Bought a 2nd hand MBA but now can't download iPhoto

I recently bought a 2nd hand Macbook Air and it already had Lion installed. It didn't come with the Lion USB so I can't do a reinstall if I wanted.
Now when I sign in to the App Store and try to download iPhoto or Garageband, I can't. It says something about my profile not being allowed to download it as the download is attached to another account, presumably the previous owner.
So how am I able to download iPhoto? I don't mind paying for it, but it still won't let me as the only option I get is "Download".
Any ideas would be great.
Thanks

I think you will need to wipe the drive and reinstall Lion after purchasing your own copy from the App Store. I suggest the first thing you should do now is backup anything on the drive you need to keep. Then sign in to the App Store under your Apple ID and purchase and download Lion if that's possible - I think you should be able to do that.
How To Re-Download The Lion Installer
This appeared as a hint at MacOSXHints.com, and will work to force the download of any purchase on the Mac App Store.
Open the Mac App Store.
Navigate to your Purchased page.
Hold down the Option key on your keyboard and click on your 'OS X Lion' purchase link (not on the 'installed' button).
You see the Lion product page. It should say 'Installed,' but that button is clickable. Hold down the Option key again and click on 'Installed.' If you don't hold the option key it will tell you there's already a newer version installed.
Enter your login credentials.
Download.
It's important to hold down the Option key twice. Once on the Purchased page, once on the Lion page. You also can't navigate to Lion directly, you need to open it from the purchases page.
If you follow this procedure you should find the Lion Installer in your Applications folder. Be sure to move it to your Downloads folder for safekeeping. Do not use it to install Lion, rather make a copy to use.
Once you can download Lion you want to keep it and make a bootable USB flash drive installer for yourself:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that  you can use without having to re-download Lion.
Use the installer to first erase your hard drive then install Lion:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot from your USB flash drive installer:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the USB flash drive and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Similar Messages

  • I have downloded ilife , but now can't open iPhoto

    i have downloded ilife , but now can't open iPhoto

    Give this a try:
    https://discussions.apple.com/message/15224241#15224241

  • HT5661 i bought a second hand phone and now can not hold of the seller,  how can i get the phone activated in my name now?

    Hi all,  I have bought a second hand iphone 5s and have found it is still activated to the last user... i can't get hold of them anymore,  how can i get the phone activated in my name?

    If iOs 7 is installed on that iPhone, you will not be able to activate it without
    the requested information. It is called Activation Lock and is a security
    feature built into iOS 7. There is no workaround.

  • I bought music on my iPhone but i can't download it to my macbook. what should i do?

    I paid and downloaded my music to my iphone from itunes, but now im trying to download it to my macbook pro and the icloud download buton that usualy shows up isn't there.

    Welcome to the Apple Community.
    Select the content, Ctrl-click and choose get info, go to the summary tab and see where the content is listed as located.

  • I bought a 2nd hand iphone 5 now i cant activate it beacuse they need an icloud account now i cant activate it and the seller wont answer our calls can this be open becausethe phone is useless and i will pay yhe exact price just to activate my phone pleas

    Please help me i cant activate my phone it needs an icloud account or should i just throw away may phone? 3mths of salary was wasted now cant use the phone help.. And the one who sold me the iphone cant be contact anymore help please help.. Im going to pay the exact amount because i can afford a new one. Is there anything apple can help?

    Monnete222 wrote:
    Is there anything apple can help?
    Sorry... No. There is no workaround for Activation lock.
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund.

  • I bought a series pass but now can't download new episodes

    I bought a series pass and received an email saying there were new episodes to download. However, it won't let me.
    It's on my iPad. I keep getting the message saying this device is already associated with another ID.
    It's the exact same ID I originally used and haven't even signed out of my account. No matter what I do nothing works. I've tried signing in and out but nothing I do seems to do the trick. This is really frustrating as I've paid my money but aren't getting the full product.
    I really need help. Or a refund.

    Quite a common problem. Just have to be patient. Sometimes, it can take up to one week!!!
    Yup, still waiting for Episode 4 for both Smallville and Supernatural.

  • I have bought a music album, deleted it, now can't download it again?

    I recently bought downloaded an album from iTunes, the accidentally deleted it from my library. I have logged in to iTunes and the album is missing from the library. When I go the the album in the store, it tells me that the album has been purchased, but does not give me the option to download it again.
    Any help would be appreciated.

    Hello perry586,
    I found an article with steps you can take to download this album again.  As long as you are signed in with the same Apple ID you used to purchase the songs, you will not be charged for the songs.
    You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • I bought a movie on AppleTV, but how can i download it to my computer?

    I bought the movie on the new (black box) AppleTV, but cant download it to my computer.  I've tried "Check for available downloads" from the store menu in iTunes on my Mac, but it doesnt find anything to download.  

    Use the purchased option from the quick links section in the top right corner of the iTunes Store homepage.

  • Just purchased a game from itune but now can not download it to ipod

    need help downloading game i purchased.

    Did you check the system requirements for this app? is your model ssupported?

  • 2nd hand phone i now find is BLOCKED, anything i can do?

    so i stupidly bought a 2nd hand iphone4, the woman showed me it had service (vodafone) also 3g (with her simcard) but she didnt show me it could make calls or texts i now try to go get it network unblocked to find it is BLOCKED BY VODAFONE and the girl has deleted all ways of contact to her............anyone know if there is anything i can do?

    If you are in the Uk Vodafone offer unlocking but I suspect you will have
    to be an active customer ,which you can achieve by buying
    a PAYG Vodafone sim using it and THEN applying for an unlock.

  • I bought a 2nd hand ipod touch (no camera 1) and it says when i download apps need to update to 4.3 but the newest update is 4.2

    Hi i bought a 2nd hand ipod touch (it has no camera so don't know the generation). i have restored it to factory settings & did the update on the mac. but when i plug it to itunes it has update of 4.2.1 & says it has the newest updates. but when i try to download apps in the app store it says i need update 4.3 but my itunes wont do this. how do i get it to update etc or download apps (this was for my God-daughters 8th birthday)

    The 2G iPod can only go as high as iOS 4.2.1
    To help find compatible apps
    Old Apps
    VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
    apps for ios 4.2.1: Apple Support Communities
    Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
    HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
    apps for 4.2.1 (also works for 3.1.3)
    Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
    4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities

  • I have bought a 2nd hand late 2008 macbook air and can't install iPhoto as it requires update 10.9 or higher i can't seem to update any further than 10.7.5 help???

    I have bought a 2nd hand late 2008 macbook air and can't install iPhoto as it says it requires update 10.9 or higher i can't seem to update any further than 10.7.5 can anyone help please???

    Thankyou for your response... being new to this i have had a look and it says the following
    This system can run the last version of OS X 10.8 "Mountain Lion" as well as the current version of OS X 10.9 "Mavericks," but does not support the AirDrop, AirPlay Mirroring, or Power Nap features. It is not supported booting into 64-bit mode when running Mac OS X 10.6 "Snow Leopard." It does support "OpenCL" and Grand Central Dispatch introduced with Mac OS X 10.6 "Snow Leopard."
    Please note that OS X "Lion" 10.7 and subsequent versions of OS X, like Mountain Lion and Mavericks, are not capable of running Mac OS X apps originally written for the PowerPC processor as these operating systems do not support the "Rosetta" environment. To run PowerPC applications on this Mac, it will be necessary to use Mac OS X 10.6 "Snow Leopard" or earlier
    what do i do next
    Thankyou once again for your reply
    Gaz

  • I have an account from Australia but I now live in Switzerland. I bought a Swiss Gift Card but I can't redeem it because I have 41 cents left from my Australian Gift Card. Please help me !

    I have an account from Australia but I now live in Switzerland. I bought a Swiss Gift Card but I can't redeem it because I have 41 cents left from my Australian Gift Card. Please help me !

    The only way to get rid of those little leftover balances is to make a request to iTunes Customer Service:
    http://www.apple.com/support/itunes/contact/
    Once they get it zeroed out, you will be able to enter your new Swiss billing credentials.

  • Hi, I have recently got myself a second hand computer MAC OS X Version 10.4.11,Processor 800 MHz PowerPC G4. Have only used windows before. Unfortunately I managed to uninstall Adobe but now can't seem to reinstall as this an older computer

    Hi, I have recently got myself a second hand computer  MAC OS X Version 10.4.11,Processor 800 MHz PowerPC G4. Have only used windows before. Unfortunately I managed to uninstall Adobe but now can't seem to reinstall as this an older computer and is not compatible with the new versions. Sorry to sound thick but really have never used Apple before. Would really appreciate any help at all. Thanks..

    Windows or apple it makes no difference, if you don't have the install discs you can't install.
    Did you buy the machine with Adobe (you don't say what adobe program you're talking about) installed? If so the vendor should have given you the discs or else it's technically a pirated copy. If you're talking about acrobat (which is free) then you should be able to find older versions on the adobe site.

  • Hi , I have recently bought an second hand iPhone 4 , Now most of the thing on the iPhone you  need iCloud ,i try logging on to it but when i do it say The maximum number of free account have been activated on this iPhone, i don't know what to do. Help

    Hi , I have recently bought an second hand iPhone 4 , Now most of the thing on the iPhone you  need iCloud ,i try logging on to it but when i do it say The maximum number of free account have been activated on this iPhone, i don't know what to do. Help

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

Maybe you are looking for