Bought Clash of clans gems and i didnt got them
help me please
Hello Ajjjjjjjjjjjjj,
Thank you for visiting Apple Support Communities.
If you have not received the gems that you purchased from Clash of Clans, visit this link for information on reporting the problem with your In App Purchase:
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
All the best,
Jeremy
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i used redeem $25.00 and i bought clash of clan'gems $19.99.i left redeem $3.36 but i an not get any gems from clash of clan .how to i get back my redeem or gems?
Contact the app maker.
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If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
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I live in the UK and its realy annoying when an app is only availible in the US. To solve this, I changed my store location to US, downloaded the app and then changed it back to UK
to change store location : Settings > iTunes & App Store > Tap your Apple id > View Apple ID > Country Region > change country Region > select UK > next > agree.
Purchase the gems again and then change the store back like before -
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Go here:
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Regards. -
HT1933 Hi i wanna buy clash of clans gem but i cant how can i buy this gem?
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What happens when you try to buy them, does the 'buy' button not appear or nor work, do you get any error messages ... ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ? -
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Pls follow up my problem!my Apple ID why cannot buy clash of
Clans gem?im finish key in my credit card...but cannot buy ! Pls faster follow up thanksWelcome to the user to User Technical Support Forum provided by Apple.
For your issue... See...
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Why my clash of clans gems didn't order
Why my clash of clans gems didn't order
What do you mean 'didn't order' ? If you mean that you got an error message when trying to do the purchase then what did it say ?
If you got a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
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I'm playing clash of clans. And I can't buy using the visa.
Plebes hello me I'm playing clash of clans. And I won't to buy by my visa it was ok but now he seas go to iTunes support. Can u help "other"_memory
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Ich hab ein Problem... Wenn ich in der App. "Clash of clans" gems kaufen will, steht da immer:"ihr Kauf konnte nicht abgeschlossen werden" ja, ich bin mit meiner Apple ID angemeldet und ja, ich habe auch das entsprechende Guthaben.
Hoffe ihr könnt mir schnell helfen :))Ich habe es 1x geschafft, dann auf iPhone5 gewexelt und jeztt geht es nicht mehr...
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All my music just is gone and i didnt delete them. so how do i get it all back
all my songs got deleted and i didnt delete them so how do i get them back without using my laptop to put them baack on my phone
Hmmm, you may regret not using your laptop (presumably to synch to iTunes ... that's very likely the simplest and fastest way).
Otherwise, assuming you do not have an iCloud backup, you'll just be able to retrieve your iTunes purchased songs. Open iTunes on your iPhone, go to "More" on the bottom right, then click "Purchased", and download your songs from there. -
I've bought headphones for iphone 4g and want to use them in my ipod 4g. When i want to use pilot it don"t work. What should i do ?
If you have an Apple store nearby you can make an appointment at their Genius Bar.
Apple Retail Store - Genius Bar
You can also try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
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iOS: How to back up your data and set up as a new device -
I'm trying to purchase gems on Clash of Clans and I keep getting a message saying to contact iTunes support
https://getsupport.apple.com/Issues.action
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HT3702 I can't buy clash of clans' gem from Indonesia. Why?
Hello, I wanna buy gems in clash of clans. I live in Indonesia. It said that the product doesn't available in Indonesia,while many of Indonesian usersasI know have bought the gem. What is wrong with my account? Please help. Best Regards Gunawan.
I have faced this problem before.
You can follow this tutorial, it worked wells for me! http://cocland.com/tricks-and-tips/troubleshooting-cannot-purchase-and-receive-g ems -
How i can buy gems in Clash of clans ?
Error = contact itunes for complate
Im in iran and i use United state America
Please help for buy or buy for me i have15$ in my account i want 1200gems (9.99$)Contact iTunes like the message says.
Apple - Support - iTunes - Contact Us
Note, you can only use the country's App and iTunes store in the country you are located and your account, including the payment method, must be associated with that country.
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