Bottom 1/4 inch of the screen doesn't work when it's hold upright

As said in the title, when the ipod is hold upright, like this | the volume controll doesn't work, same for the keyboard when it's used for typing.
However, if I use safari, and I want to switch to another page, the bottom half does work... Strrrange eh?
I'm quite sure it hasn't got anything to do with the screen itself, because sometimes, like 20h later it suddenly does work again!
And oh, video didn't work once for a few days, all red and green blurry thingies occured on the screen. Also on youtube vids. When I connected it to itunes because I wanted to remove pics agenda because I wanted to return it to the store... IT WORKED AGAIN..
I'm quite sick of it now, does anyone know what to do now?
Kind regards, janwillem
Oh yea, when I hold it horizontal, then the side 1/4inch does work on websites and all...
Message was edited by: janwillem

Replacing an item that is malfunctioning because of a manufacturing error is the bare minimum I would expect from customer service for any electronics item.
The thing Apple does extremely well is their flat fee policy for repairs on their computers.
I managed to break my MacBook pretty seriously (logic board needed to be replaced) and I'm sure it cost them more to repair the unit than the $328 they charged me.
I probably would have been angry if it was something minor, but I'm guessing that most repairs to screens/motherboards/etc cost more than their flat fees.

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Bottom 1/4 inch of the screen doesn't work when it's hold upright

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