Bottom door only opens part way

Just installed Pioneer DVR 118LBK in bottom slot (2nd drive). Drive works OK but door only opens part way, thus blocking the tray from coming out. You can hear the tray trying to open. If hold door down, after opened part way, then tray will open OK, after telling it to close and then open again (Option:Eject keys). Removed the optical drive carrier and can move door down with ease. Does not appear to be hanging. Can't see any interference. Any ideas appreciated. Thanks.

About the only other thing to do is take the drives out again, set them side by side and see if there is a difference in the height of the tray, height of the mounting screw holes, etc...
Could just be a bad drive. I just installed a pair of 117D's, had no issues. Don't know if they changed a height or mounting point on the 118D. They may wind up screwing a lot of users up! I'm sure there is some sort of spec they have to follow for stuff like that however.

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