Bought an Iphone online but when im trying to activate the phone it come up with the icould sign in I have asked the lady for the icould details but she won't send it! what should I do?

So I recently bought an Iphonee 5c a few weeks ago, But I cant activate the phone with out the persons icould. I have asked her for the details but she wont because she is afraid what ill do with the account afterwards! What shall I do do I have to take it to the apple store iz is there an other option
please help

Hi Jan_oner,
Welcome to the Apple Support Communities!
It sounds like this iPhone is in a status called Activation Lock. Please read over the information in the attached article for information on how to proceed.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Best regards,
Joe

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