Bought a song from iTunes, now can't use Complete My Album
I purchased "Foreplay/Long Time" from Boston's first album. Now I'm interested in purchase the full album, but in Complete My Album it doesn't appear. What gives?
Unfortunately, this form does not have a category for my problem.
Indeed. : - (
As you can see, this Apple Support page refers to that form for more information about the Complete My Album feature.
You might want to try selecting a category/sub-category such as Purchase(s)-problem/This item is mislabelled which is somewhat related (emphasis on somewhat) and then filling out the Ask your question here section with the particular details of your concern.
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Bought songs from itunes, now they're gone.
I bought a song from itunes via my old ipod touch. I've since gotten rid of it and bought a iphone for Verizon. I went to my itunes under "purchased" and it showed all the music I've bought via the computer, but not the one song I bought directly using the ipod touch. I went into the store to download it again, hoping it would acknowledge my "rights" to the song and let me download it again.
I was sort of correct. iTunes warned me that I'd already bought this song and did I really want to buy it again?
To summarize, I paid for and downloaded the song, but now it's gone and I want to get it back without paying for it again. Can anyone help me accomplish this?Sorry, but officially Apple does not allow redownloads of purchased tracks. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose some or all of your content. The official statement of their policy can be found here, among other places.
It's possible that the track is on your computer but not being recognized in iTunes. Take a look here for some tips on how to look for it. If you can't find the track and you haven't made a backup and don't have your track on a player, you're probably out of luck and will need to repurchase the track.
If you have your track on an iPhone/iPod/etc or have it backed up, post back and someone here can help you get it restored. Otherwise you can try contacting iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting and you'll find a button to send e-mail to them) and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Regards. -
I have just bought four songs from iTunes store using my iMac. I can play the music on my iMac and throughout my Apple TV. However after several restarts and double checks I can't get the four tunes to sync with either my iPhone or my iPad. All the software is up to date.
do you use the same Apple ID on your iMac, your iPhone and iPad? This is a requirement.
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I bought a song from Itunes yesterday and it will only play through about a third of the song before it skips. I tried to fast forward it past the part where it usually skips however the song doesn't play it just now stops when I fast forward it. How do I fix it?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I just bought a song from iTunes on my iPhone and accidentally stopped the download before it finished. How do I continue the download?
It shows it in my music but is a light shaded grey. So I may not access the song. I tried repurchesing the song but iTunes won't let me.I had the same problem and solved it for myself, and I have a iphone 4s. I went to my songs and deleted the light grey songs then went to the itunes store, and selected more, then selected purchased. I scrolled down to the songs that were a light grey in my music, and pushed the download button ( icloud symbol with arrow on it) ,now my songs are successfully downloaded and ready to listen to any time!
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I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. When I tried to sync my ipod to my PC to see if the computer was the problem, my recently purchased songs still didn't show up. Any ideas as to what to do? Thanks!
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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I bought my song from iTunes and it wont download to my iPhone.
I bought my song from iTunes and it wont download to my iPhone.
What have you tried?
What happened?
Error message?
What did it say? -
Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?
I already looked through this: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
However my itunes does not display the 'library' icon. Some help would be greately appreciated!
Cheers!
AndyHello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it -
i bought 3 songs from itunes and when i upgrade my iphone all songs disappeared. how do i get them back?
Sync it the same way you got it on the device to begin with.
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I recently purchased and downloaded a song from iTunes. The download was completed but the song cuts off half way through. How can I download the entire song again?
All you need to do is go to the iTunes store, and then go to purchased in the right side of iTunes store. It is under the quick links. Then you will be able to download the past purchases there.
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i bought an iphone5 from saudi arabia,can i use it in india?is there any requirements i have to take?many one are saying i need to unlock it,please any one help me,i did'nt activate my phone yet.
If the phone is unlocked then you can use it in India.
If your phone is locked, then the only way to get the phone unlocked is to contact your phone company/carrier. The person that sold you the phone in Saudi should have told you whether it was locked or unlocked. Contact them to check and then contact the carrier to have it unlocked if it is locked.
Other than that there is not a lot that you can do - perhaps it was unwise to purchase a phone in Saudi - it won't have Facetime on it if you got it there. -
Downloaded song from iTunes, now iTunes can't find it!
I just downloaded a song from iTunes. It was hanging on the download so I cancelled, then went to Store >> Check for Available Downloads. Song finished downloading and processing, and it displays under Purchased songs in iTunes.
Here's the catch...now that pesky exclamation mark is displaying next to it, saying it can't find the file and would I like to look for it. I've never had this happen with a song purchased on iTunes before.
Thoughts? I looked through my iTunes Music Library folders and didn't see anything there for the artist.
I'm running iTunes 10.
Thanks.Wound up just buying the song again.
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I dont always get my songs from itunes, how can i get the album art?
When I download a song on a place other than iTunes, the album art doesn't show. How can I get it to?
If you don't buy your music from itunes you can go to amazon.com and simply copy the artwork from their and paste it into itunes. Select the appropriate album or track within your itunes, right click and then select 'get info'then paste it into the artwork box on the right hand side!
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I have an IPhone 4 and downloaded 12 songs from the Itunes store on my phone. I want to burn a CD but when I go into my ITunes on my desktop which is Windows XP there are only 7 listed not the 12 I bought. Can anyone help me find the others?????
Connect iPhone, then go to iTunes > File > Transfer purchases...
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I accidentally dleted all my documents and emptyed the trash can. I can play my music on my iphone but not through my mac because it says it cant locate the file/original and my photos are on my computer but when i double click to open them they come up with an ! however some of the photos are on my iphone but just the ones i took using the camera function. Can i get this stuff back or it lost forever.....
At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs.
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