Bought 3.0 but it will not let me upgrade to 3.1

I purchased 3.0 after the trial period. I received the serial number and pasted it in. I downloaded 3.1 but I get the message "Aperture 3.0 or later is required to install this update." What do I do?

If you'd searched for the error message in this forum, you'd likely have gotten your answer much faster. But what many of us have found to work in this situation is to delete /Library/Preferences/com.apple.AECT.plist and try again.

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I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first.

I try shutting down my MacBook Air but it wont let because the application "Mail" is still open but it will not let me close Mail so i can shutdown my computer

I try shutting down my mac but it says that it cant because "Mail" is open. so i try quitting mail but it will not let me!

Force quit Mail app. Apple logon in the menu bar select Force Quit. A dialog window will open select Mail.app and click the force quit button.
If that doesn't work hold down the power button until the system turns off. Then press it again to restart your Mac.

So, I have created my home sharing from my base computer to my laptop. On my lap top I see the tab for home sharing but it will not let me connect to my computer to share my music over. I have done everything iTunes has told me to but it still won't work.

So, I have created my home sharing from my base computer to my laptop. On my lap top I see the tab for home sharing but it will not let me connect to my computer to share my music over. I have done everything iTunes has told me to but it still won't work. Any help would make my day...

I got some more info that may help.
I put a cd on my laptop, and was able to share it to my computer... So the problem is only from my computer to my laptop. I tried the firewall thing and it did not help. I read the rest of the trouble shooting page, and nothing else applies. iTunes is an execption and already was. I can not think of anything else being my problem. Do you think I should re-install iTunes or would that be a waste of time? At this point I am about to just call Apple for some help because I am getting to stressed over this.
Thanks

I am trying to delete my icloud account to create a new one but it will not let me delete my old account

I am trying to delete my old icloud account but it will not let me delete the account?

If you are trying to delete an old iCloud account in order to sign in with an updated ID, and if the old ID is an earlier version of your current ID, temporarily recreate the old ID by going tohttps://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use yourcurrent password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.comand change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1911 I did not set up security question but it will not let me download anything from my new phone without answering them

I did not set up security question but it will not let me download anything from my new phone without answering them, please help

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

I have an 10.6.8 and I need to download mountain lion, but it will not let me. How do I get it to download?

I have a mac with a 10.6.8 opperating system and I tired downloading mountain lion, but it will not let me. How do I get my mac to allow me to? I'm pretty sure you have to have 10.7, but I dont know how to download that either

Does your MacBook meet the minimum requirements for Mountain Lion?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)

HT5621 I changed my Apple ID, but it will not let me change it on my phone. How do I change it on my phone. I alreadt tried to delete the account but to do that I need to put in my password, but it wont work because its the wrong email.

I am trying to change my Apple ID under icloud on my phone, but it will not let me do it, I have already tried to delete the account, but I cannot do that becuase it wants me to put in a password that I do not have. What can I d0? I am also going next week to pick up my new phone so I need to fix it soon.

Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

Im trying to drag and drop a email group from contacts to a new email message. But it will not let me in OS X Mavericks. Before I upgraded I could do this.

Im trying to drag and drop a email group from contacts to a new email message. But it will not let me in OS X Mavericks. Before I upgraded I could do this.

I just posted this fix to another thread and thought it might be useful to post to all of the threads I read trying to fix the problem. Here it is:
Having the same issue over here with Mavericks 10.9.1 on a new Macbook Pro/Retina. Just now found a workaround/fix/whatever:
- click on your group in the group pane of the address panel
- click anywhere in the name pane and select all (command + a)
- click the "To:" or "Cc:" or "Bcc:" tab right above the group pane at the top of the address panel window.
The names of all of the individuals in the group will appear as an expanded list in whatever field you clicked. It takes a second or two to happen.

I have Mac OS X 10.6.8 and I need to update my iMovie, but it will not let me because I need version 10.7.4 or later. I tried downloading this version but it would not let me because I need 10.7. My question is how do I download this version?

I have Mac OS X 10.6.8 and I need to update my iMovie, but it will not let me because I need version 10.7.4 or later. I tried downloading this version but it would not let me because I need 10.7. My question is how do I download 10.7 in order to update my iMovie?

Lion should still be available if you call the online Apple Store. If the Apple Store still has it, they will ask for your Apple ID and credit card number and will then send you a code which you can redeem in the Mac App Store. The Lion installer will download and run automatically.
Confirm compatibility with your current applications and Lion before you upgrade; in particular you will not be able to run any appications that were written only for PowerPC Macs.
Regards.

I have upgraded to 10.6.8 and have purchased 10.8.2 but it will not let me install until I have 10.8.0 so it says... I cannot find 10.8.0 anywhere... what to do?

I have upgraded to 10.6.8 and have purchased Mountain Lion 10.8.2 but it will not let me install until I have 10.8.0 and I cannot find the download or a way to get it anywhere. What do I do to upgrade? Thanks for the help!

Yes... Thank you.... the first 10.8.2 was not the full version from the app store... all good! Thanks Allen.

I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?

If someone could help out, it would be greatly appreciated

AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message?

I reset my network settings, and when I went to join my wifi network i typed in the correct password, but it will not let me join. Other iphones and devices can however....

I reset my network settings, and when I went to join my wifi network i typed in the correct password, but it will not let me join. Other iphones and devices can however....

Try rebooting the router

I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??

I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??

Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)

Bought 3.0 but it will not let me upgrade to 3.1

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