Bought a used macbook pro and trying to do a new reset
I keep getting this response :
this item is temporarily unavailable try again later
If you want to reset your macbook pro to its factory new, out of the box configuration there are a couple different ways to do that depending on exactly which MBP you have. Look under the Apple menu in Finder and select About this Mac. If your MBP shipped with Lion or later it can be restored using Internet Recovery OS X: About OS X Recovery - Apple Support Some earlier models can upgrade the firmware to use Internet Recovery Computers that can be upgraded to use OS X Internet Recovery - Apple Support If your MBP isn't one that can then you would have to restore from the original set of gray install discs which the seller should have provided.
Similar Messages
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I bought a used MacBook Pro and didn't come with an install disc.
I recently purchased a used MacBook Pro, it is the 2006 15.4inch, with 1.83GHz Intel core duo processor. It didn't come with RAM, a charger or the instal disc and the battery was dead. I installed RAM, bought a battery and charger and it booted up no problem, but I can't get past the login because I don't know the previous owners password. How do I get passed this point so? What OSX do I buy?
In the mean time try this: Run Mac Setup Assistant -
Restart the machine with the Command and S keys held down, and type the following commands into the prompt in order:
mount -uw /
mv /var/db/netinfo/local.nidb /var/db/netinfo/local.nidb.old
mv /var/db/.AppleSetupDone /var/db/.AppleSetupDone.old
usr/libexec/create_nidb
shutdown -h now
The Setup Assistant will reappear the next time your computer is turned on. Be sure to enter the commands properly. You will be able to setup your user name password, etc. You can then delete the previous owners User. -
My daughter just purchased a macbook pro and it was wiped clean. It says we need to purchase Lion. How do we do that? We can't find it in the app store
It has a question mark inside the quick time logo everytime I click on it
If you mean you are trying to play a file and the QT icon with a quesion mark appears in the display area, then this means the play has reached a programming disjunction and doesn know what to do—i.e., the player recognizes the content but something is preventing proper playback is telling the user it has a question as to how the content is to be played. In such cases you normally have to determine what content, what file container, and which player version is involved before you can decide how to best fix the problem. -
I've bought an used macbook pro and want to change the ownership!
Basically i've purchased on ebay a pre-owned macbook pro that hasn't come with the original OS discs and I don't know how to change the ownership!
I've only have the ebay articule of the auction that I won and my credit card resume where I paid for the item that proofs my ownership on the macbook but nothing else!!
I just want to state somehow legally that this macbook is now mine in case i need apple care assistance or anything else (legal matters).
thanks on advance to the whole community!pre-owned macbook pro that hasn't come with the original OS discs
Which OS was originally pre-installed? You need this information, in order to receive the proper instructions on how to wipe it clean.
Macs that came with the OS'es 10.6.8 & earlier are not suppose to be sold w/o the DVDs that originally came w/them per Apple's license agreement. If this is the case w/you, then you purchased a glorified door stop. The system DVDs have troubleshooting tools on them and they are machine specific.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s. -
Title Basically sums it up.. is there anyway I can get those apps without having to pay for them..?
You and the original owner need to contact Apple Care and have the MBP released from his Apple ID. Then you can use OS X Recovery to erase the MBP, install the original version of the shipping OS X updated to the most recent version available and install new versions of the iLife apps that you can then accept into your Apple ID used with the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718 -
I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?
Also I cant make a right click on the pad. Is that normal?Your first going to have to remove all your personal data off the machine to a external storage drive, do not use TimeMachine when it asks as this will copy the entire drive and is unnecessary at this time (also takes too long).
You need to drag and drop copy your personal data folders (Music, Pictures, Movies etc) to a external storage drive, once done, unmount and disconnect this drive.
Most commonly used backup methods
Next your going to follow the Zero Erase and install method for your OS X version, either 10.6 or 10.7, here
How to reinstall just OS X or erase/install OS X
10.7 requires your AppleID and password to install, so make sure to have that ready.
Once you reboot your into the real setup of OS X, which will require your name etc, so it's now your machine.
Install your programs, iLife package is only free for the owner of the machine.
If you have the 10.6 machine specific disks, then it's on there.
If your using 10.7, then you'll have to purchase it from the App Store.
Last, return your files from the storage drive, consider setting up a TimeMachine or clone on the external drive. -
I bought a barely used MacBook Pro and I have an old MacBook...
I bought a barely used MacBook pro and I have an old MacBook. Is there a way to make the MacBook Pro as a new out of the box computer, so I can send all my data to the "new" computer?
The Migration Assistant doesn't erase anything - it migrates or transfers data from one Mac to another, but it is a good idea to update your Mac's backup you will be migrating or transferring the data to before doing so to be on the safe side.
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I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
I have just owned a macbook pro and trying to learn things since i have all along used windows laptop. My first question is : when there are two files i am working together, one above the other on screen, how you switch over between the two with key ?
Hi...
Mac OS X keyboard shortcuts
Control-F4
Move focus to the active (or next) window
Shift-Control-F4
Move focus to the previously active window
By the way... since you are new to Mac, click a clear space on your Desktop. You should see "Finder" top left corner of the screen in the menu bar.
Click Help then click Help Center
As an example type in keyboard shortcuts
You can use the Help menu for almost any application on your Mac.
Apple - Find Out How - Mac Basics
For held switching from PC to Mac > Apple - Support - Switch 101 -
I bought a used macbook pro no OS HELP
I bought a used macbook pro no OS HELPthat had mavericks on it. The owner wiped it as he should but it will not let me load it back because my apple id has never ordered it. What to do.
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
I have a MacBook Pro and tried to download and open the torbundle package.
I have a MacBook Pro and tried to download and open the torbundle package. I get a message that reads "A copy of firefox is already running. Only one copy of firefox can be open at a time."
1. I do not seem to have firefox anywhere of my computer. Ive been using safari and as far as my computers library is concerned there is no firefox.
2. I have tried shutting down and restarting.
3. I tried making a new user account.
I believe the torbundle package is trying to open itself twice. Has anyone had this problem when trying to use tor on OS X?
This is getting very frustrating! Help please!If you open Activity Monitor do you see a FireFox running? If so delete it.
Have you tried deleting and redownloading/installing?
Next:
How can I get support?
Your best bet is to first try the following:
Read through this FAQ.
Read through the documentation.
Read through the tor-talk archives and see if your question is already answered.
Join our irc channel and state the issue and wait for help.
Send an email to [email protected]
If all else fails, try contacting us directly.
If you find your answer, please stick around on the IRC channel or the mailing list to help others who were once in your position.
From:
https://www.torproject.org/docs/faq.html.en -
So, I bought a used MacBook Pro (April 2010) today and I plan on restoring it to factory settings. I saw on a video of a factory restore that it will prompt for an apple id of the original purchaser. Now, I did find a buried thread on the subject and the answer was that I will need to purchase OSX. Not sure if this is true or there are more details than that. If this answer is correct, would the computer automatically recognize that my apple id has a purchased copy? Also, on another video I saw that discs such as the OSX and iLife are required. So in a nutshell I have no idea on how to go about this factory restore deal. This will be my first mac purchase so bear with me. If I havent been detailed enough let me know, ill try to explain better. Thanks!!
Do you have the original installation discs that came with the computer? If so you only need to boot from the disc, erase the hard drive, then install Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
I bought yesterday my macbook pro and I want to join the FaceTime and I just can´t... It said that is not working and try it later... but since yesterday said that .. What should I do?
Here's a previous discussions that seems to have solved a similar issue in the past:
https://discussions.apple.com/message/12209861#12209861 -
Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?
No. Only those Apps that are not installed on the new will migrate over.
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I bought a used sprint 4s and tried to put my motorola sim which is also on sprint network into phone but it doesnt work is there something i need to do to make it work or am i SOL? major problem is that my current motorola phone is issued to me from my employer but phone ***** so i want to upgrade to the ipone i purchased but it still needs to work like my company phone as they pay the bill. help me pls
A Sprint iPhone uses CDMA when in the US. The SIM is used only when not in the US.
To use it in the US, you have to have Sprint activate it, but it is unlikely they will activate in on your company's account.
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