Bottom of the screen is not working...sometimes

I have the original iPhone and recently I have found that the bottom of the screen doesn't work when it is in the keyboard. What I mean by this is that when I am in Mail, Safari, or Text, and the keyboard comes up, I can't use special characters or use the spacebar. The bottom of the screen works fine when I slide the bottom slider and enter my pin to get into the phone, and also on the bottom of the screen where the icons are, but it doesn't work when there is a keyboard present. I also tried to download the 2.2 update to see if it would fix the problem, but every time I try it gets stuck when it is "backing up iPhone". What should I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                                
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

Similar Messages

  • The bottom of the screen dose not work

    help me or tell me how to fix it or who much it well cost to fix it

    The way you can figure it out is by checking your service and support coverage at Apple's Website. All you have to do is enter your serial number.
    Just follow the link below.
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • HT1212 I am trying to restore a phone that the screen does not work on, therefore I can't input my password.  How can I bypass this and upload it to itunes?

    I am trying to restore a phone that the screen does not work on, therefore I can't input my password.  How can I bypass this and upload it to itunes?

    You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.

  • I bought an IPAD air from state and the screen is not working correctly and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

    i bought an IPAD air (32 gb wifi only) from USA just one month ago and the screen is not working correctly(picture attached) and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

    Have you tried a soft-reset to see if that fixes it ? You might be able to get warranty service in Egypt for your iPad, but the warranty includes :
    IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
    Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
    As it's wifi-only you should have a better chance of it being serviced under warranty, but there are no guarantees, it might depend upon the repairer.
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  • The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using. Now, no reactions. What should I do?

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    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I just took my new MacBook Pro out of the box and the screen will not work. Display is, black no life to the screen at all

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    Is the battery charged? Press the little button on the left edge, near the front. If no green dots, no charge.
    Does it charge? When you connect the MagSafe charger, does the pilot light on the plug light up?
    Does it actually start? Should sound a chime after you press the power button on the top/right corner. If it chimes, does the Caps Lock pilot light when you press it?
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  • I am using iphone3g and upper portion of the screen is not working.

    I am using iphone3g 16GB and upper portion of the screen is not working and somebody suggest to get a new phone, should i get a replacemet to the old one..? i purchased on 2008

    Thanks for the response Templeton Peck,
    New phone...! means the phone will get the replacement or I have to purchase a new one...?
    or if I change the touch pad or the touch screen will it not fix the issue...?

  • HT1766 I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

    I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

    PLug it into yrou computer to sync/back it up.
    Is it set to back up to iCloud now?
    Or do you have wifi backup enabled in iTunes?
    Plug it in while on wifi and it will automatically back up.

  • My screen just went blank and is still on but the screen is not working what shall i do?

    my screen just went blank and is still on but the screen is not working what shall i do?

    Have you tried turning off the phone and then turning it on again?

  • My iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

    my iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 or the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • My USB port (closest to the screen) is not working? And what is an IR Receiver in my USB port?

    Hi everyone,
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      Host Controller Driver:          AppleUSBEHCI
      PCI Device ID:          0x1c2d
      PCI Revision ID:          0x0005
      PCI Vendor ID:          0x8086
      Bus Number:          0xfa
    FaceTime HD Camera (Built-in):
      Product ID:          0x8509
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           5.16
      Serial Number:          DJHBAJ06VRDH7FL0
      Speed:          Up to 480 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa200000 / 3
      Current Available (mA):          500
      Current Required (mA):          500
    Hub:
      Product ID:          0x2513
      Vendor ID:          0x0424  (SMSC)
      Version:           b.b3
      Speed:          Up to 480 Mb/sec
      Location ID:          0xfa100000 / 2
      Current Available (mA):          500
      Current Required (mA):          2
    Microsoft® Nano Transceiver v2.0:
      Product ID:          0x0745
      Vendor ID:          0x045e  (Microsoft Corporation)
      Version:           6.34
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Microsoft
      Location ID:          0xfa130000 / 6
      Current Available (mA):          500
      Current Required (mA):          100
    Apple Internal Keyboard / Trackpad:
      Product ID:          0x0252
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           1.18
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa120000 / 5
      Current Available (mA):          500
      Current Required (mA):          40
    BRCM2070 Hub:
      Product ID:          0x4500
      Vendor ID:          0x0a5c  (Broadcom Corp.)
      Version:           1.00
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa110000 / 4
      Current Available (mA):          500
      Current Required (mA):          94
    Bluetooth USB Host Controller:
      Product ID:          0x821a
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           0.42
      Speed:          Up to 12 Mb/sec
      Manufacturer:          Apple Inc.
      Location ID:          0xfa113000 / 8
      Current Available (mA):          500
      Current Required (mA):          0
    (PORT THAT DOESN'T WORK)
    USB Hi-Speed Bus:
      Host Controller Location:          Built-in USB
      Host Controller Driver:          AppleUSBEHCI
      PCI Device ID:          0x1c26
      PCI Revision ID:          0x0005
      PCI Vendor ID:          0x8086
      Bus Number:          0xfd
    Hub:
      Product ID:          0x2513
      Vendor ID:          0x0424  (SMSC)
      Version:           b.b3
      Speed:          Up to 480 Mb/sec
      Location ID:          0xfd100000 / 2
      Current Available (mA):          500
      Current Required (mA):          2
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      Product ID:          0x8242
      Vendor ID:          0x05ac  (Apple Inc.)
      Version:           0.16
      Speed:          Up to 1.5 Mb/sec
      Manufacturer:          Apple Computer, Inc.
      Location ID:          0xfd110000 / 3
      Current Available (mA):          500
      Current Required (mA):          100

    I can help with the "IR Receiver" part of your question. That's the piece of hardware inside older MacBook Pros (MBPs) that lets them work with the Apple Remote. "IR" is the standard abbreviation for "infrared," the portion of the electromagnetic spectrum used by remotes for many common devices (stereos, cable boxes, Apple TVs, etc.). The remote sends a coded stream of IR pulses; a corresponding receiver in the target device "sees" the infrared light and decodes it. The MBP's internal IR Receiver sends the received signals to the processor via USB through an internal hub.
    The most recent MacBook Pros have dropped the IR receiver and no longer work with the Apple Remote.

  • My iphone 5 is water damaged but its only the screen thats not working i cannot do anything except hold the home button which makes the siri noise,i put my phone in a bag of rice for like 20hrs and its still in their is there a way to fix the screen?

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