them + right shift key working

Hi all,
as in subject, I have just bought a laptop g50-45, italian keyboard.
I encountered this problem:
"LEFT shift key" + "e" or "d" or "c" combinations do not work. Nothing happens.
"RIGHT shift key" + "e" or "d" work properly
"RIGHT shift key" + "c" do not work. Nothing happens
CAPS key + "e" or "d" or "c" work properly.
I noticed this issue before making any updates of windows 8.1
I tried making an update of the bios and later updating windows but the problem is still there.
I check with an external keyboard and everything work correctly
I don't think it could be a mechanical problem because "e", "d" and "c" keys alone work properly, so it seems more a software side problem.
Thank you for your help.

thanks, i thought there some quick procedure to do before heading to apple store. i was just wondering, it was working for a while, and then suddenly like that. i have macbook 10.6.8 software. intel core 2 duo. less than a year old, if i'm not mistaken.

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have a new edge 15. the shift keys do not work at all. the onscreen keyboard shift keys work fine. is this a minor setting that needs to be disabled? when i have the onscreen keyboard up and hit the shift key on the laptop nothing happens. when i hit any other key the onscreen key board disappears as it should. i am a technotard.
any help would be appreciated.
thanks

Hi Mydellworksfine,
Welcome to Lenovo Community!
As per the query we understood that you are facing issues with Keyboard on your ThinkPad Edge 15.
Is the issue persists in “Safe mode” also?
Uninstall the keyboard adapter from “Device manager” and check after restarting the system.
Is there any physical damage or water spill or any foreign particle stuck in the key?
Hope this helps.
Best regards,
Hemanth Kumar
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Both Shift Key Not Working

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