Bought a Droid Turbo and stored WIFI networks didn't move to it even though I am signed in on the same account?
I have upgraded from the Droid Maxx to the Droid Turbo and none of my stored WIFI networks ported over to it. Is there a manual method to move these over as I have a lot stored in my google account.
Themuzz,
Congrats on the new device! This is a fantastic device. However, we do not have the ability to transfer over WIFI connections. You would have to enter the connections in.
RobinD_VZW
Follow us on twitter @VZWSupport
Similar Messages
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I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?
Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy -
I have signed in to my account and am able to brouse media but not download or purchase anything. The "buy" button is also white instead of blue and nothing happens when I click to buy. I am able to make purchaces on the same account on my iphone as well. What might be causing this issue?
Having the same problem and i just thought it was me ? So frustrating went to my local Apple store and they told me to re-load Itunes again,Done that but still can not buy songs???????????
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Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.
This is a user to user forum. Apple isn't here and won't answer you. You need to contact Apple directly. You can use the Contact button at the bottom of the screen.
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Someone else set up my apps on my iPad. Now when I load find friends it shows him instead of me. I rebooted and re installed the app. How can I remove him even though I'm signed in under my apple account tnx
deltajane wrote:
My iphone4 and my ipad mini were synced to my computer, but now I don't seem to be able to see all of my content nor my photo stream. I did see everything there several weeks ago, so I know it worked. How do I access those from my computer. I can't find how to sign on.
This is the article that will assist with this part of your post:
http://support.apple.com/kb/ht4486
deltajane wrote:
I signed on to iCloud, but it only shows the icons for Mail, Contacts, Calendar, Notes, Reminders, Find Phone, Numbers, Pages and Keynotes. Where's everything else ?
What you've outlined in this part of the post is all that icloud stores for you outside of the backup. If you want to restore from the icloud backup you will then have for all practical purposes a carbon restoration back to your device if you restore from the icloud backup.
deltajane wrote:
I want to delete photos that are on my iphone, by doing so from the computer, not my phone.
Syncing your device with itunes will then enable you to remove whatever photos you wish to remove from your device deleting them with the computer and not the iphone. -
My iPod shows my wifi but won't accept my password- even though i'm reading straight off the router?
the other day my iPod said that my home password was incorrect for the wifi connection- even though i've been connected to this network for well over a year now. when i try to enter the password on the side of the router it continues to read incorrect, i've tried mannually entering the connection without success. help?
- Reset the iPOd. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
Are you sure that nobody changed the password? -
I was hacked by the "whats app" email and had changed all my passwords (gmail, apple ID, etc), my mail app on my laptop is signed in to my gmail as per usual and is receiving mail but not sending mail. How do I get it to send mail again? Also is it ok to have the same gmail account used (as my mail and applied ID) after the hack or should I completely reset everything? Ie. get a new email address…So frustrated and confused, please help!!
It's normal for your phone number to be grayed out in Settings>Messages>Send & Receive under "You can be reached by iMessage at" on your phone because it can't be changed. If you phone number is listed there it should also be listed further down under "Start new conversations from". If you tap your number there to select it, your messages will be identified to others as coming from your phone number, not your email address.
Is you phone number listed there on your phone? -
My laptop needed wiping and rebuilding. I built it up and re downloaded itunes. However it will not sync with my iphone. I have re logged into my apple id on the itunes but still no sync is happening. I don't want to erase all of the songs on my iphone as I have a fair few albums. Is there anyway I can solve the sync issue without wiping all of my existing apps and music?
It is not devices, it is computers only. You can have up to 5 computers authorized with the same iTunes account.
The computer you are using is not activated with your iTunes account with iTunes? If not, is a computer available that is activated with your iTunes account? You can deactivate all computers from one computer that is activated following by activating the computer you are using now. -
Good day all,
My wife and I have itunes accounts, however she has apps listed in her store that I don't. Please help.Which country iTunes store are both of you using?
Which apps are different?
Are these the apps you purchased? You have different purchsaed apps in your iTunes library than she does in hers? -
I just downloaded iCloud on my MacBook Pro and iPhone. How do I download it to my MacBook Air from either of these devices?
Just set it up on your MacBook Air as indicated here:
http://www.apple.com/icloud/setup/mac.html -
I have just downloaded ios7 and have lost all use of my iMessage I have reset all my settings but still nothing. I have entered my apple ID as requested but keep getting a message saying cannot sign in network connection error try again later even though I have full phone and wifi signals. Please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
My wife and I went to the Verizon store to purchase her an iPhone 6+. We were told of this great promotion to receive $200 back and the iPhone 6 was $199. Great deal, we thought! I bought an iPhone 6 and my wife an iPhone 6+. We were told that we would get the rebate when Verizon received our phones. I got my phone and went online to print the return label. My wife iPhone 6+ hasn't shipped yet. I found out that the promotion ended yesterday and that I should have printed the label before that time. We lost out on the rebate. What a scam! I went to the store and was told that it's the customer’s responsibility to follow up and that all of their sales reps were trained to ensure the process was understood. We left the store believing that we would have 14 days to return our phones. This would never have happened if we received written instructions. It was the stores responsibility to ENSURE that the customer received the correct procedure information. Obviously a scam on Verizon's part! Is this the stores issue or Verizon's? How can we get our rebate?
That is not what my trade in disclaimer said at all... You had to PURCHASE an iphone 6 by 10/15. But you have seven days to send the device back after receiving it...
How could I send my iphone in before I received the new one? I would have no cell phone for a month because it was on back order.
This is the email I received after submitting my order:
"The appraised value includes a promotional offer that requires a purchase of an iPhone 6 or iPhone 6 Plus on Verizon Wireless by 10/15/2014. Your device must be mailed to Verizon Wireless within 7 days after receiving the new iPhone 6 or iPhone 6 Plus but no later than 12/01/2014. Device received after 12/01/2014 will be reassessed at current market value. Damaged and non-working devices will be appraised according to their condition at time of inspection."
Hope this helps in some way. -
I just bought an Iphone 5 and my wife told me that this iphone lock on to the first sim card that is placed in it. I am abroad now, should i wait till i get home before i use my phone.
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
I am planning to buy ipad 2 wifi 3g verizon carrier, will be taking it to india need to know if the same can be used with the local providers there or would the ipad be locked and restricted only to verizon
I'm fairly sure the Verizon CDMA iPad 2 had no GSM sim slot. So it won't work with any other carrier except Verizon.
As far as the AT&T version goes, it should technically work but will not support 4G/LTE cellular bands.
Given iPad 2's are no longer being sold, I doubt any that could be bought would have a warranty still. Or have at most very little of it left.
Why an iPad 2? its now 3 generations behind the current one.
Perhaps an iPad 4 would be a better choice. -
I can only repeat: I Bought PE 13, installation and registration OK. Want to access 'Help / first steps'...(as well as the other options): always get message: no connection to the Internet. Which is obviously not true!!
hakune
P.S. the way to get through to be able to post my problem is not very userfriendly.Pe won't contact net please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error between the computer and our activation servers.
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