Bought a movie and it has a caption line on the screen i can't get rid of

how to get rid of the caption line on screen

That ususally means that there is too much text for the text box. Sometimes it's an invisible Return character that extends the text beyond the box. Foillow Larry's directions to see where the text overflows.
OT

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HT3702 if i have brought something on a game and it has not come up on the game how can i get my money back from it

i would like to no how i can get my money back as the game i am playing has not but my game piont on there

Developer will just push you back to iTS for this...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

I tried to move my photos to MY PASSPORT and they populated all over my screen; I can't get rid of them. HELP!

I tried to move my photos to MY PASSPORT and they populated all over my screen - I can't get rid of them. HELP!

This problem sounds like a missed target and too many files: user meant to drag and drop files to the WD My Passport icon on the Desktop but dropped files on the Desktop instead. If so, there could be thousands of files on the Desktop; Finder is trying to create icons for every dropped file--and one day Finder might finish--but the Mac is essentially stuck till those files leave the Desktop.
Various solutions exist, with increasing levels of difficulty:
1. In Finder, hit Cmd-N to open a "list" display window of the Desktop, then move files from this window to a new folder--or, as others advise, Cmd-drag files to the WD My Passport (easy, but given the bogged-down system, probably not an option).
2. From the Finder menu, Go > Desktop to get to a "list" display rather than an "icon" display window, followed by drag/drop clean-up to a new folder or Cmd-drag files to the WD (again, easy, but also perhaps not possible).
3. Start in Safe Mode (http://support.apple.com/kb/HT1564) and then move the excess Desktop files to a new folder or Cmd-drag files to the WD. (Safe Mode loads only essential graphics routines, so the Finder may be more snappy even with an overloaded Desktop).
4. Boot from the installation DVD and then navigate to the overloaded Desktop to move the photo files to a new folder or Cmd-drag to the WD.
5. Use a second Mac to connect in Target Disk Mode (http://support.apple.com/kb/ph3838) to clean up the messy Desktop.
6. Use Terminal and unix commands to clean the Desktop. Try the easy ways first.

I bought an iphone 5 from the UK, after unboxing it i found a scratch on the chamfered edge, and when i shake it, i hear sound of a loose part inside it. now I am in Egypt and i'm not going back to the UK. how can i get help in Egypt to get it replaced?

I bought an iphone 5 from the UK, after unboxing it i found a scratch on the chamfered edge, and when i shake it, i hear sound of a loose part inside it. now I am in Egypt and i'm not going back to the UK. how can i get help in Egypt to get it replaced?

iPhone warranty is not international, but is valid only in
the country of original purchase. Since you bought the iPhone
in the UK, your warranty is valid anywhere in the EU but not
in Egypt. You can gry taking it to an Apple authorized reseller,
but don't be surprised if they tell you they cannot do anything.

My iphone 4 has a SIM card and lately is saying that it is not installed when it is, and it has a small light in the screen where the card goes into the slot, why is this happening?

my iphone 4 has a SIM card and lately is saying that it is not installed when it is, and it has a small light in the screen where the card goes into the slot, why is this happening?

Hi cosmoph1,
If you are having issues with your iPhone not recognizing the installed SIM, you may find the following article helpful:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Regards,
- Brenden

Ihave an iphone 5 i buyit at miami apple store and it has a little crash on the screen and i want to take my iphone to the aplle store to get the 5s what do i have to do

ihave an iphone 5 i buyit at miami apple store and it has a little crash on the screen and i want to take my iphone to the aplle store to get the 5s what do i have to do

You need to take your phone to an Apple Store in the US. You can purchase an Out of Warranty replacement if the phone is damaged. Cost is $269+ tax.
You cannot upgrade to a 5S at an Apple store; at best, you can turn in your current phone to get a gift card towards the purchase of another.
~Lyssa

My I Pad 4 has a white line across the screen with the apple logo and its frozen.

I pad 4 has a white line across the screen with the apple logo on top of it and its frozen... HELP

Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)

HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Probably too late to do anything but replace the device at this point.
Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs. Only then should the user attempt to power the device on.

My nano has a green line down the screen

My ipod nano is not even a year old and suddenly has a green line down the middle of the display.
I plugged it in to my Mac desktop and restored it using iTunes but that didn't help.

Could be the graphics card.
Run the Apple Hardware Test

My mini mac has an airplay icon on the toolbar how can i get that on my macbook pro 2010

my mini mac has an airplay icon on the toolbar how can i get that on my macbook pro 2010.so i can mirror my macbookpro like i can my mac mini.

About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay
Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs that do not support Airplay and mirroring.
Another solution is the Air Parrot.

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.

My iPhone is using my work email to sign in to the cloud, but my apple id and password are with my "personal" email address. I can't get rid of my "work" email address on my iPhone 4S

My iPhone is using my work email to sign in to the cloud, but my apple id and password are with my "personal" email address. I can't get rid of my "work" email address on my iPhone 4S

Hi Sister Kate,
If you change the Apple ID you are using on an iPhone or other iOS device, there are several places you need to change it on the device. See this article -
Apple ID: What to do after you change your Apple ID
Thanks for using Apple Support Communities.
Best,
Brett L

I don't want the 'chat' option. how can I disable it? I often get the message that I am being disconnected from chat because i've logged on from another computer. I never use chat, and it just seems to be a problem. How can I get rid of it?

I often get the message that I am being disconnected from chat because i've logged on from another computer. I never use chat, and it just seems to be a problem. How can I get rid of it?

Don't expect any wonders. If you use it heavily with multiple applications running at the same time, nobody can help you. It's physics: more usage => higher energy consumption.
Here you can find some tips to reduce the battery consumption. My tip: close applications if you don't need them right now and reduce screen brightness.

I have just upgraded and have "recents" across the top of the screen - how do I get rid of this?

I have just upgraded to version 8.0 and now have "recents" across the top of the screen - how do I get rid of this? Please..................

If you don't want recents in your App Switcher screen:
Settings => Mail, Contact, and Calendars => Scroll down to Contacts => Show in App Switcher => Turn off Recents and Favorites too if you don't want them in the App Switcher.

Bought a movie and it has a caption line on the screen i can't get rid of

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