Bought Contribute in 2008 - wont download today - message : You have no products..

Hallo, Bought Contribute on line in 2008 - won`t download today - message : You have no products..What to do?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 6| 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Bought an app and wont download

I just bought an app and it wont download because its saying i dont have enough local storage. When i check how much storage i have left it says 1.8GB avaible and the app is only 930MB. What can i do?

Only, haha, thats huge for an app. Anyways, sometimes the iPod won't let you download something of you have less then 800MB left.
(The app is 930MB which is almost 1GB)
Try deleting somthings you don't need to save space.

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial version, a popup window shows the message " you have been disconnected" Connect to continue. No way to access to the download programs after entering t

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial programs, a popup window shows the message " you have been disconnected" Connect to continue. The same message comes after repeated attempt to entering the login and password info. How can I solve this?

Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue.

Itunes wont download because I dont have 10.6.8 or greater. But I just installed the snowlion disk thing and my macbook is a 10.6.8 version so how do I get itunes to download?

Itunes wont download because I dont have 10.6.8 or greater. But I just installed the snowlion disk thing and my macbook is a 10.6.8 version so how do I get itunes to download?

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

When trying to download iTunes for Windows XP Service Pack 3, I receive the message "You have chosen to open iTunesSetup.exe" "Would you like to save this file?". When I select Save File, nothing else happens. How do I continue to install iTunes?

When trying to download iTunes for Windows XP Service Pack 3, I receive the message "You have chosen to open iTunesSetup.exe" "Would you like to save this file?". When I select Save File, nothing else happens. How do I continue to install iTunes?

See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2

I currently have Iphoto v. 9.1.4. There is an update v. 9.4.3 that I am unable to install. I keep getting a message, "you have updates available for other accounts. To update this application, sign into the account you used to purchase it."

I have iPhoto v 9.1.4. Update available is 9.4.3. I keep getting this message: "You have updates available for other accounts. To update this application, sign into the account you used to purchase it". I have done this and I keep getting the same message over and over again. Please help me!

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in this Apple Support article.
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
9. Contact Account and Billing Support.

My iphoto program will not open, I get a message "you have previously used a newer version" open with that

my iphoto program will not open I get a message "you have used a newer program in the past use that program" I only have the one ???

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Download page shows "You have no downloads"

I purchased CS5.5 on April 17 directly from Adobe and qualify for a free upgrade to CS6. After finding that CS6 had been released, through a web search, I contacted Adobe via chat and was told that I would get an email in 2 to 3 business days that would contain a discount code. After 4 business days I logged on to my account at Adobe and saw on the Orders page a "new order" for CS6 with a price of $375 and the totals below showing $0.00. To the right was a link "Download". I chose it and it took me to my Downloads page where there was a message: "You have no downloads". I engaged in another chat that more or less went through the same experience as before, explaining my situation to 2 people and was told it would be 2 to 3 days and I would receive an email fixing things. They could not assure me that it would really happen this time either. I have received no emails regarding this issue. I received emails from Adobe at the time of my purchases so I know that any other messages wouldn't end up in the Junk mailbox.
This morning I called Adobe Customer Service and the message referred me to the webpage dealing twith Downloading the free CS6 upgrade. That page instructed me to go through all the steps I had already done, ending up with the "You have no downloads" message. So, I called Adobe Customer Service again and connected with an operator there and explained my situation. I was then referred to Customer Support who, after another lengthy explanation on my part, referred me to Tech Support. After another explanation The person, who was very difficult to understand, said he was transferring me to the "department that specializes in these issues". After another lengthy wait on hold someone answered and, after the explanation of my situation again was told that he couldn't help since this was the Sales department. He referred me to call the Customer Service number. When I complained that this was a circle of frustration since I had already talked with them and several others to no avail. He recommended that when someone tried to transfer me to insist that I speak with someone else who know what they were doing.
That was eight people in seven days with absolutely no help. The choices at telephone Customer Service do not relate remotely to this issue and only trigger referrals to others who are unable to help.
So, how can I connect with someone who knows how to solve this problem?

Thanks Mylenium. I've tried all the usual things you mentioned to no avail (browsers, Flash, etc.). I've got CS5.5 so don't really need to have CS6 running but still am anxious to get it nonetheless. I figured since the item shows up on my Orders page that the Download link would do the trick.
I've in the mean time submitted a "Post-Announcement Upgrade Request" form to Adobe to see if that nets anything. Hope it doesn't add to confusion.
I'm assuming from what I read of others' experiences that I will at some point need to get an email with the new serial number and perhaps a discount code.
This is one they could have made incredibly simpler.

Webmail no longer works with FF4. Message"you have undefined new mail in your inbox " but won't open

webmail no longer works with FF4. Message"you have undefined new mail in your inbox " but won't open

webmail no longer works with FF4. Message"you have undefined new mail in your inbox " but won't open

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it. I only have 1 acc

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
Karen

Thanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen

I need to re-install Acrobat 9 Standard. In adobe "My Account" I see my order but when I download it says: "You have no downloads"What can I do?

I need to re-install Acrobat 9 Standard. In adobe "My Account" I see my order but when I download it says: "You have no downloads"What can I do?

Hi ChrisTruc,
Please try downloading Acrobat 9 Std. from: https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
and use the purchased serial number to activate the software.
Regards,
Rave

When I try to do financial transactions I get a warning message "You have requested an encrypted page that contains some unencrypted information. Information that you see or enter on this page could easily be read by a third party." How much do I need to

When I try to process financial information such as log onto my banking account or my paypal account, or pay for something online I get a warning message "You have requested an encrypted page that contains some unencrypted information. Information that you see or enter on this page could easily be read by a third party." I also never get a padlock to show that I am on a secure site. How much do I need to worry or what should I do?
== URL of affected sites ==
http://

I would not trust that on a banking site. If it were just a forum, no problem, but anything unencrypted during banking is suspicious.

I want to de-install mac-excel test version and get the error message: you have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. I am sysadm

I want to de-install mac-excel test version and get the error message: 'You have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. Possibly it does not exist anymore. anybody out there who can help ?

Hi, I may suggest to activate the root account and try the uninstall process from that account. To do so, you have to:
Go to System Preferences a open up the Users pane;
On the left side of the pane, you shuold see Login Options;
Enabled editing option clicking on the lock (it will ask your password);
Once the pane is enabled, you should see something like Server Account Network (sorry my OS is in italian, so I don't exactly know the right translation), and right next to it a button;
Click on that button, and a new pane shows up. Click on Open Directory Utility, and on the upper bar of OS X click on Edit;
Select Enable Root Account (you can set a password, or not);
Done that, you should log out and when the login window show up, type on the user field "root" and the password you choose;
Theorically, from this account you will be able to unistall the application.
After completing your task, I reccomend you to disable the root account, just by loggin in your personal account and repeating the steps I described before. Hope it helps

With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded?

With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded? I had a external hard drive that crashed and it had approx 20 movies that I paid for and downloaded off of ITurnes Why cant i download those?

Music / TV Shows / Apps / Books.
Movies are not included.

Sync message, "You have changed the settings for your iphone. Would you like to apply these changes?" What does this mean? I don't recall changing anything...

Sync message, "You have changed the settings for your iphone. Would you like to apply these changes?" What does this mean? I don't recall changing anything...

The main settings that are changed in these cases can be found in this article:
http://support.apple.com/kb/ht1386
To ensure you don't lose any data you don't want taken off, ensure that each Summary, Apps, Music, Movies, TV Shows, Podcasts, iTunes U, Books, & Photos have the settings you would prefer on the computer.
If anything gets changed on any of those pages, you will be prompted with that message. If they look fine, especially after adding some media like songs or videos, then you can apply the changes without fear.

Bought Contribute in 2008 - wont download today - message : You have no products..

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