Bought a laptop before Buy Back program was free. I want to add it to my purchase.
How do I do this? It wouldn't make much sense to make me have to return it and then BUY it again for the buy back program. I called best buy customer service and they said I would have to do this.
Some stores won't require you to take the laptop in. Call your local store to see if they will do that for you. How about this: Best Buy allows you to return it and repurcahse it, letting you get the Buy Back option for free. How's that NOT post sale support?
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
Similar Messages
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If you get ur iPhone at best buy u can buy ur iPhone and get the free buy back program then get 50% of the RETAIL value of ur iPhone if u turn it in in 0-6 months and use that to buy the iPhone 5 in June. U may have to pay full retail if u want it but HELL if u bought it to begin with at the discounted rate (ie $199 or $299) you'll get more than u originally paid for! And it's FREE until like the 26th or something!
This is what I got from the program that you can return a phone and half back of the retail price in a certian period of time and use that to go towards a new phone; which I hope that it is true cuz I plan on getting the Iphone that way even though I do like the Droid Incredible I have wanted a iphone for a long time. So if this is not the way it is please someone leet me know me before Friday.
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Does anyone know of any in-store iPhone buy back programs? I have an iPhone 4 and an iPhone 3GS, and I'd like to see if I can get any money for them before I junk them or give them away to friends/family.
I called AT&T today to say i had just received my iPhone 5 friday and wanted to sell back my old ones. They gave me a ball park of $50-$80 for the 3GS and $120 and up for the 4. He said I could receive cash, in-store credit, or immediately put it towards a new phone. So I got in my car and drove 30 min to the closest AT&T. When I got there she quoted the 3GS at $60 and the 4 at about $135. "Deal, I'll just take the cash", I said. She told me they don't offer cash for iPhones, so I frustratedly and hesitantly told her to just apply the value to my bill. At least I get about 2 months free service right? Wrong. She said the only thing she could give me was an in-store credit for a phone or accessories. I explained to her that I just spoke to someone on the phone at their location and he said cash. She then asked me if she should go ahead and return them for credit. I said no and angrily described to her that I don't need a second iPhone 5, nor do I need a $190 gift card to spend on their huge selection of about 2 total iPhone 5 accessories. I thanked her for one of their employees wasting an hour of my time, and I left.
Has anyone had better luck anywhere else? I'd rather do it in-store so I can be given a value up front, instead of mailing it in on a quote, and then receiving far less in the long run based on someone's opinion of normal wear and tare.I second the Gazelle option. It couldn't be any easier. Yeah, you'll get more on Ebay or Craigslist, but I like the no hassle approach on Gazelle. You choose your phone, select the condition, print a label, and ship it to them. A few days later, you'll have money in your PayPal account. You can also get an Amazon gift card or they'll send you a check. If you don't have a box, they'll ship you one (postage already prepaid).
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Questions about the Buy Back Program
If I purchased a phone today that costed $600 but $200 with new 2 year contract activation, would the Buy Back program money back percentages come from the $600 or $200?
Also in about 6 months if I decided to return the phone for another that costed (imaginary prices) $700 but $300 with a new 2 year contract, would the money I got back from the first phone go towards the new contract price ($300) or would I have to pay for the phone in full ($700)?
Thanks in advance.Crystallee,
Thank you for your kind replies to my question, but I'm still not getting it.
Please let me give a specific scenario that could happen with my situation.
I bought the Nexus s unlocked for full retail of $529.99 from my local retail Best Buy about 3 weeks ago. I also purchased the "Buy Back" program with it.
I then walked next door to the T-Mobile store with phone in hand and opened a non-contract "Even More Plus" month to month plan.
At that time my current line contract with AT&T had expired, so I had no early termination fee when I cancelled service to start with T-Mobile.
Now, If I decide to purchase a new phone four or five months down the road, my understanding from the sales associate at BB, is that I would give over my nexus to BB in exchange for a BB Gift card in the amount of 50% of what I paid originally, $529.99 for the Nexus s.
I could then proceed to open a new line of service with another carrier that BB sells, i.e. Sprint or Verizon and would only be liable for the new contract price for that new phone, and I would be able to use the Gift card from the nexus turn-in (Buy Back) to pay for the new phone on a new 2yr. contract.
That was the understanding I had from the BB sales associate, who I think was a lower level manager.
Let me know if I have misunderstood the "Buy Back" process as I've described it here.
Thank you again for your patience. My son would understand all of this. I'm getting too old! (lol) -
I had a terrible experience with Verizon's buy back program
I had a terrible experience with Verizon's buy back program of old iPhone's when you bought a new iPhone 6 or 6 Plus. The general manager did a very poor job of handeling the situation, where can I file a formal review or complaint?
Schneiderhanj
I'm very sad to hear about the less than stellar experience you encountered at one of our store locations! I definitely can make sure your feedback is lifted up. What happened? Which location did you visit?
RuthW_VZW
Follow us on twitter @VZWSupport -
BB insurance and buy back program
1. I have the BB insurance and have used it once for a rapid exchange last month. Can I use it again since I just got the phone and have only dropped it this one time and the screen shattered?
2. Last time all my contacts were lost due to the service clerk spending more time talking to a co-worker than assiting me, How can I ensure that doesn't happen again?
3. I am due for a free upgrade next month should I wait to get new phone then? Will the buy back program still apply if the screen is shattered?1. Yes, the phone can be rapid-exchanged unlimited times as long as you are covered.
2. If you can still use the phone despite the cracked screen, back them upyourself. Android can sync your contacts to a google account, and I believe Apple can back them up via iTunes. That way you don't have to worry about someone else doing it or not.
3. You need to go ahead and have it rapid exchanged. Here is the relevant part of the policy for the buy back program:
MAINTENANCE, REPAIR, NO WARRANTY, LOSS. You assume all obligations and liability with respect to the possession of the Device, and for its use, condition, and storage during the Plan Period. You will, at your own expense, maintain the Device in good condition and working order. You agree to comply with all requirements necessary to enforce all Device manufacturer warranty and service plan rights, and if the Device breaks while under manufacturer warranty or a service plan, you agree to cause the manufacturer or service plan issuer to perform the appropriate repairs before you initiate a claim for your Buy Back Amount pursuant to this Agreement. CWG and Best Buy will not be under any liability or obligation in any manner to provide service, maintenance, repairs, or parts for the Device. At all times prior to receipt of the Device by CWG, the risk of loss of the Device shall be on you. The risk of loss shall transfer to CWG upon acceptance of the Device by CWG or its assent following the testing described in Paragraph 9 -
HP Buy back program pricing; need help
I was thinking of getting a new desktop and selling my old one back to HP but their buyback program doesn't have some of my spec and {i was wondering if anyone would know the estimate on how much I would get back and how to contact HP about it.
Here are my pc specs.
HP Pavilion p7-1074 Desktop
Thanks in advance!
This question was solved.
View Solution.Please read these FAQs concerning the HP Buy Back program. Based on the specs of your computer and the nearest available selections on the estimator, your computer is worth about $50 to $62. You may wish to contact the programs customer service number;
How do I contact customer service?
If you have questions about any part of the process, please contact customer service or call 1-888-285-2009 Monday - Friday, 8:00 AM to 8:00 PM Eastern Standard Time.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
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This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
Does anyone know if Canadian Apple stores offer an iPhone buy back program when purchasing a new iPhone?
Contact the store and ask them.
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If I buy my iPad 2 at the Apple Store, can I buy a Buy Back Program for that??????????
Thanks.MichaelHWG wrote:
No you have to buy the device with the plan at the same time at BB.
There ya go. -
I have a first generation iPad and wanted to know if Apple has a buy-back program so that I could purchase an iPad 2?
In a few countries Apple works with a company who will give you some return on an existing device; select your country as appropriate on this page:
http://www.apple.com/recycling/
Similar programs are available in a few other countries, and some dealers may have their own trade-in programs. But you most probably can get more for your device if you sell it yourself.
I would suggest that you save for at least a 3rd-generation iPad rather than buying an iPad 2. The upcoming iOS 7 will have a number of features that will not work on the iPad 2, so you'd be buying a device that already will have limitations.
Regards. -
As stated, I got an i7 2010 model in january, and the new iMacs just came out. Is there some kind of buy back program with apple? If not :/ . Anybody have ideas? (I also noticed the new maxed out is cheaper than the 2010s). Thanks everyone!
There's no buy back programme I've ever heard of.
The i7 you've got is still a pretty potent machine - does it do everything you want or do you need something that the new iMac's offer.
If you really want to replace it with one from the new range I reckon your best bet would be eBay. iMac's have a good resale value. Have a look here (UK site): http://shop.ebay.co.uk/?_from=R40&_trksid=p4712.m570.l1311&_nkw=imac+27&_sacat=S ee-All-Categories -
Will apple buy back my ipad if I want to upgrade?
I want to upgrade to a 3G ipad. Will apple buy my wifi ipad for some sort of price?
Look on thier website, there is some sort of recycling program, but honestly? You'll get more money if you sell your device outright then use the proceeds towards a new one. For an iPad 2 you can probably get 150 - 200ish for it (just look for sold devices on ebay to get a realistic idea of paid prices)
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Good nights everyone,
Before buying windows for boot camp i wanted to know if windows vista premium has aereo i don't know really what it is i think it has something to do whether it has flip 3D or not .
IS installing windows worth it i just want to have it incase i need for something like games XDilikemyself wrote:
Good nights everyone,
Before buying windows for boot camp i wanted to know if windows vista premium has aereo i don't know really what it is i think it has something to do whether it has flip 3D or not .
IS installing windows worth it i just want to have it incase i need for something like games XD
Really depends on what MacBook revision you have. It is supported since GMA 950, but it will be slow. Be sure to have AT LEAST 2 GB RAM. -
I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement. -
I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.
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