Bought albums that never d/led but was still charged for them
i tried to buy two albums that never downloaded and when i checked my bank statement online it had charged me twice for them. i want my money back. :o(
If that does not work, and you still want to try to have your money credited to you account, contact your financial institution. However, do not wait very long. Usually you will have 60 days from the time you received yor statement to dispute a transaction purchased using your ATM/VCK. Check with your financial institution for exact dispute details and time frames. I work at a financial institution, so I encounter this daily. Try to see if iTunes will resolve this for you first.
I requested credit 2x from the iTunes store...the first time, they did not respond, and the second time, the only reason why they responded was because I sent a technical support email (I have lots of issues with iTunes) and after two emails (to tech support, they said they only handled billing. So, I responded and said I had billing issues also, and to not send me a non technical support email when they had already sent me two technical support emails. Consequently, I am disputing the charge for services paid for but never received.
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Head over to this contact form.
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Yes, assuming they are currently on the computer.
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Error 50 when downloading from itunes and cant get purchases downloaded but i am charged for them
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Temporary fix: I am having the same problem, have been for months. I get sporadic results, sometimes I can download, sometimes not. You need to delete the download from the Downloads section in iTunes, then find your Downloads folder under Users folder (a few folders deep) and delete the folder for the item that failed. Then go back to iTunes and check for new downloads, which causes the download to start over.
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Hello
I bought my wife a new MacBook Pro, in setting it up for her, I took her Time Machine external drive to migrate onto the new machine but her old MBP not only was on 10.6, it was my old machine which I was still Administrator for.
i plugged in the external drive to start the migration process after entering her name and username from the old machine which gave me the options on transferring the old data over.
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Basically I can only get the startup screen which isn’t accepting the username/password or the Restore feature which doesn’t offer any options helpful!
Please, how do I start from scratch and start over here? Or simply change the Administrator name and password so I can proceed with everything thats already on there? I wish I could even boot from another drive but no luck on anything!First, on the old machine, make your wife's account an admin one. Log into it and delete yours. Then, update the TM backup. Finally, use Internet recovery mode, ⌘⌥R, erase the HD, and restore the OS. One first boot, follow the steps outlined in Pondini's Setup New Mac guide.
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I bought movies from ITunes but decided to download later as I was still looking for another one. Now I can't find a way to download them. Anybody have the same problem? Help, please.
Hello William
Check to make sure that in iTunes Preferences that Show iTunes in the Cloud purchases is check or check in the iTunes Store under Purchased to see if it rests there. If you still cannot locate them, the report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
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See Kappy's previous discussion.
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Change your iTS password!!!!
Are these charges from Adobe or Apple?
Are these purchases from the App Store or iTunes Store?
Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
As noted these are user to user discussions. None of us here work for Apple or Adobe.
Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
MJ -
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