Bought a GC from iTunes US for Canadian Friend?
Hi guys,
I bought an iTunes email GC for a friend of mine in Canada, and she is unable to redeem it. How can I make this work for her? I am quite frustrated. I bought it with my US account. If she is unable to redeem it, how do I get my money back?
Sorry but no and no. Gift certificates cannot be used other than in the country of purchase, and someone from outside that country cannot create an account in an iTunes Store other than in their own country. So there's no way your friend can use that gift certificate.These restrictions are required by the content owners who do not allow cross-border sales (and are stated pretty clearly when you purchase the gift).
I do not believe that you will be able to get a refund, so I'd suggest just resending the gift certificate either to a friend in the US or to yourself so you can use the credit for your own purchases. Here are the steps to resend a gift certificate...
1. Launch iTunes.
2. Click on the Store icon in the Source pane to go to the iTunes Store.
3. Click on your account name to sign in to the iTunes Store.
4. Enter your password.
5. Click Purchase History.
6. Click the small grey arrow next to the Gift Certificate you'd like to resend.
7. Scroll to the bottom of the detail screen for the Gift Certificate and re-enter the new recipient's email address.
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