Bought an album on itunes and one of the songs won't play...

what gives? Any ideas?

Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

HT1725 I bought an album on iTunes and one of the songs only plays a quarter of the way through before jumping to the next song. How do I download the whole song?

The download was interrupted initially, but I continued it and all the other songs play fine. Is there a way I can be reimbursed for the purchase?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought an album on iTunes, and one of the songs plays for 7 seconds, then it stops playing. I even tried to play it in Windows Media Player and it didn't work there either. How do I make it work or get my money back?

Please help.

Music purchased and downloaded from iTunes will not play in the Windows Media Player.
Try re downloading the album >
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Just bought a new album and one of the songs won't play, how do I get it to play?

Just bought a new album and one of the songs won't play, how do I get it to play?

What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night Vision

Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

TS1424 I down loaded an album and one of the songs won't play but I can't download just that one song w/o downloading the whole album, what do i do ?

I downloaded an album and one of the songs did not come through very well and will only play 1 min on my itunes and ipod. I can only download the song again by downloading the whole album. what do I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I downloaded an album from Itunes but one of the songs will only play first 4 minutes. It is the last song on the album. All other songs will play.

I downloaded an album from i Tunes but one of the songs will only play first 4 minutes of 26 minutes and then stop. It is the last song on the album. All other songs will play. The Album is U.F.O. 2 One Hour of Space Rock.

Jim, wanted to let you know it worked. I deleted the entire album since it was an album only (26 minutes long) song, then I went to the home icon of iTunes store, clicked on purchased and saw previous purchases and bam, I downloaded the album again and it now works!!! Thanks..
Angelo

HT203167 I just recently purchased an album on itunes and two of the songs will not play...what could be wrong?

Just purchased "of monsters and men" album and two of the songs do not play and they just skip to the next track. It shows that all songs for the album successfully downloaded....what could be wrong?!!

two of the songs do not play and they just skip to the next track.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I bought an album on Itunes and three of the songs indicated that there was a eroor in downloading and that the cinnection had been reset. Those songs won't play. How do i dothis -do I need to redownload just those songs?

I bought an album from the Itunes store. 3 songs indicated that there was a problem in downloading and the connection had been reset. They will not play. How do I fix this?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

TS3297 I downladed an album and one of the songs won't play all the way through. How can I re-download/replace that particular song?

I have one song off the album that shows the full 2:38 length of the song but when it hits about 35 seconds in it skips to the next song. Glitch in the download? How can I replace that particular song?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I bought 2 albums off itunes and 3 of the songs i that album stop half way through

please help i bought two damien rice albums "O" and "9"
3 songs stop halfway
-9crimes
-eskimo
-the animals were gone
i spent enough on these song and i am very unhappy
can anyone provide a soulution to my problem?

Go to the iTunes menu bar click Store > Check for Available Downloads...
If you are a resident of the U.S, have iTunes 10.3 or later, you can redownload iTunes media for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I bought an album and one of the songs wouldn't play I need help

I bought an album on iTunes and one of the songs won't play

Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1725 I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

Hi Stimulator7
You may find some helpful information in the following link:
http://www.apple.com/support/itunes/store/lostmusic/
If not use the contact us link at the bottom of the page.
Hope this helps
J.C

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT203200 I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

Bought an album on itunes and one of the songs won't play...

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