Bought 2 ringtones from iTunes an got both songs but saying payment problem with 1 of the songs and when I go to check card details its correct an it not giving me an option to delete card but keep getting MSG sayin payment processing unavailApp Store
I have bought 2 ringtones Rome iTunes which I have received but it won't let me delete card details as saying payment error with second song but I have it on phone an now it's saying payment processing is not available an d cannot get any free apps form App Store either how can I sort this
See this thread for background on why iTunes can end up with duplicates and how they can be systematically removed. The script there is for Windows users and the "show duplicates" menus have moved around in iTunes 11, but the advice on clearing recently made duplicates should still hold.
As given in my older post "Reorganize library" is meant as a one time command to change the structure of a pre-iTunes 9 library into the newer layout that places music in its own subfolder of the media folder. Once used, if the option becomes available again that suggests that a file called .iTunes Preferences.plist in the media folder has been deleted or editied.
See also this post.
tt2
Similar Messages
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I have fitted a new screen and lcd to my ipod 4th gen and now I'm unable to select the uppercase on the key board also other key in the lower part of the screen are intermittent, I have now carried out a full reset and this has not resolved the problem, and the latest software is installed apart from this everything else is working can anyone help
Have you restored the iPod to factory defaults/new iPod? If so then you have a hardware problem. Maybe a loose/brken connector or maybe something else.
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I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
i added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts
Did you delete the hard copy of the songs from your computer after you uploaded them?
If so just highlight the said songs and delete but do not check the box that says delete from iCloud and your songs should play fine.
This happens when the original file is moved from the location that itunes was looking for it at and if you did this because you uploaded it then it will still be in the cloud you just need itunes to read from cloud and not think it's supposed to be finding the original file -
Bought ringtone from iTunes on my iPhone but can't use it
Bought new ringtones from iTunes on my iphone 4s but can't get them into my ringtones to use.
Hello Shirley,
Thank you for using Apple Support Communities!
You may want to reach out to the iTunes Store support directly if the ringtone is not usable.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933.
Take care,
Sterling -
When I first imported music from my CDs onto my iTunes library, all the songs appeared, but those with the album artist and guest/additional artists they appeared in their own album under the same album name. After searching through iTunes help and support, I learned how to put all the songs under the same album (part of a compalition) and add the additional songs information, artwork, lyrics, etc. After getting all the music (imported from my CDs) onto the iTunes library and in their album. I synced my music onto my iPhone. (My iPhone is a 3GS)
Once the music was on my iPhone i noticed that the albums appeared in 2s again. One was the complete album with all the songs, song info, etc. together (solo tracks and/or one with multiple artists) and another album of the same name, artwork, etc. with 2-4 of the songs from that album. Since all I saw need for was to have the completed album on my iPhone, I deleted the album with only 2-4 of the songs. When I went back and selected the completed album, all the songs I had deleted from the incomplete album were also deleted from the completed album too! I just couldn't figure out why it did that and my my friends with iPods and iPhones said they didn't know what caused it either. So now I'm here with the idea how to fix this problem.
If anyone has a solution to this problem, please reply. It will be greatly appreciated.I'm not sure why this happens, but I found a workaround. Below the album title it will list the artist(s). The issue seems to happen when there are multiple artists. For example, an Album titled "Over the Sea to Skye" has The Chieftains and James Galway as artists. Some tracks (for whatever reason) will list only one of these and result in the playlist showing what appears to be multiple albums. You can click on the artists and it will highlight. Paste in what is appearing on the other "albums" and it will then show as one:
Hope that is somewhat clear enough to help. Doesn't fix whatever the issue is but it is a workaround. For me this is only happening with CD's that I have imported. -
Hi, Everyone my Uncle gifted me a New Iphone 4 From Us which was At&t
I live in Saudi Arabia, Jeddah As iphone was not In Service So i used a Application SAM then when i connected to itunes iphones latest ios version was available ios 6.1.2 i updated and installed it so now i have to Activate Iphone and itunes is telling
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.
what to do pls help if u nwThat would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards. -
can anyone help!!! I want to add my ipad but concerned my itunes may be corrupted, thank you.
Thanks, I have been having problems with the wi-Fi connection in the house, it's been intermittent, I can use the internet through Google or Safari on my iPad but can't get these updates done.
I have an engineer coming to check the internet connection tomorrow so this might solve the issue, thanks again.
Pam -
Problem with detuning the song
hello, I am using logic pro x and I need to detune an audio file
(scientist- by coldplay) to play it along with my stadard tuned piano. I can't understand the pitch corrector -
every time I try to detune it, sound is strangely ''elongated" and sounds a little bit honky. I think the song is originally recorded half-step up.
please helpLooks like you've got corrupted files. Do this to re-download them in iTunes:
Delete the Song(s) that you are having trouble playing. (Either drag it to the Trash, or secondary-click > Delete)
Goto the iTunes Store and click 'Purchased' under 'Quick Links'
Click 'Download All'. If it says 'Downloaded' make sure that you have deleted the songs from your iTune library, or you may just have to wait. -
I upgraded from a 4s to a 5s. I backed up my icloud and in the Apple store they helped me transfer. I didn't wait in the store for all my information to download and when I got home later that night the apps all downloaded and were good. I didn't check the photos and videos though. I think I may have stopped the icloud retoration and maybe that is why not all my photos are on my new iphone. Now in the camera roll it shows slots for photos, but they are not there. When I tap on the photo, it just shows "Loading" and is working, but the photo doesn't appear. Any assistance would be helpful
Basics from the manual are restart, reset, restore.
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf -
I can go to itunes store, click redeem, and enter my code. But when I click redeem after that to add the money to my account from gift card, it just freezes. Any ideas?
Hi mjmmurray,
If you are having trouble accessing your iTunes Store account or redeeming the gift card, this article may help:
iTunes Store: Invalid, inactive, or illegible codes
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
If you are having issues with your Apple ID, this article will get you started.
Frequently asked questions about Apple ID
You may also need to verify or update your billing information for the iTunes Store:
iTunes Store: Changing account information
I hope this information helps ....
- Judy -
Just updated Itunes now doesn't reconize ipod says a problem with iphone error 0XE8000065
What to do ?, ipod not on list of devices , and ipod shut in apple screen with moving circle in it .
Just updated and rebooted computer, still frozen screen and can't turn it off. Get error OXE8000065Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
What is a thunderbolt cable and what does it replace?
Read this link:
http://support.apple.com/kb/HT5219?viewlocale=en_US
Ciao. -
i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.
Contact App Store support. They're the only folks who can help with account issues.
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Is back up and sync the same thing?
Is back up and sync the same thing?
No. Syncing transfers iTunes content to your devices. Backing up stores all data (minus iTunes content) that you have on your phone, and can be loaded onto a different device or reloaded onto an existing device.
Go to Settings > General > Reset > Erase All Content and Settings. Let the device power down and back up. Go through the setup screen and DO NOT select restore from iTunes backup. Instead, choose iCloud backup, sign in with your Apple ID and select the correct backup.
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