Bought 2 songs at the same time from iTunes store - only one plays

Bought 2 songs at the same time from iTunes store - only one plays. I emailed support who then said they didn't do support and sent me to an article that didn't help.I tried deautherizing my computer then reautherizing it. Who do I contact and what happens if you get a song that doesn't play ?

anyone?
PowerBook G4 1.67 GHz Mac OS X (10.4.7) 1.5 GB ram

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