Bought GTA 4 2 years ago and I cant redownload it

When I try to download to a location it says I have to try somewhere else anywhere I select it to be downloaded. Then if it actually accepts the destination and when I click download it shows the progress of the download bar for half a second then acts as if I haven't pressed it. I checked Akamai and it doesn't show anything being downloaded. I meet all requirments to download it and I'm signed in correctly and everything.
Whats wrong?

Hi UwotM8,
I’m very sorry to hear that you’re still having issues downloading and installing GTA4 via the Digital Library!
I’ve researched this issue a bit further, and I have a few suggestions to offer. The “403 error” that you refer to often alludes to the fact that some information on the website may be blocked, either by your Internet Service Provider (ISP), or by software such as a firewall or anti-virus. Are you by chance behind a firewall, either 3rd-party or a Windows based firewall, such as Windows Defender? I’d suggest attempting to download the game with any firewall or anti-virus settings turned off to see if that’s causing the issue. You may also need to check with your ISP in case they have limitations on websites that deal with file sharing.
Also, can you please provide a bit more information around the circumstances as far as how as they may differ from when the download and installation previously worked? Are you on a newer computer? Have you changed ISPs? Are you attempting to download this directly to your hard drive? Or, are you possibly using an external hard drive?
Lastly, you mention that it shows the progress of the download bar for half a second then acts as if you haven’t pressed it. Have you attempted to leave the progress bar sit for a longer period of time to see if it ends up continuing? I would suggest trying that as well.
Please attempt the suggestions above, as well as provide any feedback for the additional questions I’ve asked. If the issue persists, I’ll continue to research this in hopes that we can get you back to playing GTA4!
Thanks again,
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Bought GTA 4 2 years ago and I cant redownload it

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