Bought cs6 master collection and is not installing illustrator

i tried re-installing but still says error

64 bit support is required for Illustrator.
Please make sure your MAC meets the minimum system requirements : http://www.adobe.com/in/products/illustrator/tech-specs.html

Similar Messages

  • We have a site licence for Adobe CS6 master collection and need to install onto a 32bit machine

    Our printing department use a couple of printers that only run on a 32 bit OS but need access to Adobe software to be able to print the files.

    Aside from the video tools, all programs in CS6 are 32bit or have at least still 32bit versions, so I'm not sure what you are asking.
    Mylenium

  • If i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?

    if i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?

    You're welcome. I'm glad I could help.
    Have a great day! 
    Gene

  • How do I uninstall CS6 Master Collection and install CS6 Illustrator?

    I have downloaded the complete CS6 Master Collection trial, yet I would like to try the applications individually instead.
    I haven't yet started the trial.
    How do I uninstall CS6 Master Collection and install CS6 Illustrator?

    Yes installing only the Illustrator trial would use the trial for Illustrator.  If you have installed the Master Collection though then your trial of Master Collection has already begun.  I would recommend using the remainder of your Master Collection trial for the moment.

  • CS6 Master Collection trial download not available?

    I have CS6 Master Collection that is currently installed on my iMac and I need to install it on my new laptop. My serial number is valid and registered with Adobe, but because this was a downloadable version only (no disc), the way it was installed was by downloading the trial version of CS6 Master and then inputting my serial number when installing on my system. It would seem as if Adobe has discontinued the CS6 Master Collection trial download.... and if so, how do I install the programs on my new laptop without a disc and without a trial download? Is there a way to get the download or a disc from Adobe?

    CS6 Trial Downloads (Includes Master Collection)
    Perpetual License version - no subscription necessary
    Official Adobe site / not a third party (like ProDesignTools.com)
    NO "Very Important Instructions" fo follow
    Creative Suite Help / Download CS6 products
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Ignore the erroneous message stating:
    "If you purchased a CS6 product..."
    "You'll need your CS6 serial number to complete the installation."
    This is a trial.  No previous purchase is required, and no
    existing serial number is required to complete installation.
    No Adobe ID or login is required for download.
    Read here from Adobe Employee Todd Kopriva:
    http://forums.adobe.com/message/5437370#5437370
    (Fully functional 30 day trial, after installation run: Help > Updates...)
    CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
    To buy an upgrade instead the of full version, click the buy button
    then select 'I want to buy: 'Upgrade' instead of 'Full'.
    CS5 and CS5.5 Products are eligible for upgrade to CS6.
    Pertinent factoids:
    Adobe Creative Suite 6 FAQ
    http://www.adobe.com/products/cs6/faq.html
    Under: "Trial information"
    "Does Adobe have trial versions of Creative Suite 6?"
    "We no longer offer trials of the CS6 versions of the applications."
    You can ignore the above erroneous statement.
    Read here from Adobe Employee Todd Kopriva:
    http://forums.adobe.com/message/5453949#5453949
    Under: "Upgrade eligibility, pricing, and purchasing options"
    "Adobe will continue to make Creative Suite 6 available as a perpetual
    software license, and will provide bug fixes and security updates
    as necessary. All of the CS6 suite editions and individual products
    continue to be available for purchase by Electronic Software Delivery
    (ESD) on Adobe.com as well as through select retailers.
    Volume licensing for these products is also available
    through Adobe Authorized Resellers worldwide."
    "We plan to sell Creative Suite 6 for use
    on supported platforms indefinitely."

  • Cs6 master collection and acrobat XI

    I am running CS6 Master Collection and it came with Acrobat X.  I have updated my computer to Acrobat XI and now from Dreamweaver when I try to edit a pdf it says the form cannot be edited with acrobat and needs livecycle.  This did not happen before.  How do I fix this?

    deactivating is done by opening a programs > click help > click deactivate.
    that's not applicable to cc apps.
    to use acrobat x, uninstall acrobat xi, clean and then install acrobat x, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

  • Can't install Adobe CS6 Master Collection (from school, not purchased)

    Hi,
    I've had an activated CS6 Master Collection free from my school, and now that I have a new laptop and have deactivated the old laptop, I can't download CS6.  I click on the "more information" through adobe creative cloud and try what the community help page says, where you select a drop-down field and select cs6 instead of CC, but there is no such field. I've attached an image as proof of what I'm seeing.  I'm running internet explorer.

    Hi mrickar5,
    Kindly download the CS6 software from the mentioned link: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html .
    regards,
    Romit Sinha

  • I purchased the CS6 Master Collection and it will not install on my Mac.

    I keep getting an Installation Failed message- It says Inconsistency in the installer database.  I have tried restarting my computer but this does not help.  My Mac is fairly new - about 8 months old and is running the OS X 10.8.2. Any ideas??

    Great !!! now follow the below steps :-
    1) Uninstall all the Adobe products ,
    2) Run the cleaner tool
    Delete the following folders :-
    Mac HD/Library/Application Support/Adobe
    and then re-install the software.

  • Cant access cs6 master collection and dont have cd with me

    I am in china and I am trying to access my adobe master collection 6 and it says i have to register with the activation code and i have resgistered the software when i bought and installed it. what can i do to activate the software without buying it again?

    Log in to your Adobe account online and look in your products section for that software you wish to activate.  If you registered it then your serial number for activating it should be listed there.  Whatever you do, you do not have to purchase again.

  • CS6 Master Collection Serial Key not working!!!

    apparently I have 2 active serial no. for cs6 in my account but non of them are working. the first one was working for about 2 years and it stop working suddenly, then they said that it was a problem for Adobe so they gave me the second one. but this one is not working either. I've asked them and they told me that the first one is active now and I should use that one. but it still says it can not validate my serial no. . so I asked them again and they told me maybe I should download the master collection again but honestly I didn't do that. I have a limited connection to the internet and that would take me days to download that all again.what should i do now?

    Maybe you could visit somewhere where you can have a better internet service, or find someone who does and have them download the programs to removable media.  If you cannot find a way to redownload the files and do what they told you to do, then your only recourse is to get back to them and convince them to work with you to resolve this.  No one in this forum can perform any service for you relative to your serial number.

  • Maximum Activations Exceeded CS6 Master Collection and Flash Builder 4.7 Premium

    I have reinstalled my OS on my MacBook Pro without deactivating my CS6 and Flash Builder programs and now I cannot reactivate them. I have serials for Master Collection 5.5 and 6, as well as Flash Builder 4.7 Premium. How can I get the old activations removed from my account?

    You need to contact Adobe support thru chat and ask them to reset your activations
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have CS6 Master Collection and Photoshop will not do a save as with any files that I am trying to save, can some one please help me?

    Can some one please help me with this?

    You would probably get some response if you posted your question in the Photoshop forum ...
    I'll move it there for you.
              - Dov

  • I bought cs6 last year and can not find any information on my adobe account about the purchase. I need to reinstall it. How do I get a hold of adobe to get this information?

    who do I contact about finding a activation code of my CS6 i bought last year?

    Serial number and activation support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I need help PLEASE!!  I need to transfer a license for Adobe CS6 Master Collection and I know what to do BUT how do I get a case number?  I cannot get a SINGLE HUMAN BEING on the phone and when I somehow got to my account, it said the case number I had wa

    Please someone on this Earth tell me how to obtain a CASE NUMBER so I can transfer a license...
    For the LOVE of God, please someone, anyone tell me

    Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

  • I have just installed CS6 Master collection but indesign isn't working, when opening I get the message "Cannot load Assignment UI.InDesign because it requires Username. Please install the Username plugin and restart InDesign." not sure what to do next?

    I have successfully installed the CS6 master collection and all the programs seem to be working apart from InDesign. When opening it I get the message "Cannot load Assignment UI.InDesign because it requires Username. Please install the Username plugin and restart InDesign.". I have no idea what to do next?

    Many people use a font manager to organize a large collection of fonts, and sometimes these cause problems in ID. You might not realize that the font manager has installed a plugin in ID, but I think you would know if you added any other program extensions to help you work.
    Can you show us a new crash report since the 8.0.2 update?
    What happens if you start the Mac with the Shift key held down to prevent extensions from loading? What happens if you go to the System settings and create a new user, then restart the Mac and log in with the new user?

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