Bought a brand new charger and my MBP still won't charge. Ideas?

I left my laptop running overnight and the battery died as it does. I plugged my charger in - in the morning MBP Retina wouldn't charge, so I assumed it was because the charger had slightly come apart, as the cable was showing. I decided to buy a brand new charger at an extortionate price, and my laptop still won't charge! Any ideas why this could be? I have reset the SMC by holding down the shift+ctrl+option and power key but to no avail. My warranty just ran out, so I'm stressing out!! Please help.

If you don't have AppleCare, then your warranty has expired and you'll just have to buy a new MagSafe power adapter.
Clinton

Similar Messages

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
OS X Lion- About Lion Recovery
OS X Lion- Run Software Update to use Lion Internet Recovery
Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
To boot into the Recovery HD:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

I've bought a new charger and a new battery but my laptop still won't charger?!

HP G61-429WM Serial: CNF011DKGV Product: WA961UA#ABA CT: 6AFPE03SAYO421 484170-001
This laptop is about three years old. It started not taking the charge less than a year ago so I bought a new charger (Reltrak) charger. That did not seem to solve the problem and eventually it still would not charger. I then assumed the battery must have simply died so I bought a new battery. It took the charge for a day but now it will not charge. I do not know what could be the problem. The laptop is good. It runs great when it's actually charger. Do you think it could be an internal problem? Any ideas?

Hello BBRubi,
Take a look at this document, which provides several links you may find beneficial in determining what the issue is.
If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos. I really appreciate it!
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

My ipad with retina display won't charge after ios7. I have purchased a new cord and adapter but it won't charge at all or even recognize that it's plugged in most of the time. Help!!

My iPad is less than a year old, still under the one year limited warranty, though since I don't know the exact problem, I don't know if my problem is covered. I have spoken to AppleCare agents 3 times, during all of which my conversation was cut off. In my last conversation I was told to do a complete reset, which I have now done. Problem is, I am now stuck on the set-up screen, as I cannot get above a 2% charge, meaning that my ipad cuts off long before I'm able to do a restore using iTunes, iCloud or even set it up as a new device. So, basically, I now have a $600 coaster... and I'm not happy about that. Especially since I'm nowhere near an Apple Store. I also bought the iPad at Wal-Mart, which I guess was a mistake, because once 30 days have passed, they couldn't care less about helping me. What do I do now? And please, don't throw a bunch of technical jargon at me.. I won't understand it and it'll just frustrate us both if I try. Thanks!
p.s. I'm not 100% sure what OS it currently has, though I do believe I was able to update it to 7.0.3 or possibly 7.0.4 through iTunes, though I can't check it now.
p.p.s. I have always used the charging cord and wall adapter that came with the device to charge it. When this problem first occurred, I also purchased new, exact replicas of both of these, which, obviously, made no difference.

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

Brand new Mac Pro - Suddenly iOS devices won't charge

So I've been using my brand new Mac Pro 8-core for about a week now and I've already had 1 force reboot (kernel panic, error 14 page fault) and earlier tonight, when I plugged in my iPhone 4S, its screen didn't turn on as usual after being plugged in... The "charging" icon didn't appear in the phone's menu bar, and neither Xcode nor iTunes recognize the phone as being plugged in. I'm running Snow Leopard with all the latest software updates.
I've tried:
plugging it into other USB ports
using a different USB cable
unplugging and plugging in quickly, repeatedly
charging my iPod touch and my wife's old iPhone 3G - they won't charge either
My "old" Mac Pro that this Mac Pro is replacing had a very similar issue... after leaving the computer on for a while and returning, usb devices wouldn't charge, apps would hang, and i'd have to cold reboot. This got progressively worse over time, and eventually "died" when the system crashed w/ a never-ending beachball and wouldn't boot back up. I'm starting to wonder if I should just return it and get an iMac or something since I have a hunch this is hardware related.
Something also weird is that before I plugged my iPhone in, I was using Xcode and had my phone selected as a build target... even though it wasn't plugged it in. (Normally if it's not plugged in, the name will not appear in the list.) Nothing happened when I tried running my app obviously so I stopped the build, then plugged my phone in. That's when I noticed it wouldn't charge.
THEN it gets even worse... while I was typing this, when trying different USB ports, in the process I unplugged my keyboard. After plugging my keyboard back in, it wouldn't work. Cold reboot.
I'm really hesitant to lug this brand new Mac Pro back to the Apple store just to hear them say "The diagnostic test looks ok to me!" and have the issue crop up again a couple weeks later.
Does anyone have any ideas on what could be causing this, or have you seen anything similar with your Mac Pro? Again, I just picked this Mac Pro up last weekend at an Apple store.
Thanks!

Intel-based Macs: Resetting the System Management Controller (SMC)

I bought a brand new iMac and now i have had five crashes with it.

Can you help me please!
I have no idea. I uninstalled and installed everthing new. The problem wasn´t solved.
greetings Sascha
This is the information:
Anonymous UUID:       8EA6700C-CF68-684F-C5EE-2C42840EDB82
Sun Feb 16 21:35:41 2014
panic(cpu 0 caller 0xffffff800c0dc19e): Kernel trap at 0xffffff800c6ca528, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff800c6ca528, CR3: 0x000000000ec3f000, CR4: 0x00000000001606e0
RAX: 0xffffff80498505a0, RBX: 0xffffff804980eb20, RCX: 0xffffff804980eb20, RDX: 0x0000000000000000
RSP: 0xffffff839d103f38, RBP: 0xffffff839d103f70, RSI: 0x0000000034089b0e, RDI: 0xffffff800c6ca528
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x00000000ffffffff, R11: 0xffffffffffffffff
R12: 0xffffff800c6d2ab8, R13: 0xffffff804980eb00, R14: 0xffffff804980eb20, R15: 0xffffff800c6ca4e8
RFL: 0x0000000000010046, RIP: 0xffffff800c6ca528, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff800c6ca528, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault
Backtrace (CPU 0), Frame : Return Address
0xffffff839d103bc0 : 0xffffff800c022f69
0xffffff839d103c40 : 0xffffff800c0dc19e
0xffffff839d103e10 : 0xffffff800c0f3606
0xffffff839d103e30 : 0xffffff800c6ca528
0xffffff839d103f70 : 0xffffff800c035d33
0xffffff839d103fb0 : 0xffffff800c0d6aa7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000000be00000
Kernel text base: 0xffffff800c000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 14878791516850
last loaded kext at 19257901999: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7f8e23c000, size 24576)
last unloaded kext at 101903806602: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8e4b0000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics          8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.GeForce          8.1.8
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.driver.AppleBacklight          170.3.5
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleIntelFramebufferAzul          8.1.8
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleSDXC          1.4.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AirPort.Brcm4360          800.21.45
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
com.apple.nvidia.driver.NVDAResman          8.1.8
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleThunderboltEDMSink          1.2.1
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.driver.CoreStorage          380
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.iokit.IO80211Family          600.34
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Ext HDD 1021
Thunderbolt Bus: iMac, Apple Inc., 23.10

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Hey i bought a brand new MBP like 6 months ago and now it won't charge

i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
Battery Information:
Model Information:
Serial Number:          W013*****3BA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          3137
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5751
Health Information:
Cycle Count:          126
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11528
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0000
Wattage (W):          0
Revision:          0x0000
Family:          0x0000
Serial Number:          0x00000000
Charging:          No
As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
What is wrong with my mac? Is it serious and does Apple Care cover it?

Have you done a SMC
http://support.apple.com/kb/HT3964
Items include
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help

HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help.
I bought it in South Africa and I am currently in Israel.

thank you for the response.its not working, tried that. i can switch the machine on and off, can hear the machine when i hold it to my ear. but nothing works, not the screen, not the sound, nothing.

I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, what should i do?

I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?

Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If still problem make an appointment at the Genius Bar of an Apple store.

I bought a brand new charger for my iphone 5 less then two months ago and it doesnt work now

i bought a brand new charger for my iphone 5 less then two months ago and it doesnt work now

You will have a hard time taking it back. Most places will claim you stepped on it accidentally and almost nobody will replace accidental damage for free. 2 months is also a long time. Many places give you 15-30 dys to discover anything wrong and after that it is yours.

Bought a brand new sealed MBP off ebay but it has build defects, will Apple replace?

I recently bought a brand new sealed macbook pro from ebay from a top rated seller for £835 which was a good price considering it is was sealed etc. When I opened the box and took a real close look at the machine I noticed a few serious build faults.....
1. This is the most serious, when the laptop is closed the left side of the laptop is noticeably bent as if its been molded wrong or something, there are no impact marks whatsoever.
2. The track pad is supposed to be flush but mine dips slightly on the left side which is evident when you look closely and run your finger around the edge of the track pad.
3. There are two small scratches on the right side of the macbook.
4. The bottom plate is also supposed to be completely flush with the case but like the track pad mine is defective, it is flush on the right but not on the left.
One of the main reasons I went for a mbp is because of the reputation for quality, I bought this laptop from a reputable seller who has a very high feedback score and multiple comments from happy users who bought the same laptop I did, so I definitely know he was not selling faulty stock.
I rang Apple today and they said that they could not offer me a replacement as I bought it from a third party but they made an appointment at a store for tomorrow...
My question is .... do these defects fall under poor workmanship from Apple and should I be entitled to a replacement. The laptop was literally brand new and the warranty on it was registered on the 16th april by me on the day I received it..... I emailed the seller who then rang me within 20 minutes and he advised me to take it to an apple store and they will replace it as its not something that can be repaired. Please give me some advice. All advice is welcome.
Thank you for reading

First of all, if you would have bought that from Apple, you would have got a replacement right away--no questions asked. I just bought a new MacBook Pro and could have got it cheaper off eBay too, but i didn't want to go though a hassle like you are now.
Apple will repair it. The only way they will replace it, is if they can't get it fixed after 3 repair attempt. Keep all your case numbers. If for any reason you are not satisfied in the end, call Apple Customer Relations and deal with them--not support. Good luck!
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD  240G Vertex 3 SSD Boot HD 

I just bought a brand new Cannon GL2 camcorder and I am trying to import...

I just bought a brand new Cannon GL2 camcorder and I am trying to import some video footage into Final Cut Pro version 5.01. Whenever I put up the Log and Capture screen and turn my camcorder on the computer starts to think(the spinning color wheel) and not let me do anything else not even press play unless I completely turn the camcorder off again which defeats the whole purpose of me even importing footage. I don't understand why the Log and Capture screen won't let me import any video my old Sony Digital Hi8 was importing just fine a day ago, but now that I bumped up to the GL2 for some reason the Log and Capture screen isn't doing it's job so well by the computer starting to think(the spinning color wheel) instead of working. I have used the Cannon GL1 in the past and it worked like a charm. So I don't understand why the GL2 wouldn't be any easier? It is just giving me this problem and I don't know wether it's the firewire bus or what? Can someone please help me with my dilemma?

Ha...ha..very funny...but ah yeah from reading other posts on the "Canon" GL2 I figured out that you can't have multiple devices plugged into the firewire bus at the same time while you're importing video into Final Cut Pro. That's a HUGE bummer...thanks guys for your help you where fast and reliant. But now I have another problem my internal hard drive only has 4 GB out of 75 GB and my applications take up at least 40 GB of space. How am I going to connect my 600 GB external hard drive to the computer and import footage at the same time? Can you guys help me with this now?

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. The recycled the drive i

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
I am going to re-download the backup but this time to the original location (I still don't think it will work with Adobe. What can I do about this?
iMac 27-inch, Late 2012
Processor 3.2 GHz Intel Core i5
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.9.3 (13D65)@

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

HT4437 I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by neither iPad, MacBook or iPhone. Any clue? Thanks!

I bought a brand new iPad 3 and an Apple TV, both connected to the same wpa protected wifi network from home. It worked for a day, but when I woke up, the Apple TV couldn't be found anymore by either iPad, MacBook or iPhone. Anybody a solution for this?

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.

Bought a brand new charger and my MBP still won't charge. Ideas?

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