Bought 10.7 Lion to update my iMac, redeemed with code, but it says "being updated..." - it has been that status for three days now. Any ideas/help would be most appreciated.

Hi, I have an iMac that is about 2006/2007. We have enough memory and storage capacity, so I bought Lion 10.7 (we currently have 10.6.8 Mountain Lion). The reason we are updating is that we have a new printer (just purchased), will only accept 10.7 and higher.
The email with the redemption code was sent through, and that was all fine. But every time I go to actually redeem the code and get the software, it comes up with the message:
"This item is being modified. Try again later."
It's been like this for three days now, I've tried off and on.
The support phone numbers are fine, but they are closed, and would really like to get this resolved.
Any help/ideas would be most appreciated.
Thanks!

Scornz: They have been saying the same thing for over a week...maybe longer. I submit that what we are being told is not what is actually happening. I would say more, but my last post was deleted because I "conjectured." Pardon-moi.
So let's think about what we do know. Apple is one of the largest tech companies in the world. They have access to whatever technology exists, and more. Does it make ANY sense that they would be having a problem like this...with these TWO software products...and it's taken more than a week to fix? Does it? What does that make you conjecture?

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