Bought an app, and it is sitting inthe "uninstalled" box, and won't let me install!

Just bought "Settlers of Catan".  Tried to play it, and went to App World, and it is uninstalled.  So I go to the options, and the "install" option isn't there!
Help!
Solved!
Go to Solution.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

Maybe you are looking for

  • Backupping system failed

    Urgent help needed. Hello, This evening I tried to backup the files in Recovery Q file. In a 4.7GB DVD. I started with a simple click on the red icon at Computer. It was a long wait, but finally i got something that the first part was succesfully suc

  • Pages '08 document cannot be read properly in '09

    Hey guys, I'm currently working on my last major assignment for university, and I've written about 3 quarters of the assignment in Pages '08, however, when I open the document in Pages '09 - even though the settings and preferences are the same - the

  • Message thrown as User group not created

    Hi, When the User tries to access a Transaction Code which is a (Query created from table BSEG) he gets a message that User Group has not yet been created, where as the User Group has been created and can be seen. We checked the SU53 screen after acc

  • Can't Put Back Files in Trash

    Hi there, I want to "Put Back" a folder in the Trash from my paritioned drive external drive. I believe the folder was put in the Trash by the XHDD automatically. The drive easily has enough free space. Go to Trash > Control click on Folder > Put Bac

  • Zen Micro, FM Radio thru

    Hi, I was wondering if it is possible to attach the Zen Micro to your PC and have it play FM radio over USB and through the computer speakers. I know it is possible to do so with the mp3's on the Zen. I believe this would be extremely handy, especial