Bought an CS5.5 upgrade and need to load the program on a new laptop

keeps saying it can't find the old program on the computer - do I have to load the full CS4 suite to make this work?

Hi,
The upgrade installer tries to detect the qualifying older version in order to continue with installation. In case it cannot detect the previous version, you can use the serial number of the CS4 suite and installation should continue without any problem.
Hope this helps.

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HT1199 Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.

Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.

Hi ajay-9,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is quitting unexpectedly on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy

I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?

I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?

Buy an external optical drive such as the Apple USB SuperDrive that is made specifically for that model.
Use the optical drive of your old MBP to clone the DVDs to USB flash drives, then install from the flash drives.
Connect both computers to your local network and then share the optical drive to install the software.

I don't have a disk drive, but need to install this program onto my new laptop. What do I do?

I got a new laptop and need to install my program onto it. I have the CD's but no disc drive to put them into my computer. What should I do?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

?Do i have to remove Photoshop Elements 12 from an old Vista PC so i can load the program on a new win 8 PC ?

Have tired several times to load Photoshop Elements on a new Windows 8 PC . the CD loads and installs ok but the program will not run , it does nothing. I'm wondering if I have to deinstall the software from my old Vista PC first because I have a one user software? tks

If you do not get any kind of notification regarding having too many activations then there should not be a problem as far as the installation remaining on the Vista PC. If the application does not run at all then you might to try installing by download instead of using the disc.
PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

HT204053 i bought an used ipad and need to delete the former owner's apple id how and use mine?

I bought a used iPad1 that has the former user's apple id. I have an apple id myself that i can use to purchase apps, etc.
1. However, do i need to reset the device to use my ID? I've made purchases from my laptop and need to sync them to the ipad.
2. My latop is authorized and all the connectivity tests etc are ok. I get the message do I want to erase my library when i sync. there was music that i like on the device when i got it. I don't want to lose it by saying yes to deleting it. Oh yeah i don't think this music is in the itunes on the ipad. what can i do?
Can't you see i don't know where to go, help me please!

You should log out of the currently logged in account by tapping on the id in Settings > Store and you should then do Settings > General > Reset > Erase All Content And Settings to put it back to factory settings (which the previous owner should have done) - you can then sync your own content to it.

I have Vista and can't load the program for my Blackberry Curve

I get the message: error2730.could not access VBScript run time for custom action. The AT&T chat support gave me a code to work around (regsvr32%windir%\system32\vbscript.dll
That came back as "syntax incorrect"
I would like to load this program - can anyone help?

You might have better luck in the MobileMe for iPhone and iPod Touch forum.

Where can get version 10 of Elements 10? I have bought a new PC and need to load it.

Where can get version 10 of Elements 10? I have bought a new PC and need to load it.

Refer to this:
Direct Download Links for Adobe Software
Mylenium

I orginally bought Dreamweaver CS5.5, and I later upgraded to CS6.

I orginally bought Dreamweaver CS5.5, and I later upgraded to CS6 by downloading and entering the product code. Recently I had to reinstall Windows so I no longer have CS6. Is there some way of getting it back? I have the product key.
Second, this is the fourth time I have entered this message on pages leading up to this one. Is there any way of just entering the question once?

Hello,
did you find this: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html and please note "Important: Download the files from a browser other than Microsoft Internet Explorer."
What concerns your question about "Second": Provided I understand you in the right way, naturally it is. BUT, when you don't get an answer it means nothing more and nothing less than no one had a solution for you. And please don't forget, here the most are users not Adobe's employees.
Hans-Günter

I own CS6, upgraded from CS5.5 and need new computer. Do I need to reinstall all CS s'ware I own?

I own CS6 (upgraded from CS5.5) and need a new computer. Will I need to reinstall every other CS package I own (in order) to get CS6 to work, or is there a quicker way to reinstall CS6?
Brett
Tampa, FL
Message was edited by: Manish-Sharma

There is a quicker way....Start with the CS6 installation directly, when prompted to enter the serial number for previous version, enter it and you should be good to go.
I have removed your e-mail address for security purpose.

I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade?

I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
MacBook Pro
15 – Inch Core 2 Duo
Processor 2.33 GHz Intel Core 2 Duo
Memory 4 GB 667 MHZ DDR2 SDRAM
Graphics ATI Radeon X1600 256 MB
Serial Number W8****W0L
Software Mac OS X Lion 10.7.5 (11G63)
Is my system capable of running the new upgrades?
<Personal Information Edited by Host>

kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

Here is my problem: "To open "Adobe Photoshop CS5.1" you need to install the legacy Java SE 6 RUNTIME" after upgrading iMac to Yosemite, can anybody help?

Here is my problem: "To open "Adobe Photoshop CS5.1" you need to install the legacy Java SE 6 RUNTIME" after upgrading iMac to Yosemite, can anybody help?

This answer may be somewhat late, but just in case other have the same issues, I went to site listed below and it solved the problem. No need to reinstall CS5 product. I hope this works for you.
http://support.apple.com/kb/DL1572

Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw for the iCloud account. How do I retrieve this information? Thanks.

Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw for the iCloud account. How do I retrieve this information? Thanks.

If you need to change the iCloud ID on your new phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I just bought a MacBook Pro, and need to d/l my photos from my memory card reader. iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen. How do I view the photos on the reader?

I just bought a MacBook Pro, and need to d/l my photos from my memory card reader. iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen. How do I view the photos on the reader?

Did it... When I clicked on "No name", a file folder came up and, I forgot to put MacBook Pro in the name bar... That was it! Maybe someone else can use this post Hopefully...

I have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

i have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

This is not very iTunes Public Site Manager related... but I was in the same situation as you a little while ago.
1 - Sync/back up your old 3gs.
2 - Activatie your new phone when connected to itunes via cable and it will ask you if you want to restore our old phone.
3 - ???
4 - profitt!
might also work with icloud but i have not tried that method.

Bought an CS5.5 upgrade and need to load the program on a new laptop

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