Both the Printer/Scanners I have installed have stopped scanning and when asked to scan just say 'no scanner selected'

Both the Printer/Scanners I have installed on my iMac still print, but have stopped scanning. When asked to scan just say 'no scanner selected', can anyone help?

Hi,
Scanning to a computer from the front panel only allow scanning to a computer with Windows or Mac OS X, not to a tablet as I understnd from your information.
From iPad you may scan by initiating the scan from the HP AIO Printer Remote app, not from the printer itself.
You may follow these steps to scan from a mobile device:
http://support.hp.com/us-en/product/HP-ENVY-4500-e-All-in-One-Printer-series/5304875/model/5304876/d...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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See Here...
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Both the Printer/Scanners I have installed have stopped scanning and when asked to scan just say 'no scanner selected'

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