Bought a MACBOOK Pro with Ipod Touch in August...Before New Release...!!!

I just bought a Macbook Pro 15" with an Ipod Touch using Apple's student discount program.
Not knowing they were coming out with new models of both.
Does anyone know if there's any chance of me exchanging for the newer models?
Is there an email contact for customer relations in Toronto or Canada?
I just bought an IMAC 24" too...last Thursday...I heard they are releasing new ones as well.
Being a PC user for the last 10years...wanting to try something new and this happens...
PLS help.

If you'd purchased it within 14 days of a new release, you'd stand a chance. But nearly 3 months, not a hope, I'm afraid.
Do you think Sony, HP or Microsoft would give you an exchange after nearly 3 months? Why would Apple be any different?
The MacBook Pro you purchased is a great computer and will last for a long time. Don't get distracted by new shiny objects.

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Is there a security surveillance system that works with a MacBook Pro or iPod touch?

Is there a security surveillance system that works with a MacBook Pro or iPod Touch?

Problem is most vehicles can't supply enough power to charge a MacBook Pro battery, not without placing a generator in the engine compartment someplace like police cars and campers have.
Apple provides the MagSafe Airline Adapter but it's designed for 15V, not the 12V of vehicles, then it's only to keep the battery from discharging on airplanes, it won't charge it.
http://store.apple.com/us/product/MB441Z/A?fnode=MTY1NDEwMQ&mco=MTA4NDE2Mjc
"It's designed for 15V DC that you find on airplanes. If you are the DIY type, you can make your own 15V DC automotive socket by using an automotive universal laptop supply to step up the car's 12V to 15V"
I found this online:
http://www.365laptop.us/product_info.php?language=en&currency=USD&products_id=10 64
Notice the device says:
"Input: 11-14V DC 8Amp MAX " - Cars are 12V DC.
Output: -DC 15V.... the same as the Airline Adapter
Looks like one needs to cut and splice the two parts/wires one needs together.
This 12V to 15V conversion is a lot better/streamlined than trying to upconvert 12V DC to a whopping 120 AC and then your Mac's power brick is downconverting 120AC to what it needs in DC to try to charge the battery which the vehicle can't supply the wattage for anyway.
Apple has a patent on the MagSafe adapter, they don't provide a 12V to 15V converter + MagSafe adaptor for the car. It would be nice if they did though.

No problem with this with my MacBook Pro or ipod Touch. My iphone keeps displaying incorrect password. All software is up to date.

I am unable to sign-in to my iphone4 to make purchases or update apps. There is no problem with my MacBook Pro or ipod Touch when logging in to iTunes or Apple.com. My iphone keeps displaying incorrect password. All software is up to date. This very strange. Any suggestions how to resolve this problem as it is quite frustrating.

Sig,
Thanks for the advice. I finally tried a solution after doing nothing. LoL. What I did do was change the channel the router was on from 9 to 7. I think I've done something like this in the past when I had slow internet and that worked out well too. I thought that would help and so far so good. Not an interruption so far but we shall see. To the guy or girl who expressed that they had the same problem as me I would try changing the channel of your router like I did. I will monitor the situation and see if it totally solved my problem or not and keep this thread updated. Thanks people

I bought a macbook pro with Mountain Lion installed. Can I install a copy of mountain lion on my other mac for free?

I bought a Macbook pro with Mountain Lion. Can I install Mountain Lion on my other mac for free? How do I do that? Thanks!

On the bright side, it's only $20.
And I would certainly like to have the ownership (and even a copy of the installer on my archive drive), "just in case."
Here are some questions -- which I cannot test because it's not my situation:
Has anyone acquired a pre-owned Mac with Mountain Lion installed but which shipped with an earlier OS version? For those in that circumstance:
Have you been able to apply Mountain Lion update(s)?
How about reinstall ML with Recovery HD?
After either updating or reinstalling, does ML appear in Purchases in App Store?
Just curious.

I lost my Hard disk and had to replace it, how can I get another copy of lion OS, P.S. I bought my macbook pro with preinstalled Lion OS

I lost my Hard disk and had to replace it with a new one, how can I get another copy of lion OS, as the guy at the serive center installed 10.6 for me.
P.S. I bought my macbook pro with preinstalled Lion OS

If you have a way to wipe 10.6.8 off, you can then reboot your machine (with no OS) and since your system came preinstalled with Lion, Internet Recovery should occur which will boot to Apple's servers into a Recovery HD for you to redownload and install Lion.
To be safe I would first make a clone of the current installation using Carbon Copy Cloner or SuperDuper!. This way you have a way to recover.

When I left my former employer, Pollinate Agency, I bought a MacBook Pro with Acrobat Pro (version 9 or possibly 9.5) installed from the company. I recently had a serious computer crash, and needed to get all contents erased. The support provider didn't h

When I left my former employer, Pollinate Agency, I bought a MacBook Pro with Acrobat Pro (version 9 or possibly 9.5) installed from the company. I recently had a serious computer crash, and needed to get all contents erased. The support provider didn't have my product key, so could not reinstall Acrobat Pro for me. Since then, I have gotten the product key sent to me from my former employer, [ REMOVED ] So I need help in re-downloading, installing and activating the Acrobat Pro software on this computer.

Please remove the S/N immediately (I can't or would). Never post them online. As for download you can go to http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html on the right panel to get 9 pro. I am not sure there is a MAC version there, but that is the first place to go. If it is the proper version, then please back it up to CD and/or portable HD, not the system HD.

HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller).

MacBook Pro with OSX 10.8.5 and new Skype Installation

I have a MacBook Pro with OSX 10.8.5 and would like to install SKYPE now that I have a new granddaughter on the way. I have read all sorts of horror stories about Skype crashing the system with this operating system, etc. I have NOT installed Maverick,but regularly keep all updates installed and up to date. Does anyone know if the problems presented by this OS and Skype have been resolved yet? If I do choose to install Skype (I assume following instructions on the Skype site) is there anything I should watch for or be wary of? I also have a new iPad and hope to use SKYPE on it when travelling.

Goodmorning, Hands4
I have tried to install SKYPE on my MacBook Pro, by going to Skype and Download for Macs. It downloads OK into the Downloads folder and I can drag it into my applications folder as per instructions from the Skype site. HOWEVER, when I double click to open it and to sign in, I get a message " Skype cannot be opened because it is from an unidentified developerYour security preferences allow installation of only apps from the Mac App Store and identified developers." When I push the help button, I see that one has an option to override the security and allow installation. I am nervous to do that as I don't want any viruses, etc. I have tried to go to the MacApp Store, but can only find apps for iPad and iPhone. Can't seem to see any for my laptop.
Thanks again for your assistance.

Internet problems on my macbook pro and ipod touch with camera.

Hi,
For the last week or so I have been experiencing internet problems with my macbook and iPod touch with camera. I'll be online and clicking different news articles and suddenly the address bar will start to open a link but will not complete it. So what I do is go up to the signal bar and click turn off airport then turn it back on and that will temporarily solve the problem. Same solution on my iPod, I turn off the wifi and turn it back on. It is very frustrating for both devices. I will include as much info as possible. I have a NetGear RangeMax wireless router model WPN824v3. I was wondering if changing the wireless settings on that would solve my problem. I have the channel on 9. Mode on b and g. Security option on WPA-PSK [TKIP] with password. I would be happy for any help with this issue. Also I hope I'm following correct posting protocol. I haven't been on this forum in a while.

Sig,
Thanks for the advice. I finally tried a solution after doing nothing. LoL. What I did do was change the channel the router was on from 9 to 7. I think I've done something like this in the past when I had slow internet and that worked out well too. I thought that would help and so far so good. Not an interruption so far but we shall see. To the guy or girl who expressed that they had the same problem as me I would try changing the channel of your router like I did. I will monitor the situation and see if it totally solved my problem or not and keep this thread updated. Thanks people

Macbook Pro and iPod Touch 1g

Hello there Apple,
I am quite satisfied with how the Macbook Pro works and it's compatibility with other Apple products, but recently I have been having some problems regarding my iPod touch. Now I know that this seems to be a problem, that should be posted in the dedicated iPod touch forum, but in my opinion this problem seems to lie with the Macbook Pro, I will explain this later on.
It all started when my iPod touch did not show up in my iTunes source list. I have had no recent problems of this sort and I can assure you that my iPod has not suffered any recent hardware damage. Now I started looking for solutions in the internet and stumbled on the fact, that this seems to be a normal problem. I went through all the steps showed on the Apple site: I updated my latest firmware, newest version of iTunes, I changed the cable and USB ports, but nothing seemed to work. So as a last resort, I decided to put my iPod into restore mode. At this point I would like to add, that my iPod was working fine, my music was playing and all my apps still worked, it just did not show up in iTunes. So now my iPod was in restore mode (which of course you can't exit). I plugged it in and it showed up in iTunes, (this is when I started to celebrate), HOWEVER an error occurred, which said that my iPod could not be restored (Error 1611). I of course looked this up in the internet again and found that many other people had this problem as well and yet there seemed to be no solution to this problem, besides sending it to Apple, paying the mail fee, only to have it sent back and still having the same problem.
Naturally I thought I'll just plug it into my PC and see what happens. As it turns out, I was able to restore my iPod on the PC and even put music on it. Now I took the iPod, plugged it back into my Macbook and what happens? It does not show up in iTunes. It seems to me that there is a better compatibility of my iPod touch with a PC, than with a MacIntosh.
Is there any solution to my problem?
Also, I would like to add that I find it very inconvenient, that there is no large cross-platform harddrive as this causes me a lot of problems.
Another thing that keeps happening with my Macbook is that it keeps disconnecting from my Home network, yet all other devices have no problem with this.
Apple, can you please help me with my problems?

I took the MacBook Pro into my Apple Store, and the Genius at the Genius Bar was totally at a loss to figure out why this was happening. I believe he tried booting off of a hard drive into Tiger, using an external drive with a Y-cable, using a powered hard drive (which was recognized), formatting my hard drive with another computer and attempting to mount it again on my computer, nothing worked!
So, he asked me to boot into Windows, and I showed him the exclamation mark in the Device Manager. I got an answer to my question that I posed above: Mac does not alter the hardware to the point that another Operating System is affected. So, with this one fact, he had the computer listed for repair, and now I am without the computer for about a week while they order the part, start the repair, then call me to pick it up.
So, the morale of the story is: do not use cheap hubs (that are not UL-listed), and BUY APPLECARE! The cost of a new logic board is about $1099.95, so AppleCare has paid for itself!
Basically, if you are having my problem, just get over yourself, and go to the Genius Bar. I kept telling myself, "if I keep researching it on Google, hopefully there will be an easy fix..." But there is not, just go and save yourself the agony. I'll check back when I get the Mac fixed.

Unable to fully sync with iPod Touch 1G and the (new/lat)est iTunes versions in a very old Windows XP Pro SP3 machine?

Hi.
I keep getting this "The iPod '...' cannot be synced. The disk is locked and cannot be written to." error when I try to sync my 11 GB of music from my very old, updated Windows XP Pro SP3 machine to an old iPod Touch 1G (iOS v3.1.3). It has a brand new (lat/new)est iTunes installations too. I tried rebooting the the machine, disconnecting USB cables, etc. None of them helped. I did not have this problem in the end of 2013.
"Attempting to copy to the disk '...' failed. The device timed out."
"The iPod '...' cannot be synched. An internal device error occurred."
Sometimes Windows XP Pro SP3 thinks my USB connection is not fast? Huh?
No problems when I synched almost 8 GB of music to an iPod Nano 6G from the same machine and USB connector and port. Same collection, and random songs.
I tried again on a borrowed old 15" MacBook Pro (mid-2008) with Mac OS X 10.5.8 and iTunes v10.6.3. Synced from its local HDD to it without any problems.
So, I had an idea. I retried with iTunes v11.1.3.8, that I used end of 2013, in the same Windows XP Pro SP3 machine from scratch. It worked like the end of last year! No errors! Wow! :O
OK, so what changed in iTunes after its v11.1.3.8 to cause this problem?
Thank you in advance.

b noir wrote:
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
I only see mdnsDSP from Apple in my WinSock Provider tabs in AutoRuns v11.70. I do remember I had a low memory error during a very long synchronization, but that only happened once. I doubt that is related to creating a new account especially after I rebooted my very old Windows XP Pro. SP3 machine.

Importing Library from iMac to MacBook Pro via iPod Touch

Can this be done, easily? If not, what is the easiest way for me to transfer my entire library from an iMac that I shared with my wife to my new MacBook Pro. Not sure if it matters but my old Library was named R. S. Clark and my new one is Randy Clark. Also, I have one movie download on my new computer but nothing else.
Any help or advise would be greatly appreciated as I navigated through Apple's support page most of the day today unsuccessfully.
Thanks in advance!

Don't need to use the iPod touch.
See this -> http://support.apple.com/kb/HT3819

Moving music from MacBook Pro to iPod Touch

I can't get my music from my MacBook Pro OS X 10.8.2, iTunes 11.0.1, to my iPod Touch 5.1.1.
Any suggestions? Thank you

No the SD card it doesn't mount, but you should be able to transfer music the SD card. You have to use the Bluetooth menu functions on yoru mac. There is a better forum to ask: http://discussions.apple.com/category.jspa?categoryID=145

How to transfer videos from MacBook Pro to Ipod Touch?

When I plug in my Ipod Touch it only opens up itunes and iphoto. I have no option of copying videos onto my ipod.
It does not come up as an icon on my desktop either.
Can someone help me solve this problem?
Thanks

Ona Mac, the iPod does not appear on the desktop or in Finder.
You import videos into iPhoto the same was as you import photos in iPhoto. Videos just appear along with photos in iPhoto.
iOS: Importing personal photos and videos from iOS devices to your computer

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iTunes- How to move the library to an EHD
After you move the library you need to open iTunes by first depressing the OPTION key then launching iTunes. You will be given a choice of which library to use. This can then be made a permanent change, if you wish, in the Advanced section of iTunes preferences.

Bought a MACBOOK Pro with Ipod Touch in August...Before New Release...!!!

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