Bought Computer with Vista and received a free Windows 7 upgrade - can I download Windows 7?

I purchased my computer with Windows Vista and was able to get a free upgrade of Windows 7.  I've scanned my computer for viruses on Microsoft and they find no viruses.  My anti-virus program has scanned the computer and has found nothing. 
Yesterday I was trying to install a program and that's when my anti-virus program told me there was a threat.  It removed it  and I kept on with the installation.  After that my Internet Explorer doesn't work and when I go to "Uninstall
Programs" it only shows that I have just Microsoft programs, everything under "M" and nothing else.  I've tried to restore my computer and every time after a restore it gives me an error code 0x80070005.  I've turned off anti-virus
and restored and have even restored in Safe Mode but still get the same error message.  Does anyone know what I can do to get this straightened out??

Hi,
What is the anti-virus program you have on your computer? Please take a try to uninstall the 3rd party anti-virus program and then perform the system restore under
system recovery options.
Some 3rd-party anti-virus program might not be incompatible with Windows processes.
Here is a similar threads for reference:
error code 0X80070005
Best regards
Michael Shao
TechNet Community Support

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