Bought an album, but one song will not download due to "corrupt file".

I've tried closing out of iTunes.  I've shut down my mac.  I cannot get this flippin song downloaded, but the rest of the album downloaded fine.  What do I do now?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Similar Messages

  • I bought an album and one song will not download.

    a window pops up saying file is corrupted, what can i do to fix it or get the song?

    How to report an issue with Your iTunes Store purchase
    To report an issue with a purchase, follow these steps:
    Open iTunes. If you are already signed in, skip to step 4.
    Choose Store > Sign in.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Purchase History button.
    Click the Report a Problem button at the bottom of your purchase history.
    Click the arrow next to the purchase with which you want to report an issue.
    Click the Report a Problem link next to the item with which you wish to report an issue.
    Click the Problem menu.
    Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    Write comments about the issue (optional).
    Click the Submit button
    The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.

  • TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

    I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed? 

    Your latest purchase could be corrupt...
    Try this...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • TS1389 I downloaded album but one song states not authorized and will not play and will not accept authorization when entered.

    I downloaded an album but one song will not play.  The message says not authorized.  I put in authorization info and it says this computer is authorized.
    I tried to buy it again and the same error comes up not authorized, etc and nothing works.

    It may be a corrupt / damaged download...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases  >  http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service  >  Apple  Support  iTunes Store  Contact Us

  • HT204266 I downloaded an album. One song would not download because the file was corrupted.

    I downloaded an album. One song would not download because the file was corrupted. Tried several more times, but no luck. What should I do next?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT201272 I bought an album and several songs did not download

    Bought an album and several songs did not download, yet itunes shows they did. I have searched for them but I cannot for the life of me figure out where they could have downloaded to. Tried to see if a way to re download them, but I haven't found it yet.

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I purchased an album and one song has not downloaded

    i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased

    And you've search your library for the track by its name ?
    If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Have purchased an album on i tunes but one song will not play. Tried to authorise the computer to play it but still not doing it

    Have bought new Now 35 album and one song won't play because it says it's not authorised on my computer! I have gone through the authorisation process but it still won't let me play the song. Does anyone know what I can do next? I did already download this song originally from You Tube but have since deleted it in case this is the cause of the unauthorisation.

    Delete and redownload it if doing so is free in your country.
    (86429)

  • I bought an album but one song didnt transfer

    i just bought my first album on itunes, it has 15 songs. however only 14 songs got transferred.
    will i pay only 14 and do i just need to buy the missing one again or can i retrieve the interrupted file somewhere?
    thx

    Important: I am not held responceable for any misshaps or errors that happend durring the buying, if it makes you pay I am not responceable! have fun getting the album!
    If you bought the album, its going to charge you for the whole album.
    Try this
    Step 1 open up Itunes on your Ipod, Ipad or Iphone and look for the Album you bought, Click the buy button again
    and its going to say you have already purchased this item, Would you like to download it. CLICK YES!
    And you should have it!
    If not contact Itunes/Apple support.  
    NOTE: if it made you pay for the album again. goto your email and send them the application when you bought it the first time, and say I already bought it, I want my money back! DON'T forget to add PLEASE!!!
    It also does the same on Computers!

  • I bought an album but one song isn't working

    I bought and album on itunes and one of the songs doesn't work. It won't let me play it and after it plays the song before it, it just skips it. It doesn't work on my itouch as well. It tells me I have to authorize my computer, and after I authorize it, it says I've already authorized my computer. But the song still won't work! The rest of the album works fine.

    Important: I am not held responceable for any misshaps or errors that happend durring the buying, if it makes you pay I am not responceable! have fun getting the album!
    If you bought the album, its going to charge you for the whole album.
    Try this
    Step 1 open up Itunes on your Ipod, Ipad or Iphone and look for the Album you bought, Click the buy button again
    and its going to say you have already purchased this item, Would you like to download it. CLICK YES!
    And you should have it!
    If not contact Itunes/Apple support.  
    NOTE: if it made you pay for the album again. goto your email and send them the application when you bought it the first time, and say I already bought it, I want my money back! DON'T forget to add PLEASE!!!
    It also does the same on Computers!

  • TS1424 I purchased an album but the songs will not play through. Is there a way to re-download the files?

    How do you re-download a purchased album on the same computer?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    Music>Songs>Select song>Swipe from left to right to delete.

  • I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

    I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

    Hi,
    If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
    Jim

  • My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading.

    My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.

    Hi there,
    You may find the information in the articles below helpful.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    -Griff W. 

  • HT203175 I downloaded an album, but each song will start and then stop without finishing the song.  Can I delete the album and redownload without buying it again?

    I downloaded an album, but each song will start for a few seconds and then stop and either start over or go to next song.  Can I delete the album and download it again without paying again? 

    Yes... If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

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