Bought and downloaded Adobe Photoshop Elements, installed, and worked, but now went haywire. Need to reinstall. How do I do this?

Bought Photoshop Elements October 2013 and installed it. No longer appears on my computer--need to reinstall. Signed on to my Adobe account, and it shows up with serial number, but how do I download?

PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

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Adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version

adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version.HELP
If I try to register 4 boxes circle endlessly.Why should I have to register editor separately from organizer?

jaroFocb'15 wrote:
This is almost the same as the problem I had. I'm my case the Editor installed but not the Organizer! Adobe chat told me they no longer have chat or any other services for Elements 12. I guess they want people to buy their new Elements 13, but that leaves us in a bad place and doesn't say much for how Adobe cares about their customers After it moves on to their next version. I posted a message like yours over a week ago, and only got one email from an Adobe staff person, asking me to answer a couple of clarifying questions, but he never followed up on my response, so my problem is still unresolved. If you are luckier and are given a solution please let me know what it is -- it might work for me too, and I'd be very grateful! My email: [email protected]
Good luck.
Have you checked whether you have folder for PSE Organizer? It is normally at this location in Windows 7 and Windows 8/8.1:
<C:\Program Files (x86)\Adobe\Elements 12 Organizer>
If the folder is there then try double-clicking on the file called: PhotoshopElementsOrganizer.exe
If the folder isn't there at all then you need to re-install the package again using your original disks or from download from Adobe website. <Download Photoshop Elements products | 13, 12, 11, 10>
Hope this helps.

I just purchased and downloaded Adobe Photoshop Elements 10 to my new Mac but can't open it. i

I just purchased and downloaded Adope Photoshop Elements 10 to my new Mac. I cannot find, and cannot open, the program.

Well, it should be in your downloads folder. If it's really not anywhere, I would try downloading the trial, where it's easier to figure out which is the correct file, and you can enter your serial number into that, same as into the purchased download.

Need help with downloading adobe photoshop elements 11 and premiere elements 11.

i already have my product keys from the internet, but when i go to the download page and push on the download button, nothing happens. im running windows 8

clear your adobe.com cookies, or try another browser, or:
if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Where can I download Adobe Photoshop Elements 11 and Adobe Premiere Elements 11

Recently purchased a new computer and need to reinstall my Adobe elements 11 programs. Where can I find them?

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Tried to upgrade but now have error 7 windows5 reinstall, how do I do this without losing Playlists and library

Hi
Tried to upgrade to Itunes 10.7, but now have error 7 windows 5 riinstall how do I do this without losing playlists and librarys. Ihave Itunes Match,
help appreciated

See Recover your iTunes library from your iPod or iOS device.
tt2

I purchased and downloaded Adobe Photoshop Elements 13 from Amazon and when I try to open it, it's asking for a "Redemption Code". Where do I get the that code?

When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site. The instructions that came in the download say that this is a 24 digit code of numbers and letters. The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code… I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code… I have to enter the code for them to give me the code…??? Am I missing something??? Do I get this "Redemption Code" from Amazon, or from Adobe?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

Adobe Photoshop Elements 12 and Premiere Elements 12 Serial Number Issue

I downloaded Adobe Photoshop Elements 12 and Premiere Elements 12 (after checking the system requirements) but the serial numbers Adobe gave me are for that software but for version 13 which will not work on the iMac OS I have (Needs 10.8 and above). I need to get the correct serial numbers but Adobe chat says it isn't possible and have to use 13. Am I stuck with Version 13?

I would look for some means of contacting someone relative to the Education Exchange. I have no familiarity with it myself so I can't direct you anywhere, but maybe they have their own contact links or forum for discussion.
Do you have some problem with using version 13 or is it just that you acquired the files thru interface you show? If you have serial numners for 13 and your machine can handle it, go for getting it...
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
The serial numbers will (should) convert the trials to full use.

Every time I try to download Adobe Photoshop Elements 13 after purchasing, I get a page that says 'Access Denied'.

After purchasing Adobe Photoshop Elements 13 I go to download the product and receive a link to a page that say 'Access Denied'. This happens when I try to download the trial, use the Akami downloader, and when I try to download the file directly. Any suggestions on fixing the problem?

If you are still facing any issues, I would suggest you to download the product using below link
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&promoid=3tv 2_43T
Once you have clicked on download, it download Adobe download assistand and From there you can download Adobe Photoshop Elements 13 and install it with your serial number.

Where can I download adobe photoshop elements 9

Where can I download adobe photoshop elements 9 ? I have purchased the program but I somehow misplaced the windows disc, I just have the Mac one. I have my product key, just need the program

shoOby.
Yes, you can download Adobe Photoshop Elements 9. The only thing that you need to do is go to this LINK http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-dir ect-download-links.html and download it. You need to follow the ADOBE download instructions.
First, you need to sign in with your Adobe ID. Second, go to the LINK I gave you and find Adobe Photoshop Elements 9 (PSE 9) Direct Download Links, them give a click to File 2 and download it (it takes time), them when it is done (downloaded) another click to File 1. After you finished downloading File 1, it will ask you to enter your Serial Number of the product. After you put the Serial Number of the your product, Adobe Elements 9 will be in your computer.
If for some reason you don't know or you don't remember the Serial Number of your product, go to your Account and Sign in with your Adobe ID, then go to "My products and Services" and it will tell you the Serial Number of the product.
You will find "My products and Services" on the top right side of the screen, where it say "Welcome xxxxx". Remember, to see "My products and Services" first you need to Sign in with your Adobe ID.

Downloading/Installing Adobe Photoshop Elements 10 and Adobe Premiere Elements 10

I have tried multiple times to download this program. It came with 5 discs. I have downloaded the first disc and when I go to do the second one it wants me to uninstall the first disc. How can I install all 5 discs? I'm downloading on Windows Vista.
Thanks,
Nicole

I am operating on Windows Vista. Disc 1, 2, 3, 4, 5 say Adobe Photoshop Elements 10 and Adobe Premiere Elements 10. It just says 1 of 5, 2 of 5, 3 of 5... and so on. But on the directions you upload all the discs in order.

Hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elemen

hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elements 11 but does not exist more I had to photoshop elements 12 download I have done but accepter my serial code is not that my serial number is not existing database? ?

The download link for photo shop 11 is :
Download Photoshop Elements products | 11, 10
Download and Installation Help
Hope it helps you.
Regards
Rajshree

I bought an Adobe photoshop elements 12 and successfully installed. I failed to activate as it said I am offline whereas I am online. I tried offline activation but failed. Could someome help me? Thanks

I bought an Adobe photoshop elements 12 and successfully installed. I failed to activate as it said I am offline whereas I am online. I tried offline activation but failed. Could someome help me? Thanks

Hi Agathe,
Please refer to the below link and follow the steps.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thank you for posting on Adobe Forums.

How to install adobe photoshop elements 12 and adobe premiere elements 12 on a computer with no cd drive?

Hi
A few months ago I bought Adobe Photoshop elements 12 and Adobe premiere elements 12 to my old laptop. But a few weeks ago I had to buy a new computer and that one has no cd drive :S How can I install my programs on my new computer?
Thank you

There isn't much good news to offer. The first mention below is probably your only shot without purchase, unless you could find someone to transfer licenses with.
You won't be able to install a Windows version on the Mac unless you install some Windows emulation software on the Mac.
You won't be able to activate a Mac version of the software on the machine because your license/serial number is only valid for Windows.
CS5 is too old to qualify for a platform swap and Adobe no longer sells CS5 so you would have to take your chances with a third party vendor if you decided to purchase a Mac version.
Just to clarify, there is no such thing as a student version of the software... the license dictates the status of the software. So you won't be able to find a student version either

I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

Hi ...
If you have anti virus software installed, you need to disable that in order to download apps.
Apple's policy clearly states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
edited by: cs

Bought and downloaded Adobe Photoshop Elements, installed, and worked, but now went haywire. Need to reinstall. How do I do this?

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