Bought Clearance 2.5 Prev. Gen MPB, BAD BUILD QUALITY! Genius appt tomm!
So I picked up a "brand new" previous generation MPB online a few days ago and got it this past Saturday. I am so disappointed, it's not even funny! The MPB reboots on it's own without any apparent reason; it gets extremely hot just viewing email, internet; when a DVD is inserted you hear it buzz and almost sounds like it's "flopping" around inside the unit; GETS EVEN HOTTER WHILE CHARGING; the binding around the left palm rest appears to be separating from the aluminum.
I have an appointment with an Apple Genius tomm, at the Brea Store, CA so they may check out. I never would have thought that "APPLE" QUALITY would be so disappointing. I am still within my 14 day so I am hoping they will take care of this. I personally am not too fond of the new MPB's and would like to retain the previous version!
Is it me, or do the MPB's have ALOT OF ISSUES? Feedback would be appreciated
BennieBlanco wrote:
So I picked up a "brand new" previous generation MPB online...
Was that online reseller an Apple Authorized dealer? If not, you may not have a "brand new" computer but one someone else had shucked off, or it had been improperly refurbed. People actually lie online, especially in auction sites.
Similar Messages
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Well I am now on my 3rd 5800 and they all seem to have really bad build quality. As others have mentioned there is a big gap along one side of the phone (top right hand side running down past the volume buttons) and in the dark light leaks out through the gap
Come on - how can anything like this be put out to the general public - this is a serious issue. If you can get one side of the phone to close properly then why didn't you get the other side to do the same?
As a product designer I know that during the design stage there are several prototypes made, parts checked etc - how could this be passed as ok?
I am seriously considering ditching the 5800 all together - for something that Nokia are classing as a premium model they really need to re-consider its quality.This is really annoying me as well. This phone cost me a lot of money and it's the worst build quality/design I've ever seen.
People talk about dust getting in through the gap but what worries me is that it is much more likely to let in moisture! I've checked with Vodafone and moisture damage is NOT covered by their warranty. So unless Nokia admit that it's a manufacturing fault you'll have to pay for the repair youself.
Of course,
1) If their wasn't a gap down the side of the case water wouldn't get in so it wouldn't need repairing!
2) If the phone gets water damaged it's almost certainly going to be classified as "beyond economical repair"!
Come on Nokia, admit it's a manufacturing fault, recall all the phones and repair them free of charge.
Message Edited by colin5800 on 09-Mar-2009 05:50 PM -
Hello,
In the last few years, Nokia dramatically decreased the quality of its products. I know of 4 people that bought a Nokia phone in the last 18 months, all of them had to be returned already in the warranty period:
Two Nokia 6110 Navigators: one had a micophone that didnt work anymore overnight, the second was unable to chrge after a few months and the camera wasnt working anymore (screws had to be tightened to fix the camera). On Nokia 6110 Navigator, you also notice the bad building-quality, as you can move the slider, even while closed, at about 2 millimeters, on both phones in same direction. (from beginning!) A known issue.
Thrid phone: a Nokia 3120classic, bought 3 months ago, now speaker not working anymore, phone did never fall down.
Fourth phone: a Nokia 6220classic: tried a firmwareupdate and crashed during the update, had to be returned to Nokia Service Center. curently Nokia is investigating these problems with 6220classic and N82.
Besides the bad quality of the hardware, the firmware/software also got so many bugs. On Nokia 6110 Navigator there are so many known bugs, at the beginning (for a whole year!) there were so many obvious bugs (even the daily alarm-clock didnt work correctly!) that we have to wonder whether this phone was ever tested by anyone at Nokia. Nowadays we got used to the remaining bugs, that are also partly in 6210 Navigator and a few of them are all on Symbian-OS60-Phones. As there are tons of bugs on 6220classic too, if you try to update your phone, it is a really big "chance" to get a broken phone.
Great thing, isn't it? The bad quality keeps ongoing on the new products, if you read some reviews of the newest Nokia phones. No wonder, as phones that are soon 2 years old, still got so many (partly obvious) bugs, how could a new phone work the way it should? And the hardwarequality rarely improves if you build the phones in countries in cheaper, eastern countries...Quoting: mccbleues answer to something i didnt mention:
The old "I never allowed my phone to get wet" story is very, very tired. All Nokia phones have a label inside (in some models, it is visible in the battery compartment, in others it is completely insude) which changes colour when exposed to sufficient watre to cause damage to the phone. No warranty repair rejected for water damage is a guess, it is a water-tight case with strong evidence against the owner.
As for dust getting in, this again comesdown to the phone being somewhere where there is a lot of dust. It has to come from sowmewhere, I and stand by my statement that these modern phones are sophisitcated devices not Fisher-Price toys, if a phone is left fumbling around in a pocket or handbag, or accompanying its owner in a dirty environment, it is susceptible to problems.
Answer from me: Sorry, but do you read what I have written? Obviously not, as all of the phones got repaired for free during warrantyperiod, as Nokia saw that for example there was nothing broken due to water getting inside or dust, or whatever,all had defects caused by bad quality or assembling. Anyway, the problems were not at all related to this kind of things, and I simply mentioned that the phones were always kept in save places, to show you, that it WAS not the customers fault. All 5 phones got therefore repaired for free. I am not complaing about their reparation, because that is OK, Nokia service centers are doing a good job.
The fact is, that I wonder how this can happen, and about the quality of the phones from the beginning on, so i notice a very high number of phones getting broken just due to bad quality of hardware or other technical problems that occur. Even if you might purchse the phone, and only leave the phone turned on and charge every time the battery gets low, without touching it or using it, it might get broken. The Nokia 6110 Navigator that got broken over night (microphone) while lying on a table at around 20degree celsius is such an example. How can this happen? I thought it was impossible to happen, but it happened.
This is definitily a result of bad quality, and not of customers usage-behaviour.
Message Edited by laxlex on 25-Jan-2009 12:49 PM -
Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?
Take it back for a refund.
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HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.
What happens when you change your address in your iTunes account? You also have to have a payment method associated with the USA, For example gift cards are restricted to the country of their purchase.
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I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?
Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M. -
Is it possible to get a refund if i bought an album with extremely bad sound quality?
As asked in the title, is it possible to get a refund if i bought an album with extremely bad sound quality?
I am very unsatisfied with my latest purchase of the album "Never take ffriendship personal" by "Anberlin" ...
I can find all the songs in much better quality, even on YouTube ...
I bought two other albums by Anberlin at the same time, on which the sound quality is much much better and perfectly clear.
is it possible to get some sort of refund ???http://support.apple.com/kb/HT1933
Regards. -
i bought an new ipad 3rd gen 16 gb wifi cellular in may 2012. I hv a unique problem wherein the screen of ipad is not as smooth as what is general experience. Its not buggy but lacks smoothness and finger doesnot glide as smoothly .Can anybody help.
Do you clean your iPad screen? Do not use standard window cleaners, with ammonia or alcohol, like Windex, but a damp towel, followed by a micro-fibre cloth is recommended. There are also cleaners you can buy which are specifically designed for iPad/iPhone devices, such as iClean from Monster.
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I accidentally dropped by old ipod in the garage and drove over it. So I bought an ipod nano 7th gen. to replace it. Can I transfer the itunes from my old ipod to my new one? I only have about 30.
AAll of your iTunes purchases can be re-downloaded again. Log into iTunes Store, select the Purchases tab for Apps, Music, etc.
if you've been syncing your old iPod with iTunes, you can restore everything to your new iPod from the old backup. -
i rencently bought an ipod nano 6th gen and its an 16gb but it doesnt let download much music as it suppose to and only have about 353 songs and i dont have any files on others.what should i do
How many songs it will hold depends on the format and length of the songs.
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I bought a new 5.5 gen ipod. Should I install it with the CD it came with or is that too out of date now (2006)?
It is no longer needed. Simply download and install the latest version of iTunes (currently at 10.6) from Apple's website. It includes all the necessary software and files for your iPod to communicate with your PC and iTunes properly.
B-rock -
Just bought an ipod touch 2nd gen 4.2.1 and past owner didnt remove the passcode what do i do
just bought an ipod touch 2nd gen 4.2.1 and past owner didnt remove the passcode what do i do
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
i just bought an ipod touch 4th gen and cant connect it to tunes i have registered it and downloaded latest itunes it wont pass the connect to itunes screen
Hi..
Try this support article > Can't connect to the iTunes Store -
i just bought an ipod touch 4th gen it came with iOS 5.1.1 it was updated to iOS 6.0.1 why cant i restore it to the iOS that it came with?i think buying the ipod i should have the freedom to try an iOS and if we are noot pleased we can go back to the previois one, is there any way that can be done? thanks
No update is ever forced on you. It's always the user's option to accept and install the update or not, which you apparently did. As John said, there is no supported way to go back to an earlier version of iOS, and that's been the case since the first iOS-based device came out these several years ago. If you want to comment to Apple on the issue, you can do so via their feedback page:
http://www.apple.com/feedback/iphone.html
but I don't expect Apple to change, and almost certainly not in the near future. If you search the web, you'll find instructions that may work for downgrading, but you're on your own should any problems arise. For many people it goes without problems, but for some it's reportedly bricked their devices.
Regards.
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