Bought a new ipod nano and the computer won't recognize it

I just purchased a new ipod nano and have my itunes on Windows 8. I've connected it with the supplied cable to USB 2 and 3 and every time I receive a message a new ipod has been connected but it is not recognized by itunes.
How can I make this ipod work so I can set it up and start using it?

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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