Bought a used mac book pro it wont take my apple id or take my setting as am setting it up as a new user

can anyone help it

bianca1981,
which model MacBook Pro is it, and which version of OS X is installed on it?

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I just bought this use mac book pro, and automatically when i try to go on the apple store to upgrade, its an other ID

its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
help help
ty

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It is not safe to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

Why are the files I migrated over from a backup hard drive locked and inaccessible on my new used Mac Book pro? I used the migration assistant. Running Snow Leopard on a core duo.

My laptop got pinched and I bought a used Mac Book Pro, put a larger hard drive in it and performed a clean install of Snow Leopard on the new drive, after which I used the Migration Assistant to bring over my applications, settings, documents, etc., from my backup hard drive. This hard drivekis not a Ti e Machine drive, it's one I use to clone my computer to regularly with Carbon Copy Cloner. When the migration was complete all my documents, the desktop,and other folders are locked and won't allow me to access them. What to do? Thanks for the help.

Graham Giles wrote:
Have you seen this type of problem before? I think it could be a serious issue for anyone in a similar position.
No; but then, I've not had occasion to use TDM. I've been using firerwire drives for over 10 years, both FW400 and FW800, with no issues except a bit of instability using a B&W G3 machine.
TDM should be safe. Using cautious, manual copying of files from the Target machine to the Host machine should not result in unexpected loss of files or damage to the Target drive's directories. It should behave exactly the same as if it were an external (to the Host) firewire drive.
• I don't suppose there is anything I can do to 'put back' lost items from a separate Time Machine drive which has an up to date backup on it.
There is probably a way to do that - seems to me that's one of the reasons for a Time Machine volume.
On the other hand, if the Time Machine volume is rigidly linked to the now-absent OS on the original drive, there may be no way to effectively access the files in the TM archive.
I know that using a cloned drive would work well in this instance.
I have no experience with Time Machine, so perhaps someone who has will chime in with suggestions.
With the machine in TDM with the other machine, have you tried running Disk Utility to see if you can effect repairs to the drive?

Purchased used Mac Book pro

Just bought a used Mac Book pro and the hard drive has been wiped. Tried to recover over internet but Apple ID not associated with OS X purchase. I purchased OS X Mountain Lion and received proof of purchase. Tried restore again and still fails. I do not have a computer with OS X installed. I have an ipad and iPhone. How do I associate my recent OS X purchase to my Apple ID so I can restore the Mac book pro?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Help! I have a Used Mac Book Pro need help with apps update

My ex bought me a mac book pro and purchased all of the apps and uploaded the apps under is apple id. I just recently update the new software now i can't get access to iPhoto, and other apps because its asking me for my password but his apple id coming up is there any way i re install these apps under my apple id. Please help I can used iPhoto.

You cannot use or upgrade anything that is registered with his Apple ID. You must re-purchase it all using your Apple ID and your iTunes account. This includes the operating system as well. Essentially, you erase the drive and start from scratch. Here's how to get started:
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. You can decide which apps you want to purchase (or download free) from the App Store where you will set up your own account and your own Apple ID if you don't have one.

I to use iphoto library manager to save corrupted iphoto and each time it saves some and the first time it brings up iphoto, iphone goes into "not responding" mode. Using mac book pro, iphoto 9.5.1, and maverick 10.9.2.

I've had issues with my iPhoto "not responding" and as a result I am attempting to save my photos to an external hard drive using iPhoto library Manager but each time I start the program it saves some, and then when it starts iPhoto, iPhoto then goes into not responding mode. Using mac book pro, iphoto 9.5.1, and maverick 10.9.2. I have completed all of the photo library first aid steps several times, but it makes no difference, iphoto eventually goes to "not responding." Initial issues started with Time Machine back ups stopping because of iphoto. Thanks......

Do you have a back up?
If you're just trying to recover the photos you can do that much more simply:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a Folder called 'Originals' or 'Masters'. (varies according to the version of iPhoto)
Your photos are inside - these are the originals as imported from your camera.

In apps purchases using Mac Book Pro

How to make in apps purchase using Mac Book Pro? I have been trying to purhase in apps but the link on the side do no lead me to any option for puchasing?
How to do I go about it?
Thank you

Open the App Store application - either from the Apple menu or in your Applications folder.
If you want to purchase apps other than those from the App Store, you'll just have to Google for the website.
Good luck,
Clinton

Can i use mac book pro charger to mac book

can i use mac book pro charger to mac book?
my battery suddenly died and it was'nt working.

Yes you can use an 85W adapter with a MacBook that requires a 60W adapter. Not an issue.

I bought a used Mac Book from the widow of a neighbor who had died. We don't know the password. How can we get in to set up wireless printing??

I bought a used Mac Book from the widow of a neighbor who had died. I am trying to set up wireless printing for a new HP printer and it asks for the Administrators password. Is there any way to break through this and create a new password?

Is the Macbook running? If yes, go to Apple Menu About This Mac to find out the version of Mac OS X you are running.
If the computer is not working, do you know the model, or the version of the operating system on the MB?
You can track down some information with the serial number. Here's how to find the serial number:http://support.apple.com/kb/ht1366
With the serial number you can identify the model on this site:
http://www.powerbookmedic.com/identify-mac-serial.php
When we know the model it will be much easier to answer your questions.

Good Evening, I bought a Mac Book Pro in Miami and with Apple Care that was recorded in the Apple Store - Lincoln Road. Now I can not get access to Apple Care here in Brazil. Someone tell me what happens? Please help me solve this problem.

Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.

Call Apple Care

I am using mac book pro and I cannot see the video of my chatmate using skype or fb.please help

i am using mac book pro and I cannot see the video of my chatmate using skype or fb.please help

Is your version of Skype known to work with your operating system version?

Photo Elements 12 editor shuts down when I select enhance Photomerge Panorama I am using Mac Book Pro with Yosemite operating system.

Photo Elements 12 editor shuts down when I select enhance>Photomerge>Panorama. I am using Mac Book Pro with Yosemite operating system. Otherwise, the program preforms properly. Any suggestions?

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Hello am using mac book pro ,recently i updated my computer to OS X MAVERICKS ,where my launch pad in my dock is slow,when i move the track pad to next page in launch pad ,it is very slow ,it takes two to three swipes ,please help me

hello am using mac book pro ,recently i updated my computer to OS X MAVERICKS ,where my launch pad in my dock is slow,when i move the track pad to next page in launch pad ,it is very slow ,it takes two to three swipes ,please help me

Hey rajafromind!
I have an article here that can help you troubleshoot this issue:
OS X Mavericks: If graphics-intensive tasks slow down your Mac
http://support.apple.com/kb/PH13952
The following article may also have some helpful information for you:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I am using Mac book pro non retina display with Yosemite and it is taking time to on the Mac . Please suggest me

hi,
i am using Mac book pro with non retina display with latest software yosemitte. When I on the Mac it is taking much time to on the mac / to get main screen. Please suggest us if any option to make it fast

There are several things that could make the computer run slower than expected
or slower than previously experienced from time to time; if a new system was
installed into a computer with slowness and other issues, that may compound the
problem since an upgrade to an OS X is not necessarily a remedy for old trouble.
If the issue may be a performance concern, there are cause and effect reasons
behind computer functionality. And if the computer was super quick, then after
an upgrade to a newer OS X, super slow, there could be several things going on.
The software previously working in the computer may not be correct for a newest
operating system; or the computer hard disk drive may be getting too full of content
that has no relation to the function of the device. Not enough unused storage space
or capacity can contribute to an overall slowness. And this also would relate to the
computer's use of resources. More installed chip RAM can help a computer run
better, and if you have extensive saved content in the computer you made, get an
externally enclosed hard drive and see about how to go & move that accumulation
off the computer's limited space so it could run better.
•Mac Performance Guide - thesafemac:
http://www.thesafemac.com/mpg/
•Tech Guides - in addition to the above - from thesafemac:
http://www.thesafemac.com/tech-guides/
There may also be adware or other kinds of malware inadvertently installed in your
computer; so that is something else to consider, find & remove. Note info in guides.
You could use the Activity Monitor in the Utilities folder (see Go in Finder menu) to
see if there are applications or processes running extensively that could point to
some waste of system resources. If there is something actually using anything at all
out of the ordinary. These kinds of things are hard to judge - if you aren't familiar.
So, anyway, hopefully you can get some ideas from the above site pages to help.
Good luck & happy computing!

If a photo is returned to me in a reply does it use additional storage? I am using Mac Book Pro w snow leopard 10.6.8 and an iPhone 4s iOs 5. Yes, eventually I'll free up time to update these. Thanks.

If a photo is returned to me in a reply does it use additional storage? I am using Mac Book Pro w snow leopard 10.6.8 and an iPhone 4s iOs 5. Yes, eventually I'll free up time to update these. Thanks.

Uh uh, I see!
Also it seems I can use my time machine backup:
http://en.wikipedia.org/wiki/Migration_Assistant_(Apple)
together with Migration Assistant. This would work. Thanks
Now I need to figure out the Windows part. I need a full backup of Windows as well, with all the programs. In particular I need to be sure I can maintain the graphic card drivers.
You don't want to know how long took for me to find out how the **** I could update my graphic card drivers in Windows on my Macbook pro. Unfortunately there was a lot of misleading propaganda from Apple about bootcamp, saying that the new intel processor would have worked fine with Windows. Sad that everything was a lie. When installing Windows with bootcamp the graphic card program was unable to find and install the graphic card drivers update . Took me 2 weeks reading through thousands of angry posts of disappointed costumers to find out how to do that. I do not want to reapeat this dreadful experience.
After one year and a half with my Macbook pro I have a system I am TERRIFIED to touch. It is very very fragile, and any little change can destroy everything. It barely works. that's why I am so scared to re-install the OS

Bought a used mac book pro it wont take my apple id or take my setting as am setting it up as a new user

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