Bought a iphone 5 and had it restored,im stuck at activation screen,i contacted the owner and no response so what can i do
just need to figure out if apple can delete his account or somehow restore it
Nothing. Until the previous owner removes the activation lock, the device is useless to you; Apple won't remove it unless presented with the original receipt of purchase, and unless you're the registered owner, proof that they're dead.
(109361)
Similar Messages
-
I forgot the password of my iphone 5 and it was disable, what can i do to unlock it, without loosing my pictures?
Hopefully you had it backed up on icloud on or your computer. Try doing a restore by putting your phone in recovery mode then restoring your back up.
-
if i do restore all my data will be delited right?? instagram , facebook, skype also??
Basics from the User Guide are restart, reset, restore from backup, restore as new device. Have you gone through ALL these steps?
-
h
Apple ID FAQs > http://support.apple.com/kb/HT5622
Did you not use Your Apple ID
Apple ID Support > http://www.apple.com/support/appleid/ -
I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."
I'm still attempting to restore it, but the process goes as follows
- Extracting software.
- Waiting for iphone.
- Preparing iphone software for restore.
- Verifying iphone software.
- Restoring iPhone software.
It is at this point where it begins to load approxiamtely 10% and then freezes. I have had the handset connected 7 hours with no progress and this is my third attempt since Friday. Please help.See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation policy that is assigned by the server activion. this is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request que this iphone be unlocked by your carrier. Please contact Apple for more information. "
I need help, I use my phone for everything enclusive to work. I appreciate if you can help. I'm from Brazil. My name and giullia.Did you purchase this device from Apple or an authorized reseller? It sounds as if you had a device that was jailbroken/hacked to operate on your carrier. Upon updating the iOS, it is now locked back to the original carrier the device was locked to.
Only the carrier the device is locked to can authorize an unlock. You will need to make contact with that carrier and see if they provide unlocking services, and if they do, if you qualify for an unlock. Otherwise, you are out of luck. One that carrier can take care of the unlocking. -
I just bought an iPhone 4s and synched it yesterday. I backed up the old phone (a 3GS), then restored all those files to the 4S. It generally worked well, except all SMS messages after October 20 were not there. How do I get the newest messages from the old phone on the new phone? (I wouldn't mind getting ALL the SMS messages...)
Thanks for any help.
Arthur in VABasics from the manual are restrt, reset, restore.
Have you tried each of these? -
i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
i bought iphone on donedeal.ie it had no icloud account on it. i erased content and settings as previous owner had photos on it.icloud appearing after erased content. Stuck on activation screen now
what can be done?http://support.apple.com/kb/PH13695
Theres no issue with the mother board. It's the activation lock look at the link I provided.
There is nothing you or Apple can do without the previous owners icloud information.
Like I already stated you have a paperweight. -
I bought an iphone 5 and i canot restart cause have a apple id to restore
i bought an iphone 5 and i canot restart cause have a apple id to restore
You'll need to work out the SMS issue with your carrier. Since iMessage and Facetime use SMS to activate, it's probably related...
-
I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now? I have been trying for atleast a month, but I can't find any solutions. I had payed a lot of money on those songs and albums, and now I can't even sync it on to my phone. I know it was stupid of me to press that button, but I need help on trying to get it to sync. -Mohima
You need to have the latest version of iTunes on the computer, version 11.1.3 to be able to handle syncing a newer phone with iOS 7. The iTunes on the iPhone has nothing to do with syncing and is installed by the iOS.
Go to iTunes on the computer, click on Help, Check for updates to update iTunes on the computer, or go to to www.apple.com/itunes/download and download and install the latest version of iTunes to correct your problem. -
I just bought an IPhone 4s and plugged it into my Toshiba Windows 7 (64 bit) OS and it failed to recognize the phone. I checked in the tech community and discovered that I need to remove all the software assoicated with the phone and start over....I followed the sequence exactly...reinstalled the software and it still doesn't work. I am trying to download the IPhone 4s video to my computer and without a USB interface that works my memory capactiy will fill up fast....I've already been into the control panel....stopped and restarted the Apple service....I am stuck...can anyone offer some suggestions or knwo if there is a fix for this issue..??
Thanks,
EricI solved my own problem....I simply moved the cable to another port while moving the mouse to the USB ports on the opposite side of the computer....and the computr finally recognized the phone...I know it sounds weird but it worked...so if you are having the same problem that had trying removing all the crap you have plugged into the USB ports on your computer THEN plug in your IPhone 4s...use the cable that came with the phone and nothing else...good luck..>!!!
-
The backup on my phone failed and I had to restore my phone. Everything came back except the ringtone I had purchased from itunes. How do I get it back?
If you previously transferred the tone to iTunes, you can sync it to the iPhone again.
If you don't see the ringtone in iTunes, you can contact the iTunes Store using Express Lane. -
I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><
Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M. -
I just bought a iphone 4, and everytime I try and turn it on all it says is "iphone is disabled". What do I do? Or can anyone help me with this issue?
Hello Selland Shawn,
Go through the below link and Restore your iPhone by connecting it to iTunes
http://support.apple.com/kb/ht1212
And if you have bought a Used iPhone from someone and if Find My iPhone is Enabled on that device then you will have to contact the previous owner to Disable to Activation Lock.
http://support.apple.com/kb/ht5818
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
Maybe you are looking for
-
How do I use Ubuntu and PuTTY to login to a new ASA
I have a laptop with Ubuntu 12.4 and a serial port. I also have the rollover cable from Cisco to console-in. What do I need to get access to new firewall? Thanks
-
Help me choose a 'Single Codec' for conversion?
I am preparing my footage to edit a documentary which I shot using three cameras: DVCPRO HD (1080/25p) Panasonic 171 H264 (1080/25p) Canon 5D Mk II AVCHD (1080/50p) Panasonic TM700 My confusion is concerned with the DVCPRO HD stuff being 1440x1080 wh
-
Major iPad 2 problem maybe dead......
First let me say I have all the latest updates on my iPad and Macbook 10.6.8 and iTunes 11 so I know that is not the problem. Over the past few days my iPad 2 has been randomly shutting down when it was not being used. Sometimes it would do it in a f
-
Numeric overflow error using binary integer
Hi experts, I am facing issue while solving a numeric overflow error. after analyzing we came to know that in the below code BINARY_INTEGER is causing the issue as input is exceeding its range. I tried to replace BINARY_INTEGER by varchar2(20) but it
-
Failed to install Cisco VPN client 5.0.07.0440 on win 7 64bit [Error 1722]
Hi Gurus,when I tried to install Cisco VPN Client 5.0.07.0440 on Win 7 64bit, the system would pop up an Error 1722( Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Co