Bought a tablet on device installment plan, can no longer bill equipment to account

I recently purchased an iPad mini and bought it on the device installment plan. Then found out that I can no longer bill equipment purchases to my account. I have a spotless payment history. I was planning on buying the iPhone 5 this week and billing it to the account so I could pay for it in January on the December bill (which would be due Jan 17 as my billing cycle closes on the 22nd). I billed an OtterBox (which I got for my iPhone 5, which I am keeping) and I billed an upgraded MiFi device (which I cancelled the online order and VZW put in a ticket to FedEx to have the shipment intercepted and returned to VZW). According to the tracking, VZW received the shipment on Nov 23rd) but VZW says that it has not been scanned in yet as of Nov 27th. I am trying to dispute the charge but have been told that it would be credited when it is scanned in. I don't know what barcode is scanned but FedEX assigned a new tracking number to return the shipment and VZW says that is unusual so I am hoping that they are not relying on the tracking barcode.
I am wondering if the device installment plan disqualifies a customer for billing equipment purchases to the account.

Iowacowboy, thanks for posting. An account cannot exceed $1000 combined bill to account and Device Installment Plan balance. (Bill to account maximum is $400 per account, per month for consumer lines). I hope this helps.^SP

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Bought a tablet on device installment plan, can no longer bill equipment to account

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