Bought Creative Cloud Student. Download went fine. But! Before buying I still had some time on the "trial period" left.

Bought Creative Cloud Student and download went fine. But! Before buying I still had some time on the "trial period" left.
So now when the trial period has expired I cannot use the creative clouds apps (illustrator, photoshop etc) despite the fact that
I have payed for the "Creative Cloud student" offer?
What has happened and what should I do?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

Hello Ibonedm,
Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
1. Launch Creative Cloud application manager.
2. Click the gear icon in the upper-right corner and select Preferences.
3. In the Preferences menu, under General, click the Account tab.
4. Click Sign Out from Creative Cloud.
Then re-sign in and launch Photoshop CC 2014 and check.
Sol 2. Check your Hosts file.
Windows
1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
2. Locate Hosts file and move it to Desktop
3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
6. Save and close the file and move it back to Etc folder.
Mac OS
1. Log in as an administrator to edit the hosts file in Mac OS.
2. In a Finder window, choose Go > Go To Folder.
3. Type /etc.
4. Select the hosts file and move it on Desktop open it.
5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
7. Move Hosts file back to etc folder
8. Save and close the file.
Then try launching Photoshop CC 2014 or Illustrator CC 2014
If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
Please respond , if any issue.
All the best
Loveneesh.

I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT1926 went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled an reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a Windows user)

After plugging in my iPhone 4s to iTunes it asks me to update my software. I went to update to the latest iTunes software, download went fine but when completed, I couldnt open iTunes. I uninstalled and reinstalled again and its happening again. I click on the iTunes icon to open but nothing happens? (Im a WindowsPC user)

Restart Computer.
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR

I have bought a new iPad 2 charger and it works absolutely fine but then I wanted to upload some pictures on the computer so I put the wire in the right places but it doesn't work so I tried my iPhone and it worked fine?

I have bought a new iPad 2 charger and it works absolutely fine but then I wanted to upload some pictures on the computer so I put the wire in the right places but it doesn't work so I tried my iPhone and it worked fine?

Plz answer as soon as possible

I have ordered 3 albums from the itunes to my iphone and only 3-5 song from each album have been allowed to be downloaded to my phone yet i have still had to pay for the full album what do i do to get the other songs as im not happy to pay twice

i have ordered 3 albums from the itunes to my iphone and only 3-5 song from each album have been allowed to be downloaded to my phone yet i have still had to pay for the full album what do i do to get the other songs as im not happy to pay twice

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

Hi! I have Creative Cloud Student and Teacher Edition, but the programs keep asking me to buy them, why?

Why do I only get to use Testversion? And now when testversion is over I can´t use programs such as Indesign. I really need to have them, I can't do my school assigments with out them. I tried to chat with Adobe but nobody answers! Please help mig!

Does your subscription show in your Adobe account? https://www.adobe.com/account.html
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I joined Creative Cloud and downloaded Premiere successfully, but can't get Speedgrade to download. It just says 'waiting'... How can I get this to download and installed?

also having same problems with Photoshop, Illustrator, etc.

Heterohilfiger do you receive any specific error messages? Are you on a managed network? I would recommend you begin by reviewing the installation logs for error messages. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

I bought Creative Cloud several years and computers ago. Am I still able to upgrade my programs to a new computer?

My current computer (I'm running a MacBook Pro v 10.9.5) does not have any of the programs installed and I no longer have the original discs from the store. Am I able to purchase an upgrade under these conditions or do I have to buy it all over again?
Thank you

It doesn't sound like you purchased Creative Cloud if you had discs. Creative Cloud is only available thru download... it is a subscription software service, not licensed software like you would get with discs.
As far as getting an upgrade goes, what did you have and what are you planning to upgrade to? Creative Suite products (licensed) are still being sold (Creative Suite 6) but upgrades can only be made from CS5+ and Creative Cloud subscription plans can be found ala Creative Cloud pricing and membership plans | Adobe Creative Cloud... There is a plan with an introductory discount to upgrade from CS to CC

Creative Cloud Student and Teacher my computer crashed and need to validate it again on the same computer how do I do this?

My computer crashed and I had to completely restore my computer and need photoshop to be running quickly I am in school right now and have projects I have to be working on. How do I re-install the programs and validate them because they come up as trail versions?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Then install https://helpx.adobe.com/creative-cloud.html

Download went fine but I get an error message about rights (even logged in as Administrator) and disk space (even though there's plenty) when I try to run the .exe and extract files.

IT help said the installer was corrupted. Back I go to see if I can download it again and get a clean version.

Banjo Seth if you are receiving messages that you have insufficient file permissions then please have your I.T. department attempt the install utilizing a local administrator account.

I'm trying to download hunger games but it says that there was some problem with the dowload. What can it be? (It is not internet)

"Can you please help me? I don't know what to do! It says that "There were problems downloading a purchased item" what should i do? (It isn't internet)!!!
Thanks!

what form of media are you trying to download? If a book from the app store, those can only be read on iDevices, not macs.

I deactivated Creative Cloud on my old computer, but it won't active on my new computer

I deactivated Creative cloud on my old computer, but my new computer won't let me active the Creative cloud. I do have it on one other computer. I am working in Windows 7.

You need to contact Adobe Support either by chat or via phone when you have activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Download went smoothly, but install is hung up on quitting open applications. Won't allow this to happen. What can I do? I can't quit the Mt Lion install to shut down and start again. I'm stuck.

Earlier, I downloaded Mt. Lion (currently using Snow Leopard). Download went fine but to Install, something seems to have hung up with quitting open applications. Keeps telling me to do that, but each time I hit the blue button to quit open applications, won't do that. I've tried quitting anything open in the dock, still says I need to quit open applications. Tried quitting Install for Mt. Lion so I could restart and try again. Can't do that either. What to do now? Any help appreciated.

CMD+OPT+esc should bring up the Force Quit Application. Select the Install ML app, and click Force Quit. That should do the trick. Then, save yourself some grief and copy it to a safe place because the ill-designed installer deletes itself during the installation process, necessitating wasting resources DLing it again if you need to reinstall or recover it.

I can't get a proper connection to my Epson R1800 printer. I need to be able to choose Paper type and size. It keeps saying that the downloads are fine, but the System Library Extensions SMC1255TX.kext aren't working?

Dear sweet Apples, that know all the answers...
I can't get a proper connection to my Epson R1800 printer. I get the basics , but I need to be able to choose paper sizes and paper Types.
It keeps saying that the downloads went fine, but then it says that the System/Library/Extensions cannot be used because SMC1255TX.kext
isn't working. My downloads are useless as a result

Did you restart the printer?

Bought Creative Cloud Student. Download went fine. But! Before buying I still had some time on the "trial period" left.

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