Bought a macbook in October, in canada , and today (December 14) it stopped working , I can exchange without a receipt ? or do I need the invoice ?
I bought a macbook in October, in canada , and today (December 14)
it stopped working , I can exchange without a receipt ? or do I need
the invoice ?
Put the Serial Number in here...
https://selfsolve.apple.com/agreementWarrantyDynamic.do
to see if it is registered with Apple..
And see here for Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
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<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/919962]]</blockquote>
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Its not been wet or damaged. The buttons aren't responding and the screen looks off, it had battery life before it stopped working but it won't even take a charge? Please help!!!!
hey! i had an experience of that...
just hold the on /off button and the home button for 30 sec...
it will make ur phone alive -
One day I relalized that the silent/ringer switch on my iPhone 4 stopped working. My phone is permently silent and I can't turn the ringer on. The speakers still work so they aren't the problem. Also, the volume controls on the side don't work either. Is this problem fixable or do I need to get a new phone?
you can try the restore first to make sure it is nothing software related. makesure to back up information and restore as new. after that it is hardware if your with in the limited hardware warranty and can be replaced for free if you are not then it can be replaced for 149$ if it is a iphone 4 or lower
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I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
Have you tried repairing disk permissions : iTunes download error -45054
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i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.
You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
i just bought a macbook air 3 weeks ago and now they have an upgrade. is there anyway for me to trade up?
Welcome to Apple Support Communities
It's possible to return the computer during the first 14 days, but now you can't return the MacBook Air. You can sell your computer and get a new MacBook -
recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??
If this is Office for Mac 2011 then it will work on your new computer. Reinstall it. If you don't have the key code call Microsoft's activation line to get a new key code. Explain that you lost the original key code and want to install Office on your new computer.
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I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?
Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.
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I made a mistake and bought a itunes gift card from canada and my account is from usa
i made a mistake and bought a itunes gift card from canada and my account is from usa
Move to Canada.
Get a mailing address and a credit card.
Change your Apple ID to the Canadian store.
Enjoy your card and some poutine. -
I bought a MacBook Pro in September 2011 and it has never worked well.
I bought a MacBook Pro in September, 2011 and it has never worked well. Are there known issues with this machine? It just stops responding, usually for 3 minutes (especially when I'm working in iPhoto or Contacts). I regret buying this machine. I wish I could just go back to my previous MacBook Pro. Any chance Apple will just exchange this for me without it costing me my other arm & leg?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I bought a macBook Air, all my devices were synchronized on a old PC. How can my MAC be the main basis for my devices?
Hi Sodam,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Cheers,
- Judy -
I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?
Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
Regards. -
Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?
The warranty is only good in the country of purchase.
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I have a 2008 MacBook with OX10.9.5 and has 160 GB in Hard Drive. Can I expand this in order to Storage more photos and music..?
Yes, any 2.5" dia SATA HDD will be compatible. The largest are 2 TB at the present time> Here is a selection from OWC:
http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
There are other vendors as well.
You will need a #00 Phillips and a #6 Torx drivers to install the HDD.
Ciao.
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