Both the download and cookie exception dialogs are empty. I know there are entries there but I can't see them. This has been a problem since release 5.0 on Mac OSX.

They're empty, no entries. When I download a file I can see the download progress but once the download is finished the entry disappears.
The Cookie Exceptions list is always empty. But I know the list contains entries because I have Firefox configured to ask me about allowing cookies. So there should be many entries with sites either allowed, allowed for session, or denied.

I had the same issue: Exception list empty, but exceptions still present.
I've inspected my permissions.sqlite file and found an entry with permission set to -1. After changing this to 1, all exceptions were visible again.

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My iPhone 4 is not allowing me to put music on it. It connects to iTunes, but does not sync nor does it allow me to upload music to it. This has been a problem since the iOS 6.1.3. Update. What can I do?

I really need help with this. It's been going on for a while now, and I'm not sure if I'm supposed to wait until the next update. All I know is that my iPhone 4S, isn't allowing me to put music on it.

The next iOS update won't change this.
Are you able to transfer anything else from your iTunes library and computer via the iTunes sync process such as a movie, TV show, podcast, audio or print book, apps, and photos from your computer?
What is selected under the Music tab for your iPhone sync preferences with iTunes.

I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to

I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to CC and whenever I try to save something in indesign, I get a dialog box that says that my file is corrupt. How do I fix this? I cannot get any work done !!!

You should ask in Illustrator
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I usually have annexes in my outlook tasks, but I can´t see them in the apps I downloaded, is there any app I can use yo do this?

I usually have annexes in my outlook tasks, but I can´t see them in the apps I downloaded, is there any app I can use yo do this?

With the iPad connected to the computer, while iTunes is running, click on the iPad name on the left side under devices. Click on the Movies tab and look for Movie Rentals. You want to "Move" the films to the iPad.

My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

My eom lightning charger says its unsupported and acts like a knock off and apps appear to be running in background draining battery but I can't see them. Upgraded to iOS 7 phone only lasts 1/2 day. Notifications are all off.

Crazybioteacher wrote:
Not to sound like a jerk but this is my 3rd iPhone and I hit the usual fixes.
And we would know that based on the initial posting based on what?

HT5887 I am wondering if somebody else have problems with Airdrop, I just configured the option and it does not work. My friends can see me, but I can not see them.

I am sad, I have days trying to use Airdrop, my friends can see me, but I can not see them. I turned on my Wi-Fi, Bluetooth and I selected the option "available for ALL".... and nothing. I can receive photos from my friends... mean It work for them. I just restarted the phone to the basics configuration but it does not work, my phone still does not recognize my contacts.

warranty will cover it. Did you try only by changing the power adapter or did you change both cable and power adapter?
if you did the latter, see this page: https://www.apple.com/support/iphone/repair/battery-power/
you'll be able to contact Apple Support from there.

TS4123 Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store, Films etc) are black. They still have clickable hyperlinks, but I can't see what I'm clicking. Any pages accessed through the drop-down menus or by randomly

Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store etc.) are BLACK. They still have clickable hyperlinks, but I can't see what I'm clicking. Any pagess accessed through the drop-down menus (even iHelp) or by randomly clicking I can't see.

Thanks but it's just my desktop that doesn't see it though. My notebook sees it everytime, even at the same exact time that my desktop doesn't see it. For example yesterday when I was typing up this post, I was typing up the post on my notebook because my desktop didn't see the router. I don't think it has anything to do with the router actually, but I wanted to see if anyone on here has encountered this issue before. Other forums have similar issues but I've tried all of the fixes I found elsewhere and they didn't work.
Any other ideas?
Thanks!

I just upgraded itunes. And now I cannot see my iPads or iPod in the left margin of itunes? But I can still see them in my Windows Explorer?

I just upgraded itunes. And now I cannot see my iPads or iPod in the left margin of itunes? But I can still see them in my Windows Explorer?

Hey there MattSK123,
Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thank you for using Apple Support Communities.
Take care,
Sterling

I rented a movie (dark shadows) but I can not see it, because a message appear "Problem loading...try again later". Is not a problem connection. I tried a lot of times to watch the movie and I didn't can.

I rented a movie (dark shadows) but I can not see it, because a message appear "Problem loading...try again later". Is not a problem connection. I tried a lot of times to watch the movie and I didn't can.
Thanks
Celeste

I rented a movie (The Hobbit)...but it stops loading.
The movie costs CHF 7.50.
A phone call to the support team costs CHF 46.-- !!!!!
What do you think I will do?
Pisella Verde

My wife's and my photos go from Iphones to the Cloud. She sees them on her IPad but I can't see them on my MacPro. What do I do?

my wife's and my photos go from Iphones to the Cloud. She sees them on her IPad but I can't see them on my MacPro. What do I do?

This is very helpful. It seems my IPhoto is too old and can't get on the ICloud for photos yet. I will try the upgrade.

Apple 10.7 lion - macbook does not turn off when plugged in. I put the laptop on "sleep" or close the screen and the computer stays on and stays hot! This has been happening ever since the upgrade to Lion! Is there any way to fix this? FIX THIS!!! MY MACB

Apple 10.7 lion - macbook does not turn off when plugged in. I put the laptop on "sleep" or close the screen and the computer stays on and stays hot! This has been happening ever since the upgrade to Lion! Is there any way to fix this? FIX THIS!!! MY MACBOOK GETS TOO HOT WHEN I CLOSE THE SCREEN BECAUSE OF THIS ISSUE!!!! FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!! This only happens when it is plugged in!!!!! Any way to fix this? Help.. :-( Please!!!!!!!! The light stays solid when plugged in on sleep mode!!! This *****. Help..

I figured it out! I don't fully understand why, but when I uninstall ESPOINAGE 2 from my laptop, sleep works fine now.. Weird!

IPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement.

iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.

iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.

Recently updated Numbers to Version 3.5.2 and now also seem to have Numbers Version 2.0 on my launchpad? Can anyone explain how this has happened - how do I get rid of it?

Recently updated Numbers to Version 3.5.2 and now also seem to have Numbers Version 2.0 on my launchpad? Can anyone explain how this has happened - how do I get rid of it? Not able to move to Trash.

What is strange however is that my iMac is only a few months old and they all were upgraded to V3.x just a few months ago - with all Apps for iWork removed at that time.
Unless you did something specific to remove the old versions of the iWork apps (not advisable) then, as Wayne points out, they were not actually removed from your Mac, just moved into that subfolder within your main Applications folder.
I originally downloaded Numbers 2.x from the App Store (i.e. didn't install from a disk). I still have it on my Mac. But only Numbers 3.x appears in Launchpad.
I don't know whether this will help, but in Mac App Store you might try clicking 'Account' under 'Quick Links' on the right, signing in with your password, and clicking the 'Reset' button to the right of 'Reset all warnings for buying and downloading'. Sometimes the App Store gets a little confused. It's possible Launchpad may be taking its cue from the App Store in showing that old version of Numbers.
By Launchpad I assume you really mean Launchpad, not the Dock. I usually use the Dock. If that's what you're using too, then of course you can just drag the icon for the old Numbers off the Dock and it will vanish. (But the Numbers 2.3 application will still be there in that subfolder when you need it.)
SG

My pictures are there but i can't see them help!!!

I need help i have iphoto 4 and something happened where it has the pictures there but i can't see them. Its 500 pictures in my libary but they are all blank put the outline of the picture and its shape. i imported new pictures and they show up but not my old ones please let me know what i did or how i can get them back also under photo library i have a sub folder titled recovered photos and recovered photos 1 but i don't have any options on how to recover them or get them back please help me i am very worried!
thanks lisa

Here's a way to possibly preserve some of the roll information while importing the old library into a new one. With iPhoto 4 you have to remove the thumbnail files from the source library because V4 will import them as normal files and really mess up the new library. Here's how to go about it.
1 - duplicate the current iPhoto Library folder - (Command-D)
2 - run a search on just that folder as follows:
TIGER:
a. open the folder and type Command-F
b. set Kind is Images and Size is less than 100KB.
PANTER:
a. select the old iPhoto Library folder and type Command-F
b. set the search criteria to: Name contains "jpg" and Size is less than 100KB.
This will find all of the thumbnail files in your library.
3. select them all in the Search Results window and drag to the trash.
4 - open iPhoto with the Option key depressed and, when asked, create a new library.
5 - select the File->Import menu option. Go to the old library folder that you just cleaned out and select it. Click on Import.
That will import just your full size photos and keep some of the roll organization. You will also have the original files of those you edited previously in there. You may want to go thru and get rid of the original or edited version as you see fit.
Once you're satisfied you've go all of your photos safely in the new library you can delete the old one and the duplicate of it that you made.
Hope this has been of some help. Good luck.
OT

My pictures are there but i can't see them.

I went on iphoto to put on some picutres from my digital camera and the pics went on the computer fine but as i was editing the pics iphoto began to work really really slow. so i restarted and went back on but it's was still really really slow. now besides the fact that it's slow, when the program does show up my pics are there but i can't see them, all there is, is the outline of the box where the pics are but no pictures. i'm not sure if i got a bad file or a bug. so if anyone can help me out that would be great.

Hi Ryan,
If you can give more information it would be great.
What kind of camera do you have?
What version of iPhoto are you running?
How much free space is on your HD?
You can try a rebuild to see if that might help. Get back with results.
Try this:
Before doing a rebuild make sure iPhoto's trash bin is emptied. You can do this by control clicking on the trash bin, or from the menu bar under iPhoto.
Close iPhoto
Duplicate the iPhoto Library folder
Drag the duplicate to the desktop (hopefully you have enough room on your hard drive for the duplicate.)
Launch iPhoto holding down the Command and Option keys until you see the rebuild options screen.
Choose the first three options. If you were missing photos in your library, also choose the last option. Be advised that you will get a roll of orphaned photos and it might be quite huge. Most of them will already be in your iPhoto library, but use caution when deleting anything from this roll until you are sure the photos are still in your library in another place. It might be a good idea to share/export this roll of photos just in case you need to import them again.
Back to the rebuild, depending on the size of your library it might take some time. When it is done, hopefully your photos will be there.
You might see some unexpected results as I did when I did a rebuild. Photos had been moved to wrong dates, video clips had lost their duration info and some were even orphaned from the jpg pointer file. It took me some time to straighten it out again.
This is the reason to make a duplicate before you rebuild, in case you do not like the result. If you don't like the result, close iPhoto, then delete the rebuilt library and drag the duplicate back into the Pictures folder making sure the name is iPhoto Library. Launch iPhoto and it should open the library in the Pictures folder.
iPhoto 4 or later: Rebuilding the iPhoto Library

Both the download and cookie exception dialogs are empty. I know there are entries there but I can't see them. This has been a problem since release 5.0 on Mac OSX.

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