Bought a Skype Number, seems it is used by another...

I just got a Skype Number. When I call the number some other company picks up the phone. How is it possible that I was able to register a number that is already in use?
I asked the company what kind of number it was, they said VOIP.
Now I payed for nothing. What can I do about this?

Hi, NetGeeks,
Please try to contact Customer Service again, but this time using a different web browser than you typically use. Here is a slightly annotated version of the instruction to file your request with Skype Customer Service, and to receive a reply via e-mail. Hope this serves as a useful road map!
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through ...:
Email, and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!) If you are a Skype Premium subscriber, you will be routed to start an instant message chat session with a customer service agent.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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My skype number is already being used by another b...

I just bought a Skype number and minutes. When I call the number, I hear a greeting for a local business here in town.
Has it been provisioned correctly?

Hi, 1800unlocks, and welcome to the Community,
Excellent question, and one which only Skype Customer Service can answer as we here in the Community do not have the tools to test and resolve such issues. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - very important! - choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent. Please see also this:
http://community.skype.com/t5/Rates-and-subscriptions/Tech-support-does-not-enter-chat-session/m-p/3...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My new Skype Number is already in use!

I have purchased a skype number, but that number is already in use. HELP!!
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hi, Skypephone1, and welcome to the Community,
Please contact Skype customer service to report this problem and to request that the number be tested. You can then request a refund for the number, and start a new Skype Number subscription.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Hello i can't registrate my iPhone c, apple tells me the the serial number is already in use with another apple id ???

Hi,
i tried to registrate my new iphone 5c, but everytime i put in the serial number in my support profile it tells me that the iphone is already registrated with another apple id.....When i started the iPhone for the first time i used the same id that tried to registrate it with. What is the problem here ?
Thanks

Olli134 wrote:
Its a brand new iPhone 5c from an official retailer
That does not answer the question. I'm going to take a guess and say that whoever you bought it from is NOT actually an authorized reseller for the iPhone. If you'd like to give us the details on exactly where you bought it, maybe you can disprove that.
In any event, the "solution" to your problem is to return the phone for a refund. Then you can buy one from a legitimate source.

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hey guys i bought a iphone 3GS unlocked from the uk to work in another country but it recognise my internet service but not my phone service.....what do i do

that's the problem i don't know as i ordered it online unlocked and just came home thinking i could use it as it's unlocked at least that's what i was told

Number I bought has been used by another person

Hi,
I have recently bought a skype number and I found out that it has been used before by another person. I get unwanted calls from people I don't know and have to explain them that this number does not belong to that person anymore. This is very annoying and I am dissatisfied.
Is there a way to know if the skype number that one chooses from the pool of "available" numbers has been used? I want a number that HAS NOT BEEN USED by another person.
Many Thanks,
/D.

Logic is the APPlication (program, app) that you are having the problem with.
Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes. It seems that Logic is attempting to find and connect to another machine on your network.
Do you have Logic installed on another computer there? That may be the source of the confilict.
You might want to post this question in the Logic Pro Community.
Be sure to indicate the version of Logic Pro that you are using. I'm sure the folks there can help you out.

Using a Skype Number on Multiple Devices

I want to get a Skype number. I currently use Skype on my desktop and laptop computers. I will add the Skype Android app to my mobile phone. When I buy the Skype number, can I use it on all 3 devices or do I need a separate number for each device? Thanks in advance.
-- Bob Lawrence
Solved!
Go to Solution.

Thanks. This is what I suspected, but needed confirmation.
An extension to this question, then, is do all devices (desktop, laptop, mobile phone) all ring simultaneously when a call is received?
I suspect that it does and I can answer on any of the devices, but I want to be sure.
I am really new to this, but in light of near future travel plans, Skype will solve numerous communications issues on several levels.
Thanks again.
-- Bob Lawrence

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The Skype number I selected is apparently still in use by a local hospital. Whenever I make outgoing calls to my friends land lines or mobile phones, their caller ID shows the local hospital name and my Skype number. Also, when people call my Skype number, they get the local hospital, not me.
I called my Skype number from my land line and spoke to the hospital and they say that my Skype number has been in use at the hospital for over 20 years.
How can I get my number changed or correct this problem?
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Hello martm81
Apologies for this mix-up. Please contact Customer Support and let them know your assigned Skype Number is an existing number, so they can cancel your subscription and remove it from the database.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
You can then also subscribe for a new Skype number

Skype Number Already In Use By Someone Else

I have just bought a Skype number and when my contacts ring it, it is answered by another company. I have just had a conversation with this company and they are a legitimate business and "my" skype number is their legitimate phone number. How can I cancel my Skype number?

Hello martm81
Apologies for this mix-up. Please contact Customer Support and let them know your assigned Skype Number is an existing number, so they can cancel your subscription and remove it from the database.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
You can then also subscribe for a new Skype number

Display skype number when using skype to go to cal...

Is it possible to display my skype number when i am using skype to go to call mobiles?

InternationalSk wrote:
Is it possible to display my skype number when i am using skype to go to call mobiles?
when you call your STG access number, you are then causing a SkypeOut call to be launched on your behalf, which is why you need credit or a calling subscription
it is possible to configure Skype so that your Skype Number is displayed on the destination phone when you make SkypeOut calls
see here for more details
http://www.skype.com/en/features/caller-identification/
Regards,
Neil

My Skype number used in a tech scam.

I don't know if this has happened to anyone else before but today I received a voicemail from a man who had received a phone call from my Skype number. Whoever was using the number had claimed to be from Microsoft and was trying to access sensitive information on his HDD.
I double checked with the guy and the scammer was indeed using my Skype number. I've already contactd support about this but wanted to know if this has happened before/warn others.
I've been getting calls from numbers I don't recognize for weeks and have never bothered to return them. I definitely will now. Probably could have found out about this sooner if I had.

Hello to both,
In view of these experiences please contact customer service and request replacement Skype Numbers.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My Skype Number is listed online and I get unwante...

Hello,
Since I first bought my Skype number a couple years ago I have been receiving calls from people looking for "VIP Cameras". It happened so frequently I Googled the name and number and found listings in several online databases that pool businesses together. I've done everything to contact those "yellow pages"-type companies for removal, and some have been compliant while others not. I tried to find the original owner of the company for VIP Cameras, but the company no longer exists, and as it turns out from customer reviews online, the camera company was a scam and ripped off numerous people. So basically, I own a phone number that is the scapegoat of a fake company that has its contact info plagued throughout the internet in shady name-sharing websites. I dealt with consistent wrong number phone calls in the dead of night while I was serving in the military overseas due to the time difference with the U.S., while I needed the number active for important calls from home.
I really didn't want to change the number because of my contacts who have me listed, but I have put up with this long enough, and I need to work with a representative to change my number. Please don't instruct me to block the numbers, as you might understand from my situation, the numbers are different every single time.

As well as the new download you will need the new serial number. You cannot use your original serial number.
(Don't expect it to work on modern versions of Windows or Mac OS though!)

My Skype Number always shown busy when call

Since I bought my skype number it is always shown busy. Can you help?

Hi, Psalamon, and welcome to the Community,
Please contact customer service to request assistance with this.
Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings. The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
Hope this makes sense!
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number subscription unwanted automatic renew...

it is inconvenient when a subcription lapses, one might beleive it cancels. not so, it will instead automatically renew without further authorization. i no longer need a skype number but wish to use the land and mobile call out feature so when i added skype credit, it was intended for calling out only and i feel i did not authorize a payment for the skype number, it just deducted my skype credit anyway. now i don't have enough money to pay for my call out script since no refunds are available.
perhaps skype can charge a correction fee and refund at least some of the unexpectedly deducted funds or cancel a script when it lapses? this would seem a friendlier approach.

I too have the same problem
Your Skype Number subscription was cancelled ----- why i didnt cancel it and i want to continue using the same number that i have had for 3 years

Listing Skype Number in local telephone directory ...

What is the process for getting a listing in the local (Ireland, in my case) telephone directory (phonebook) using my Skype Number (which is a geographic Dublin number, where I reside). The publishers of the directory (which is available online and distributed throughout the area in paper form) indicate that only service providers can update the telephone directory. I know that other PSTN and VOIP service providers add/update phonebook listings for their users. What about Skype?
So what is the process for doing this with Skype Numbers? It is important to us that we can be listed in the telephone directory with our Skype Number.
Thanks for your help.

Hi Aimi,
   thanks for your response. However, I see that as a failure in Skype's duty as a service provider. I bought the Skype Number recently with the intention of holding on to it for the long term so that I could use it for my business, print it on brochures, letterheads and business cards etc. It is important that I be able to have it listed in the business pages of my local area telephone directory and in the online telephone directory. Surely you can see that as a reasonable expectation. Only service providers can update this directory. Otherwise I would do it myself. The publishers won't deal with individuals or individual busineses - only telephone service providers, so I need your help with this.
   I'm sure that other service providers have some churn in their number assignments too, but they don't use that as an excuse for not giving their customers a telephone directory listing. Skype needs to step up to the mark here and fulfill its responsibilities as a service provider and issuer of geographic telephone numbers.
   Are you saying that the only way I can do this is to transfer the number to another telephone service/VOIP provider and have them list it for me? In other words that having a Skype Number and a telephone directory listing with that number is not possible if Skype is the service provider?
Thanks for your help.
   [All business owners thinking of using Skype Numbers, please watch out for the reply. This could influence your decision to use Skype or some other VOIP/SIP service provider.]

Bought a Skype Number, seems it is used by another...

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