Both Superdrives won't burn DVDs or CDs

Hello everyone. I'm having a serious problem. Both of the Superdrives in my MacPro (1.1) will not burn DVDs or CDs. They read discs just fine. They just won't burn -- in ANY program (DVD Studio Pro, Finder, iDVD).
I have scoured the forums to answers to this problem, and NOTHING has worked. I'm wondering if anyone else has had this issue.
Here is a list of things I've tried:
Disc cleaner
Reducing burning speed
Different DVD media. I've tried every brand and speed out there. Verbatim, Memorex, Sony, generics, etc.
Re-install operation system. The issue started on Leopard. A reinstall didn't help. I'm not on Snow Leopard and having the same problem.
Checked connections. (all plugs are snug)
Some thoughts:
I find it hard to believe that this is a case of bad superdrives. They both stopped working at the same time.
I have an external firewire burner that works just fine.
Thanks for whatever help or advice you can provide!

I'm not sure if we can post links to other mac forum threads, but I found this:
Open System Preferences.
Click on "International"
Under "Languages": Drag any of the other languages to the top,
then drag English back to the top.
Set "Order for sorted lists" to English
Set "Word Break" to English (United States, computer)
Close System Preferences
Restart computer
What you can try is typing the exact phrase of the error message into google... in parentheses, and you will find a lot of hits, and maybe the answer. Good luck!
PS... I know the "fix" above sounds like nonsense, and it might be, but several claimed it worked...

Similar Messages

Now my superdrive won't burn any DVDs. Can someone help please?

Hi.
I mentioned earlier in the 'won't burn dvd' topic that my Superdrive wouldn't burn DVD-Rs, saying there was a fault in the burning and the multiplexing.
Now it's spitting out my DVD+Rs as well. As a film student at a college that likes DVD submissions, this is terribly inconvenient. The computer gets as far as encoding everything, then spits out the disc as the burning begins.
I have tried completely re-loading my system, but still have a problem. Is anyone else having this problem and can they help me. Time is of the essence!
Many thanks.
PS. Check my post on 'won't burn dvds' for more info!

Ok. As an addendum, I reset the PRAM and PMU. I also repaired disk permissions. I can burn DVD+R again at 2.4x speed. When burning, DVD-R, however, it spits out the disk and states (when I try to burn on its stated maximum speed of 2x): 'Unable to burn to "disk3" - The device failed to calibrate the laser power for this media..'
I'm not sure what that implies beyond the obvious: is there some sort of power control issue I need to deal with on the system?

Eearly 2006 iMac Won't Read DVDs or CDs

It seems suddenly my drive won't read DVDs or CDs. These are both blank or store bought. Everything I load one, it spins, tries to read and then just spits it out. I tried the preferences turn to "ignore" and that didn't work.
Anyone know why my drive suddenly is being picky?
So frustrating...thanks in advance!

Hi Gully
Just for the record what brand(s) are you using? I ask because even if they are the same brand you always use, it could be because there from a new of different batch.
Two things you can try on the iMac are resetting the SMC and PRAM and see if that helps!
http://support.apple.com/kb/HT1543
http://support.apple.com/kb/HT1379
I burn quite a few Photo & Music CD's using both Maxell and Fujifilm CD-R's, in the five packs they have always come thru. I don't burn a lot to DVD's, but I've never found a bad Memorex DVD-R in a five pack. I know lot's of folks will swear against Memorex, but in the last 2½ years I've never found a one that the SuperDrive in my Early Core Duo would not burn. Lastly I know it cost more to buy media in the five packs instead of 25 or 50+, but I've always done that just in-case they don't work.
Dennis

I am looking to buy a mac mini but am wondering before i buy can i burn dvds and cds on it or do i have to buy a seperate drive

can you burn dvds or cds on a make mini without buying other devices

Mac Mini yes
Mac Mini Server no
So your answer is yes

PIONEER DVD-RW DVR-K05 won't burn dvd+-r/w or cd-r

I've read a bunch of posts from people with similar problems and am concerned...brand new 20" imac with 2GB of RAM and following superdrive specs:
Model: PIONEER DVD-RW DVR-K05
Revision: Q523
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
I have tried many types of media and all have failed...used both burn folder and toast...burn folder has given me the following errors when burning to a Sony DVD+R media:
error code 0x80020022
and
error code 0x8002006D
get this error when burning to Maxell CD-R:
error code 0x8002006E
I've used these on my previous G4 with upgraded Pioneer Superdrive and had no problem. Is this a warranty issue?

reset the pram and nvram. tried burning from both toast and burn folder...more pricey dvd+r coasters.
created a new user and tried to burn from that. still nothing.
i have transferred 200 GB of data to this computer from my old one (which is severely damaged) and can't back it up now, without purchasing a whole new external drive, as i'm guessing i'll have to send this back...just throwing money away on this. thanks apple.

UJ-846 Superdrive unable to burn DVD+R

Hello,
It seems that I can't burn anything on any DVD+R with my superdrive (ref. UJ-846). I've tried with iDVD (initially I wanted to burn one of my home-made movie on DVD), Disc Burner, DiscBlaze, Dragon Burn. Each time, the answer is the same : media is not writable. Is it normal for a "Superdrive" advertised as "Universal"?
Is there a way to solve this issue, for the moment I don't have any other media within reach and anyway, not to be able to burn a DVD+R is like not to be able to burn anything...

More info after some additional testing:
Burned a few DVDs using the internal UJ-846 and Pioneer DVR-109 (in a firewire case). The source image was a Tiger DVD (from an earlier Mac). I used Burnz and Disk Utility to burn two DVD+R's (HP brand) in the DVR-109 and Toast and Disk Utility to burn the same brand discs (and a DVD+RW) in the UJ-846.
In the case of the DVD+RW, I received the message that it could not calibrate the device to the media (both in Toast and Disk Utility).
From the DVR-109 burns, my old G3 iBook spit out the resulting discs as unreadable. The iMac (UJ-846) did read the discs but took about 30 seconds from the time of disc insertion until the window showing the Installer appeared completely. The DVR-109 displayed this window 16 seconds after insertion.
I then burned (using Toast) a data DVD using the same DVD+R media. This disc was burned as "Mac & PC" hybrid. The contents of the disc were folders full of audio files. Again, the G3 iBook refused to read the disc while the UJ-846 took about twice as long as the DVR-109 to mount and open the disc.
Finally, I burned (using the DVR-109) a Verbatim DVD-R "white-top" printable (8X, pn94654, hub printable, no stacking ring) using the Tiger image file as the source. The resulting DVD was not only was readable in the old G3 iBook but booted it, as well.
I should note that these discs, when burned with my G5's internal burner (DVR-117 which, I believe, is the DVR-110 but with Apple firmware) would work fine for data (and boot discs) but never produced a video DVD that would play in my set-top box.
Now, just to be a bit more thorough, I dug up some DVD+R's that I've burned over the past few years. Sonuvagun! Not one of them can be read by the G3 iBook's optical drive. So it's apparent that the old drive just doesn't like +R of any brand (Ridata, HP, JVC).
Okay, so what have we (I) learned from all this (if anything)?
It is tempting to say that the results with the old G3 iBook might be ignored because it is, after all, one of the first (500MHz) units produced and everything is much more compatible these days. However, shouldn't a burned DVD (of either the + or - persuasion) be seen as simply a DVD by the Mac once it's been burned? My Intel iMac shows a "+R" or "-R" as part of the disc's icon yet these are =burned= discs. Perhaps I do not remembers when this behavior had changed but I recall that the "+" or "-" ID was only on discs that had yet to be burned; subsequent to burning, this ID was dropped. (or so I recall...)
Could it be that the "+R" compatibility claims are overstated? But what of the "+RW" disc that gave the "can't calibrate..." error? Should I chalk it up simply to media incompatibility? I have some "+RW" media (HP brand, identified by Toast as "PHILIPS.041."); testing that media results in a successful erase and burn/verify using the UJ-846; no "calibrate..." error as experienced with the Memorex +RW's. Toast sees the disc as a 4X and offers to burn it at that speed but it is really burning at 2X based upon the slow speed of the countdown in Toast's window.
I remember reading something about "book-type" when I used to burn with a PC; perhaps that's an issue? Or maybe that's just a red herring.
In any case, I'll have to do some more testing with a few more older Macs to see if they can read the older DVD+R & +RW I already have and any new ones I burn with the U-846 and DVR_109 using Intel OSX in my iMac.
Comments and suggestions always welcome.
Intel iMac 20" / MacBook Mac OS X (10.4.6) Where the h* did all these firewire drives come from?

Won't burn DVDs, rejecting various DVDs, what to do?

Hi all, I've had my MBP for about a year and a half now, and as of late it's not let me burn DVDs, quite some time ago, and also rejects various DVDs (brand new ones, no scratches on some not copies, genuine DVDs) and I don't know why.
I do have an extended warranty of 3 years, what do I do?

Since I just burned half a dozen single and dual layer DVDs this week and I'm up to date with updates, I think we can scratch that idea. Though if the update didn't quite take on your computer...If you updated via the software updater you can always download the combo updater and apply it again.
Media can be an issue - I have DVDs that my old MacBook burned just fine but my MBP won't. (Different drive manufacturers.) Dirt and dust can also be an issue. I'm not a big fan of optical drive cleaners but if you are out of warranty it is worth a try - for that matter if you are still in warranty it is worth a try. The next step would be a call to Apple.

PB won't burn DVD-RWs

I have tried since purchasing my powerbook to burn DVD-RWs... but to no avail. I keep having the computer simply spit out the DVD-RW, and DVD-Rs as well as giving me error codes such as 0x8002006D. I have read about resetting the PRAM, NVRAM, and PMU, but those didn't do anything for me. The strange thing is that I can burn CD-RWs and CD-Rs with no problem. It only spits out DVD-Rs and DVD-RWs nearly 90% of the time. When I do try to burn, it gives me the aforementioned error code. I am using Memorex, Sony, and Maxell for DVDs and the same brands for CDs. Is it hardware or software related issue, because I need to decide whether or not I should talk to applecare about it to get it serviced. Thanks for the help!
Ty

Let me see if I can help out.
Just because your drive says it is capable of 8X doesn't mean it will burn at 8X.
Depending on what you are using to try to burn with in the way of software, I suggest you burn at a slower Speed. like 2X. Apples Software is entry level and it works but many users find harder to use than the top of the line in burning software like Roxio's Toast 7.
Here is the explination on the different DVD's.
http://www.videohelp.com/dvd
Just bear one thing in mind.
When it comes to DVD Players, Formats, and Burners, of the hundreds of different manufactures, All are opting to be the Industry Standard, and it appears they insert there little chinks that almost force users to use there products exclusively.
There is always a backlash from these marketing ploys.
In a perfect world you would think any DVD would work in any DVD Player and Computer but sorry it is not so there are so many things that come into play. Format, Speed, Brand, Software used. Any one or combination can affect the process.
The problem is multi-dimensional.
First check in your particular profiler on EXACTLY what type(FORMAT) of DISK's your burner will burn.
Next please do not just randomly go out and buy a spool of 30 50 or 100 disc's because they are on sale.
There is a HUGE difference in the type format disc's you buy
There is also a HUGE difference in the BRAND you choose, some are junk.
There is also a HUGE Difference in the SPEED of the media you choose.
If any one or a combination of any of the 3 mentioned above can cause burn error's or no burn at all or spit the disk out.
So it is a good idea to do a little homework on your Optical Drive and see just exactly what it is capable of and what it will use for media.
(ONE LAST NOTE)
Many of the Media Manufactures are becomming aware that many of the Apple Burners are having trouble with there Media. Maxell has just come out with a brand new one that is. Maxell 16X DVD-R.
The key is read the packaging. this new media tells you that it will burn at any speed from 1X through 16X, and it works very well on the older Optical Drives. I also opt to use the individual that include the cases there seems to be much better quality, not like that of the spools.
Remember Apples Drives to date are much pickier than those used in the PC community.
Cheers Don

SuperDrive will not burn dvds

I can burn CDs,play CDs and watch DVDs. I can not burn DVDs. I have iLife but I cannot run iDVD because it is not compatible with of my version of OS. Why I don't know. Why should I have to buy every upgrade that come out? I can live with that, sort of, but why can't I burn a data DVD? I looked for a new driver but there does not seem to be one for Leopard. will I have to buy iLife 09 to bun a DVD?

This is what the system profiler says about disc burning:
HL-DT-ST DVD-RW GWA-4082B:
Firmware Revision: C03D
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds

External Drive won't burn DVD's

I have a Sony external DVD/CD burner attached to my G4 it is capable of burning all formats of DVD and CD. The System Profiler recognises it and tells me all the formats it will burn.
However when I put a blank DVD-R in to burn a disc image, it won't burn and it tells me it can't burn to this disc and to insert recordable media.
It's not the DVD's as they burn with no problems in my other G4, either disc image, iDVD, Toast etc though this one has a superdive.
Any thoughts on this?

Hi
What interface are you using to connect it?
That error code in Tiger is often related to the Finder, relaunching the Finder can fix it. In Panther though, I don't know if the same is true, can't hurt to try, however.
If you just purchased it, I would strongly recommend returning it for a drive from a vendor with a higher standard of Mac-support, such as LaCie, or a vendor such as OWC, that sells a variety of cased-drives.

Won't burn or play CDs

Considerable trouble with CDs.
As a preface: iMac (specs below) spent the better part of a month in an "authorized" Apple shop. To upgrade RAM from 256 MB to 2 GB. In what I was told would be a routine process taking no more than an hour, they had "issues," including a "failed" logic board, replacement, failure of that one, again replacement, and supposedly fixing a lot of problems they had with this project. These included things like "kernel panics," frozen screens, applications not opening or suddenly quitting, and on and on.
No its back home .... working perfectly they say,everything "fixed" (by the way, at no charge to me) .... but:
I'm trying to test everything to see if it really works. So far, all things I've tried seem to be working .... except for the following:
Cannot burn or play CDs. When trying to burn: machine makes unfamiliar, odd sounds like buzzing, or clicking; presents a pop-up window saying "song titles cannot be found on-line" (why should they, they're in my iTunes playlists), "do you want to continue?" and then starts to burn using "Track 2, Track 2, etc. Says it will take about five minutes, but the time "increases" during burn to up to 17-18 minutes, then will stop during the process after maybe several tracks show a green check mark. Or, just after inserting the CD, it will show "Checking Media" in window, stop and kick open the CD door, close it, open it again.
When trying to play what it has recorded on the CD, music is corrupted.
When just inserting any precorded CD of mine (CD-Rs)it either will not play, or the music will be sharply distorted, corrupted.
In other words, nothing about the CD aspect seems to be working.
Would certainly appreciate any suggestions, thoughts, advice before I return to the shop.........for what would be the fourth time in the past month.
Thanks in advance

since i do not know the answer and this is in the ipod mini section i would recommend u putting it in the imac section
Sorry

IPhoto won't burn DVDs

iPhoto is refusing to burn DVDs-- it says it can't connect to the drive. But I burned a DVD in finder just fine. What can I do?
I just got my macbook back with a new HD and did a TM restore, although I don't see why that would be related.

It doesn't matter if you empty the Trash or not . A new pref file was created when you opened iPhoto.
Are you still at 10.5.1? If so I suggest you download and apply the Mac OS X 10.5.5 Combo Update followed by a repair of disk permissions with Disk Utility. Then try again.
If you can burn from the other account then your primary account is the culprit. It could be a preference file other that iPhoto's. To determine if that's the case try the following:
Trouble Shooting Preferences in Leopard
1 - Create a folder titled "Preferences A" on the Desktop.
2 - Open the working Preferences folder, HD/Users/your_name/Library/Preferences, and move the contents to the Preferences A folder on the Desktop.
3 - Make a duplicate copy of the Preferences A folder on the Desktop as a precautionary backup.
4 - With the working Preferences folder empty run the application again and determine if the problems is fixed.
NOTE: you may have to drag the contents of the working folder to the trash and empty if moving the contents to the A folder only copies them instead of moving.
5 - If the problem is fixed:
A - open the working Preferences folder (HD/Users/your_name/Library/Preferences).
B - Open the Preferences A folder on the Desktop, select all of the contents and drag them into the working Preferences folder.
C - When the Copy window pops up check the "Apply to All" check box and then click on the Don't Replace button as seen here.
6 - If the problem is NOT fixed, empty the working Preferencess folder and move the contents of the Preferences folder on the desktop back into it.
OT

G5 + Superdrive no longer burning DVD's

Greetings,
I have an early G5 1.8 GHz single processor after I updated to 10.4.9 I can't burn DVD's - I can burn CD's - with the factory installed super drive(DVD RW DW-U21A) and get error message:
Burning the disc failed because of communication to the disc drive failed. (error code 0x80020022).
Here's what I've done to date;
reset SMU, PRAM, NVRAM, I checked for a firmware update through various sources - firmware from Apple support is "not needed"
I've checked my media on other machines and it works fine.
I see that there are similar posts since the latest 10.4.9 update without much resolution. Am I missing something, anyone have ideas I haven't thought of? Do I need to replace my drive?
Thanks in advance
G5 Mac OS X (10.4.9) DVD RW DW-U21A

My first question is, which single 1.8 GHz system is it? There were 2.
The first was the mid-range entry in the original G5 lineup in late 2003. Fan cooled, PCI-X, 8 GB max RAM.
The second was the low-end system in mid to late 2004. Liquid cooled, Standard PCI, 4 GB max RAM.
The reason I ask, is I have the original system at home and the later system at work. The home system has worked flawlessly since the day I bought it.
The work system had burning issues almost immediately. Ended up having the drive replaced under warranty.
On the upside, Internal DVD burners are getting less and less expensive and you could actually get a much better drive for relatively cheap.

Plz help! superdrive no longer burning DVD's...

Can't figure this out, but I've been burning DVD's successfully since I got the iMac Core Duo, but recently it's failing on every attempt using Toast 7.1 (the latest universal binary). I've contacted Roxio and they indicate that the particular error is a hardware error and has nothing to do with Toast. Here is the error message I get: "drive reported an error: Sense Key = MEDIUM ERROR Sense Code = 0x73, 0x03"
I am and have always been using the very highly rated Taiyo Yuden 8x DVD-R's, and tried all speeds (1x,2x,4x,8x). In addition, I burn DVD's no problem with the same OS version (10.4.7) and Toast 7.1 on my MacBook without any issues.
Would greatly appreciate any ideas. I'm sure a firmware update might kick the drive into gear, but that of course raises a whole bunch of other issues and really shouldn't be necessary.

gave up... got a new iMac

IDVD 2.1 won't burn DVD's on System OS X 10.4.3

I recently upgraded from 10.2 to 10.4.3. Now I am unable to burn DCVD's with iDVD 2.1. IT JUST WON'T BURN. There is nothing on the disk or it gives me an error message at the end of the burning process or quits unexpectedly. There seems to be a compatability problem. Can anyone tell me what is happening?
Clemens

You're not alone! I can't get iDVD 4.01 to burn on OS 10.4.3, but it will burn on my second H.D. on 10.3.9????
If I want iLife bugs with no help from AppleCare I get buy a PC and save some bucks! I've been a loyal user from the beginning , but if Apple is going to start abandoning its software and leave it with bugs to quickly push out upgrades with more bugs I may have to re-evalute my purchases!
Are they ever going to fix the bugs in iMovie 4.01 or just go on to iMovie 5, 6 and 7! Sometimes I'd trade the the new "toys" put into the upgrades for reliability.

Both Superdrives won't burn DVDs or CDs

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