Bought an app that is not showing up
I bought an app today that is not showing up as a purchased app if I go to purchase the app a second time, I get a message that says the app has alreadyb een purchased. I do not see any history in itunes, purchased items either
It sounds like she may be using a different account then the one that was used to purchase 10.8
If you cannot locate the purchase, contact the iTunes Store so they can help you figure out which account it's attached to.
https://www.apple.com/support/itunes/contact/
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I have an app that does not show up on the left under iTunes. How do I delete it?
I have an app that does not show up on the left under iTunes. How do I delete it from my Iphone 5?
If the icon exists on your screen, just do a long press on that icon and when the small X appears on top of the app, press it and it will delete it. As long as this is not an Apple app, since those cannot be deleted.
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I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?
You should be able to copy it from your iPhone to your computer's iTunes via File > Devices > Transfer Purchases, and if it's compatible with your iPad you can then sync it to it
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I have one app that does not show up in Launchpad
I have one app, the game Diablo II, that still shows up in my Applications folder as it always has but does not show up in Launchpad when I pull that up in Lion. All of my other apps are there in Launchpad... but not this one. Any idea how I make an app that I can see in my Applications folder show up in launchpad also?
If the icon exists on your screen, just do a long press on that icon and when the small X appears on top of the app, press it and it will delete it. As long as this is not an Apple app, since those cannot be deleted.
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How to quit MLB at bat audio or apps that are not showing by the lock area
I upgraded MLB at bat so that the audio plays in the background while im multitasking.
Its great how ever I don't understand how to quit the app.
When I double click the home button and swipe to the control area where the orientation lock is it does not show mlb at bat running. It shows only the ipod icon. I thought it was suppose to show the mlb at app like it shows the pandora when pandora is streaming music in the background
Its the same concept of allowing audio to stream ...what gives?
I guess I can hold down the mlb at bat app when first opening my apps that are in the background hold down so it wiggles and then delete it.
But this is very confusing.If you double click the home button after starting audio (in MLB)...before you single click the home button to quit...and then swipe to the left, you get the iPod icon. But, if you start audio in MLB, then press the Home button to quit the app and go back to the home screen (while still streaming audio in the background), and THEN double click and swipe to the left, you'll get the MLB icon and MLB audio controls.
By the way, MLB At Bat audio in the background while checking your mail or surfing the web is pretty awesome. -
How do I find a purchased app that is not showing up in the purchases tab?
I am trying to help a friend install OS X 10.8. She purchased it about 3 months ago but wasn't too sure about installing it. Today, I looked up the order number, and it is confirmed that it has been electronically delivered via e-mail. I couldn't find an e-mail with a link to the purchase, so I assumed it would be in her purchases page in the Mac App Store; however, when I visited her purchases page, it has no record of any purchases. Does anyone have any suggestions of how I can locate it, or who I should contact to receive help with this?
It sounds like she may be using a different account then the one that was used to purchase 10.8
If you cannot locate the purchase, contact the iTunes Store so they can help you figure out which account it's attached to.
https://www.apple.com/support/itunes/contact/ -
I bought an APP that don't work
Hello... my name is Viviane. I'm from Brasil. I bought an app that does not work. I paid for this but not open im my ipad. Help me please. What can i do? His name is : a Betty Boop Cartoon vídeos,v1.1, USD 2,99. Thanks.
Two thoughts on this:
1. The iTunes Store indicates this app has not been updated since August, 2010. Such a period of stagnation is a big red flag (at least to me).
2. The iTunes Store also indicates the developer website, which is:
http://www.blog.advsoftwaresolutions.com
You should consider contacting them. -
since upgrading my phone to 6.0.1, I'm using way too much data. I believe it's the podcast app that's not loading shows while I'm connected to wifi. I have the 3g turned off for podcasts??? also after a phone call or an alert it starts playing a podcast?
I've also had the same issues, after upgrading to IOS 6.0, the apps in my iPhone 4 were crashing and the battery life run out very fast.
The only solution worked for me was to remove all mail accounts (Exchange/Gmail) from my iPhone (in settings) and then add them back.
The crashing were stopped! also the battery was back to normal.
I found the solution by first looking at the crash logs (in IOS 6). you can find them at Settings -> General -> About (at the bottom of the About menu you will find the option that opens the logs).
There i saw many logs about Low Memory crash. 99% of the logs were pointed that the largest process (use the most memory) during the crashes is "dataaccessd".
I search in the web and found that this process is a deamon process that reponsible the Mail accounts (like Exchange/Gmail) and contancts list.
I've installed the app "System Status - activity monitor" which shows important system info like CPU usage, Memory usage and running processes.
Before apply my solution (deleting the mail accounts) i saw that the CPU usage was very high which consume the battery very fast. Also i saw that the memory (RAM) was run out.. which probably what cause the crashing..
After deleting the mail accounts (at Settings -> Mail, Contacts, Calendars) i check again with the System Status app, and saw that the memory and CPU were back to normal.
Adding the mail accounts back, still everything work ok
Hope this solution will help you too,
Enjoy! -
CC showing updates for CC apps that are NOT part of my subscription
Ok,
Aside from the massive annoyance with the duplicate versions (why didn't they just include both plugin system for a couple of versions?), I've got "updates" for apps that are NOT part of my CC subscription showing up. I have a full suite of CS6 installed, but only the Photographers bundle for CC. Yet I'm showing Illustrator and InDesign CC (2014) as available. It also shows TWO lightroom 5's - one up to date, and one that needs an update.
What gives?That still doesn't explain why I'm seeing two different lightroom installations in the CC list - one up to date, and one that's available. I've previously installed/updated Lightroom through CC by the way. But when I do run Lightroom it also prompts me to upgrade (which I haven't done either). Something looks badly broken in the LR update process.
And it doesn't address the available updates for applications (InDesign and Illustrator CS6) that aren't part of my CC subscription. Since I'm now at the mercy of the CC licensing servers, I'm rather hesitant to risk corrupting my entitlements by doing anything until I understand why my entitlements are incorrect.
Can you help me understand why they are incorrect? -
How to get a refund when you have a 7 day guarantee or money back....I want a refund after 7 minutes. It is an App that will not work as I do not have an Amazon Store.
As far as Apple are concerned all App purchases are final and non-refundable (they have sometimes refunded where the purchaser has made an error but it's entirely discretionary).
Any 7-day guarantee is up to the program's author and it is them you would have to contact.
If you want to try with Apple, go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column. There's no harm in asking, but do be aware that they are under no obligation. -
Below are 2 screen shots of the Grid Thumbnails. If you compare the 2nd to the first you will notice that there are several pictures showing in the second view that do not show in the first. That is they are cut off. How can I adjust the viewing so the preview shows all the photos with none being cut off?
Thanks, McGuePurplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
After clearing cash on my mac ( Go to folder: ~/Library/Caches and clear all, than to Library/Cashes and clear all again) applications won't lunch any more..I tried to delete apps like VLC player, firefox.. with app cleaner and again download and install the new one but it's the same..goes for all apps that are not originally part of Yosemite. I have done this cash clean up very often on Maverick without any problems. This time I done it again because I could not open my web site, the server has blocked me and I was trying everything including deleting cash from mac. Please advise me what to do..?!? Thanks in advance.
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
I Have an ipod shuffle 2nd generation that is not showing itself in itunes. When i look in systemprofile is does show in de usb section.
whatever support page i look at and follow all the commands i cannot get it to be seen in itunes. i even tryd to reinstall the shuffle
with the ipodshuffle restore app and the ipod restore app but still no luck. does anybody have any idea how to fix this problem.
the issue exist on three different macs and thee different os x verslons and all have the latest itunes 12.01.try resetting ur
pc and device for 20 minutes
enter DFU mode on your ipod
if it is jailbroken make an restore
for your device that may help you -
How to delete an Update for an App that is not loaded on phone?
I have an App Update for an application that is not (and has never been - to my knowledge) loaded on my phone!
How do I get rid of this update?
OR should I install it, or try to install and then delete the App. (if it loads).
This update does NOT show on iTunes site when the phone is connected. (not sure if it would show updates anyway).
It's a casino games application - so if I install and delete will I get inundated with unwanted gaming Apps?
And why should I get an update for an App that is not loaded - is this a software glitch, or just speculation by the writers to get some money????
This phone was pre-owned by family member, and all the updates to date have been for Apps that I have downloaded, during the year or so of my use.Hey darwinobambino,
It seems like you are asking about how to delete some an album on your iPhone. If this album is one that you have downloaded, then you can use the following article to help you delete it:
iCloud and iTunes Match - iPhone
http://help.apple.com/iphone/8/#/iphb8d9fd5a6
Remove a song that’s been downloaded. Swipe left, then tap Delete. The song is removed from iPhone, but remains available from iCloud.
View only music that’s downloaded. Go to Settings > iTunes & App Store. Under Show All, turn off Music.
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Connected ipad to computer with usb and downloaded 2 apps that aren't showing up on my ipad. Says they are downloaded on itunes, but I don't see anything on my ipad. Tried downloading AGAIN and it says the same thing. Downloaded but don't see them on the ipad. I have synced it several times. Am I missing something?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
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