Bought a CC membership, but it only allows me to download the trials!

Help! Bought the CC membership....it only allows me to download the trials...what am I doing wrong? I need these programs today!

Are you seeing Try links instead of Download links on the Apps page https://creative.adobe.com/apps?
If so please sign out and sign back in to the Apps page. That should switch the links from Try to Download. If not please try clearing the browser cache and cookies and then trying again.

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Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

The simplest way to transfer everything is to copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
See "External Drive" in this article-> iTunes: How to move your music to a new computer

I want a game controller that works with imac, I bought a steelseries 3gc but can't figure how to download the driver

I bought a steelseries 3gc game controller for my imac but can't figure how to download the driver. When I try to open, the essage is to open from an application. which one, I,ve tried some . any suggestions?

Solved: There is no driver to install. If the lights come on for your controller, the drivers have successfully been installed and the controller is ready for use. But before you can use it you must buy an app called "Joystick Mapper" from the Mac app store ($5). This will allow you to program the individual buttons' functions per the game you're playing. You will need to program multiple profiles if you plan on playing multiple games, as all games do not share the same button configuration. Also, you can clone game profiles. So if you're playing a shooter, for example, where the zoom and weapon fire buttons may be the same but there's a different button for grenades or secondary fire, you can tweak a few buttons instead of starting over from scratch.

I bought a CC membership but my adobe account shows I only have free trial?

I bought a CC membership but my adobe account shows I only have free trial?
My credit card has been billed twice. Photoshop wants me to enter a serial number because my trial has expired.
Help?

Hello Jo Ann,
I was not able to retrieve any orders or membership with the email address linked to your account.
Have you placed the order using a different Adobe ID?
Thank you.
Arnaud.

My pc was stolen and now i want to transfer the music from the ipod touch to the new computer, but sync only allows the other way. How can i do that? I need to back up the music!

my pc was stolen and now i want to transfer the music from the ipod touch to the new computer, but sync only allows the other way. How can i do that? I need to back up the music!

If it is purchased music from itunes you can redownload it.
Follow instructions at link below.
http://support.apple.com/kb/HT2519

TS2972 I assume my Apple TV should allow me to view all events,albums and slideshows but It only allows four events to display on my TV. I'm using a Optus mini Wi Fi for my home network. Could this be the reason for limited access via my iMac computer? Ch

I assume my Apple TV should allow me to view all events, albums and slideshows in my iPhotos app but it only allows four events and four albums to display on my television. I'm using a Optus mini Wi Fi for my home network. Could this be the reason for limited access via my iMac computer?
Chris

No, I have not chosen photos to share as I assumed that the Apple TV would access all photos and music that are stored on my iMac.
Thanks for your advice. I will check it out.
Chris

Many times I drop a photo into a book page box and it resizes it. I want to scale it smaller but it only allows me to make it bigger. Why can't I slide to make it smaller?

many times I drop a photo into a book page box and it resizes it. I want to scale it smaller but it only allows me to make it bigger. Why can't I slide to make it smaller?

Control (right) - click on the photo in the frame and select Fit to Frame Size in the contextual menu.
Here's an extreme example of that:
OT

Last month I was 1 day late paying my bill, so I tried to pay the full amount. But the website would only allow me to pay the current bill amount. Now, I show a past due amount. If I tried paying it and Verizon didn't allow me, how is it past due?

Last month I was 1 day late paying my bill, so I tried to pay the full amount. But the website would only allow me to pay the current bill amount. Now, I show a past due amount. If I tried paying it and Verizon didn't allow me, how is it past due?

I'm confused - If I go online to pay my bill, and it's one day after the due date, the current bill and full amount due would be the same? If the current bill is not the "full amount due", then what is the extra amount that's snow showing past due?
Also, when I go in to pay my bill, I show the Current bill amount, total amount due (which are the same), and then a box where I can type in the amount I am paying, with the default amount being already filled in with the total amount.
Is this a pre-paid or a post-paid (contract) account?

I am looking to swtich from an individual creative cloud membership to a team membership, but I only have one employee. Is it worth it to make the switch to team if we are both only using Photoshop?

I am looking to swtich from an individual creative cloud membership to a team membership, but I only have one employee. Is it worth it to make the switch to team if we are both only using Photoshop?

Hi ,
Team subscription can be done for only one software ( for example team for Photoshop ).
The advantage of team is that you have one charge and one invoice for all users.Also when a member of your team leave the company ,you can delete his invitation and assign it to another employee ,you can also add seats if you have additional employee without contacting adobe or changing your plan,you have more storage volume ( 100Gb ).
Here are the most important advantages but it's your decision .
regards,

I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?

I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?

Alright, I found the issue. This is how I have resolved my issue. I hope it will help you.
1. This issue could happen, if your apple TV doesnt have internet, connectivity to iTunes servers, or you haven't logged in to iTunes account in your apple TV
2. Test the network on apple tv - General - settings - network - test network, Try to aviod using wifi use LAN cable, since we are trying to fix the issue.
3. Set your exact location manually - Which city you are in from settings-General - Time Zone- choose your City currently you are in.
4. Login to iTunes account - settings- iTunes Store- set your default store - for example I am in Mongolia but using my New Zealand account on Apple TV, in our case my Apple TV iTunes account location is New Zeland.
5. If you are facing any issues to login to your iTunes account, That explains you have an issue with connectivity back to iTune servers, or sometimes it could be apple iTune servers may have problems. To verify which is one is the problem login to your itunes on your laptop or desktop for testing purposes, make sure you are using the same internet connection as your home apple TV is using.
6. if you are able to login you should able to see all the available channels and full list on Apple TV.
All the best..I just saved USD 29.00 but spend 5 hours...LOL..Its ok..its my Holiday spend with Apple TV.

HT1491 My iPad only shows one song from a whole album I purchased on iTunes from my Macbook. iTunes only shows the album as purchased but will not allow me to download to iPad.

I bought a full album on iTunes but the iTunes on my iPad mini will not allow me to download the full album. It shows that I have purchased the item but the purchase does not show up in my "Purchase" tab of iTunes on my iPad. I have updated my iPad completely. I have spent all weekend trying to fix this issue and I am so frustrated!!

Thanks for the reply! I am using the same username for my Macbook and iPad but had to update my Apple ID to a current email. After I did that I updated my iPad to the current system and then my iTunes stopped recognizing my purchases. It wasn't until JUST NOW that my original Apple ID would allow my password to delete itself from the iPad. So the issue seems solved now. User error.
Thank you!

I was trying to send a video via iMessage over wifi, but was only allowed to send a fraction due to the size limit. Does anyone know what exactly the limit is? Thanks!!

I was trying to send a video via iMessage over wifi, but was only allowed to send a fraction of the video due to the size limit. Does anyone know what exactly the limit is? Thanks!!

You said: "I've never tried the restore function in disk utility. Would that be the same as cloning the drive?
YES! See the my old instructions below. What you might try after step 5 is to restart you MBP holding down the Option key. Select the new HDD icon and see if it boots. This way you will know that the new HDD is operable.
Ciao.
INSTALLING A NEW HDD IN A MB
1. Make certain that you have backed up all of your important data.
2. You will need a HDD enclosure. One with a USB connection will do. A 9 pin Firewire is better.
3. Install your new drive in the enclosure and connect it to your MBP.
4. Open DISK UTILITY>ERASE. From the left hand column drag the new drive into the 'Name' field. Make sure that the format is 'Mac OS Extended (Journaled)'. Click on the 'Erase' button.
5. Click on the 'Restore' button (on top). Drag the old drive into the 'Source' field and the new drive into the 'Destination' field. Click on the 'Restore' button on the bottom right hand corner.
Depending upon the amount of data you are transferring, this may take a couple hours or more. A Firewire will speed up the transfer. This will result in both drives having identical information on them.
6. After the data transfer has completed, you may swap the drives. Start the MBP and you have finished the installation. The initial boot may take a bit longer than you are accustomed to, but that is normal.
7. When you are satisfied that the new hard drive if functioning properly, you can erase the old drive and use it for any needs that you may have.

I bought a t.v show now only one episode will download

i bought a t.v show now only one episode will download i clicked "check avalible downloads" but nothing comes up.

If you purchased a series, then are other episodes currently available in that series in your country, and if so do they show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes for downloading ?

HT5731 I just bought a t.v series but didnt downloading them all. But I have now tried to download the other episodes and a message comes up "This computer is already associated with an apple ID. If you download past purchases" but I havnt downloaded them

I just bought a t.v series but didnt downloading them all jut the first episode. But I have now tried to download the other episodes and a message comes up "This computer is already associated with an apple ID. If you download past purchases with your apple ID you cannot auto download or download past purchases with a different apple id for 90 days." but I havn't downloaded them before and the apple ID I have signed in with is my own?? Help I want to watch my tv series

Not from your end. Click here and ask the iTunes Store staff for assistance.
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I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

Bought a CC membership, but it only allows me to download the trials!

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