Bought Aperture 3 Upgrade. Won't accept my Serial Number from Aperture 2...

I have Aperture 2 and my Aperture 3 Upgrade will not accept the serial number no matter how many times I try it. Please help. Why the he11 doesn't Apple have easy contact numbers for situations like this?
Thanks.

I assume you are entering the characters correctly with all letters in uppercase and all dashes included. If so, I’d call Apple.
By the way, before I upgraded, I renamed the version 2 Aperture program Aperture 2.1.4. This way when I installed my upgrade it created a new version 3 Aperture program, “Aperture”. I wonder if following this technique will get around your problem with the version 2 serial number.

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