Bought content will/will not play

I purchased a Fools & Horses series which consisted of 10 episodes. 6 of them will play on Apple TV and 4 will not. They all transfered over to my mac and ALL will play in iTunes!!!!! What am I doing wrong?

Hi Chenks
The message I get displayed is "No content was found", but it plays on the macbook.

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Quicktime content will not play in Internet Explorer 8 or Chrome

Hi,
So I go to the apple website to watch some ads, the iMac videos and movie trailers.
I have quicktime 7.6.4 installed and working.
I have Tunes 9.0.2 installed and working.
I have Vista 64 bit home premium installed.
Internet Explorer 8. Quicktime content will not play. Neither the Mac ads, or the iMac videos or the movie trailers. I get the message "Quicktime required. Free download".
Google Chrome. Quicktime content will play the Mac ads and the movie trailers but will not play the iMac videos although it does try to load the video but fails to play it.
Firefox 3.5.5. Quicktime content will play the Mac ads and the iMac videos and the movie trailers.
Help.
Thanks

Just ran into this same problem after updating Itunes and Quicktime.
Got a Ipod Touch for Christmas, and downloaded latest version of Itunes and Quicktime and installed it without issue.
Quicktime movies (Mov) play fine, and mp3's play via Itunes, but in IE8 all I get is "QuickTime required. Free download" when I try to play movies on-line, such as trailers from the Apple Movie site.
Checked the plug-in folder for IE and all the QT files seem to be there.
I have uninstalled Itunes and Quicktime, restarted and re-installed but I get the same result.
Anyone got any clues ?

Some Flash content will not play.

Hi all btw, here`s my problem, I play at many online casinos and there is a problem with a certain software (Vegas), here`s what happens, okay i`m playing a slot with no problems and then I hit a bonus round and the screen inside the casino window just goes black, here`s a screenshot.. http://img148.imageshack.us/i/fproblem.jpg/
My OS is XP home, This problem may have arisen from a virus I had a few months ago, as I used to have np`s whatsoever at these casinos, normal flash content runs perfectly in any browser I use Opera/FF/IE, I have tried so many remedies from re-installing my flash players and addons/plugins, different security programmes, and registry stuff, but nothing works, really pulling my hair out now (and I don`t have much lol), so any help would be greatly appreciated.
Thanks in advance.

Hi all btw, here`s my problem, I play at many online casinos and there is a problem with a certain software (Vegas), here`s what happens, okay i`m playing a slot with no problems and then I hit a bonus round and the screen inside the casino window just goes black, here`s a screenshot.. http://img148.imageshack.us/i/fproblem.jpg/
My OS is XP home, This problem may have arisen from a virus I had a few months ago, as I used to have np`s whatsoever at these casinos, normal flash content runs perfectly in any browser I use Opera/FF/IE, I have tried so many remedies from re-installing my flash players and addons/plugins, different security programmes, and registry stuff, but nothing works, really pulling my hair out now (and I don`t have much lol), so any help would be greatly appreciated.
Thanks in advance.

HT3209 I have a MBP w/Retina Display, why does iTunes say HD content will not play on my device?

is anyone else having this issue?

MBPr's are very recent machines. The oldest ones are from this past summer. Mine has a quad-core i7 2.6 GHz and 16 GB of RAM, and a NVIDIA GeForce GT 650M with 1GB of GDDR5, along with the Retina display. This is more than enough system power to display HD movies, per the article you reference unhelpfully.
http://www.apple.com/macbook-pro/specs-retina/

HT204406 I recently uploaded a live recording to match. Plays when I listen in "recently added" playlist, but will not play in a new playlist "ineligible" cloud symbol appears

I recently uploaded a live recording to match and it appears (and plays) under "recently added" on the left menu. When I create a new playlist for this music it won't play and has the "ineligible" cloud symbol with slash through it. It must be in the cloud as it's playing now, but the content will not play if moved from "recently added" into a playlist. I'm puzzled. Any help?
Bit rate is 192 kbps
it is an mpeg file
Thanks in advance!

I just went back and used Tunesify to convert from mp3 to aac format and it's working now. I've added over 20K to my match library and this is the 1st time something like thas has happened.

HT203167 I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

I am new to iTunes. I have downloaded the player onto my PC. I bought a documentary, but it will not play. On the player the screen is just black (also no sound), but the timer works and shows that something is happening. Any suggestions?

Iam new to iTunes. I have donwloaded the player onto my PC. Ihave bought a documentary from the iTunes store, but it will not play. The timer runs, but the screen is black and there is no sound. Any suggestions as to how I can get it to work?

Hi there Graham!
I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Hope that helps. Thanks for using the Apple Support Communities!
Cheers,
Braden

I bought a movie from itunes and it will not play. gives me a prompt to sign into itunes to play, but am already logged in?

I had to wipe and re install Itunes on my mac minni. When I bought the hobbit, it will not play. I get a prompt to sign into Itunes and the movie will not play. I am logged into Itunes and still no luck?

I am having the same trouble

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow.

I just bought a new mac mini and an external DVD burner. I want to burn a DVD video and it will not play on the TV but only on the computer? Need this figured out for tomorrow. Can anyone help me?

Congratulations on the new Mini. Are you saying you tried burning and it does not play, or do you want to burn it only for the computer to be able to play it?
OS X Mountain Lion: Burn a CD or DVD may help.

I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol A dotted circle and these will not play.please help asI am frustrated.

I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?

I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?

Music>Songs>Select song>Swipe from left to right to delete.

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

I bought a movie on itunes and it will not play even after re-downloading it.

I bought a movie on itunes, it would not play. I contacted apple support people, and they told me to delete and re download it, I did that and it still will not play, I don't know if I'm doing something wrong or if my itunes isn't up to date, or maybe it's because I'm not trying to play it on an apple device. Whatever the case me be, I just really want to watch this movie, or get a refund.

You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com

Flash 10.1 installs in Vista and XP but will not play some content

I started this morning by thinking the problem I am experiencing with Flash Player 10.1 is a version of the problem discussed in this forum under "Flash 10.1 not working in User account." I now recognize that it is a different problem.
First, FP 10.1 (specifically v. 10.1.53.64) installs fine either in Vista Ultimate 64 (IE Active-X or FireFox Add-in--I use and work in an administrator account) or XP (multiboot machine). I can confirm the installation at http://kb2.adobe.com/cps/155/tn_15507.html and the FLVs at http://www.acpmh.unimelb.edu.au/resources/resources-education.html play with no problem.
Some content, however, simply will not play. I need badly to look at http://library.creativecow.net/articles/hansen_jaysen/growing/video-tutorial.php and it hangs and tells me I need Flash Player--both in IE and FF. I have repeatedly uninstalled FP, rebooted, and reinstalled but that doesn't change anything. Worse still, since I use Adobe Connect a lot, Connect hangs when I try to enter a meeting. Exactly the same thing occurs on my laptop which runs Vista 64 Home.
I have tried everything I can think of and searched with every strategy that seems promising but I have found nothing on this problem. Surely I can't be the only person experiencing this!. Does anyone have any idea what is going on and how to deal with this problem?
Thanks in advance!!!

I have exactly the same problem as the OP, on both my desktop (Windows XP) and my laptop (Windows Vista). Both PCs have the latest versions of Chrome, Firefox, Opera and IE but no browser on either PC will display video content from the BBC website bbc.co.uk/news any more. Before the Flash Player 10.1 upgrade about 10 days ago everything worked fine.
It still works on YouTube videos and the OP's http://www.acpmh.unimelb.edu.au/resources/resources-education.html but it won't play http://library.creativecow.net/articles/hansen_jaysen/growing/video-tutorial.php that the OP wants to view.
All that happens is that the first static frame is shown, but the 'telephone dial' animated icon (circle of white dots) just keeps going around forever and everything stays frozen and there's no sound. Except when I've uninstalled Flash, there is no error message. I've tried going back to a System Restore point but it didn't work; perhaps it's not far back enough.
http://www.adobe.com/software/flash/about/ confirms that I have the latest Flash version 10.1.53.64, it says it's successfully installed and plays the rotating 'italic F' animation. Incidentally, that's a better test page than http://kb2.adobe.com/cps/155/tn_15507.html as referenced by the OP which seems out of date and claims that 10.0 is the latest version.
I've temporarily switched off my Firewall (Windows or Zone Alarm). I've uninstalled and re-installed Flash several times for each browser on each PC, using both the Vista Control Panel and Adobe's uninstaller, I've tried switching off the hardware acceleration but nothing has fixed the problem.
Some other points (sorry if they are red herrings, please excuse my ignorance):-
If you uninstall Flash but find the test page still works, remember that the Chrome browser has Flash embedded within it. See http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=108086dobe Flash?
Is Shockwave Player the same as Adobe's Flash player? Very confusing!
Apologies if this hasn't solved your problem, but perhaps it shows that something in Flash Player 10.1.53.64 really is broken. If some sites never work any more but others will, it's just too much of a coincidence !

ATV will play movie extras and all other content. Put will not play the movie it self! iTunes is currently unavailable. Try again later. Shows up every time!

ATV will play movie extras and all other content. Put will not play the movie it self! iTunes is currently unavailable. Try again later. Shows up every time!

Did you activate home sharing in both your iTunes and ATV?
Also try signing out of the ATV (Apple ID) and signing back in again.

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this?

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this? Most of the music cuts off abouthalf way through the song, then it skips to the next one. Itunes also says I have not purchased the album though it is listed under my purchased albums. It's incrediabley frustrating, please help.

go to the itunes store. select more in the bottom right select purchased. then press the cloud icon to DL striaght to the phone. Id use wifi. you can also DL into computer then synv over to phone.

Bought content will/will not play

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