Bought hd can i download sd

I bought several HD movies today (as when I watch them on apple tv i will watch HD), however, I am goign on a long plane trip and want to put them on my ipad. The HD is to large, can i download the SD version for the ipads? How do I do it?

If you are in a country that has iTunes in the Cloud available, then, yes: http://support.apple.com/kb/HT5085.
Follow the instructions in this Apple KB article: http://support.apple.com/kb/HT2519. To download the SD version from your purchase history look for the "download HD when available" check box in the lower right corner and unselect it. Then you'll be able to download SD.

Similar Messages

Can't check bought items, can't download bought CD

During a download, an "error occured: Music store was unable to process your request. Please try again later."
Now, I can't finish this download, nor can I check bought items. It's that error message again and again.
I wrote to the support staff: First they said, the problem was on my side: some Firewall or Internet acceleration software installed. I answered, I had none of that kind. The next reply was - mark that: "After careful examination of your request we found that your problem was of technical kind" (!!!). I should go here.
WOW. What a profound analysis, what a generous attempt to support customers.
For a test, I bought another item yesterday. Everything went perfectly! It's just that one CD that got stuck. And Apple Support's brains.
Anyone got an idea what's going on there? Or a helpful hint?
THANK YOU VERY MUCH
Peter
PS: Yes, I have repaired my permissions; yes, I have restarted my machine, yes, I have logged in as root and tried to get the CD there, yes I have even tried from a different machine... - but Apple won't acknowledge THEY got a problem...

Dear Peter,
Please accept my apologies for the experience you had with our support.
I've escalated your post to the right folks. They will contact you today or tomorrow.
It looks like one of the tracks in your queue is stopping up the works, so to speak. We'll get it straightened out, and you'll be back on your way.
Kate

HT201272 Bought HD, can't download SD for different device

My computer won't play HD, but an item that I purchased in HD on the apple tv won't download as SD for my computer to be able to play. According to the help section it should download to my computer as SD

Hello there, indiefishsteak.
It seems you were referred to us from the Knowledge Base article that reviews how to download a previous purchase from your computer:
Download past purchases
http://support.apple.com/kb/ht2519
Particularly:
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
You are correct that the SD version should download for you. This article confirms that:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
Therefore, if you tried the steps I've mentioned above and you are still unable to download the issue, please report your issue using the guidelines found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Previusly bought music: can´t download to my new computer/itunes

I have a new imac. Thought I could download my previusly bougt itunes music to my new itunes. Acording to support it is possible through:
itunes store- home- Purchased.
Apps and Books apear. Not any music. I am puzzled.
The computer is athorized and I have logged in to mu account.

Not all iTS can d/l all previous content. In the US iTS there are options to d/l Music, TV Shows, Apps and Books - no option to d/l movies.
Each iTS has different options available.
Read this kb for more info - http://support.apple.com/kb/ht2519 - note the section labled
Additional Information
MJ

Acrobat XI... Bought it, Can't Download It.

I had similar problems with Adobe's magnificently inefficient customer support system, eight years ago, which prompted me to trash the entire "Creative Suite" which I had purchased for megabucks. Lately I had a PDF project I needed Acrobat (unfortunately) to accomplish. I purchased it, got a plastic card with a number on it. Signed in, as directed, entered the info, Adobe emailed me the "redemption code" and instructions. I followed the instructions and got the message that the code was no good, and that I'd need to contact customer service (YIPPEE) or the vendor from which I purchased the "software" (Utah State University). I attempted to deal with this through the online "chat," was connected with a person who wasted 15 minutes of my time, before telling me he/she/it couldn't help me and that I would be transferred to another "chat" representative. I waited for 1 1/2 hours for the other "chat" representative to appear before finally giving up. I then attempted the telephone customer service. Of course, there would be a wait, but if I desire, I can enter a call back number... I did. I got the call back an hour later, I was told to hold for the representative, which I did for a half hour (I thought this was what the call-back thing was all about). Gave up. Tried again, this time, after over an hour of on hold, I got a representative who barely spoke English. Waisted another half hour trying to communicate with her before giving up again. I tried again, in the hope that I'd get connected to an English speaking representative... That was 1 1/2 hours ago, I'm still hearing the dreadful music they play, as you sit, waiting, on hold. What the hell does one have to do??? I paid for the damn program! I figure my time's worth around $30.00 an hour, so that's another $100.00+ (so far). How in the hell do these ridiculous ******** stay in business??? I'll go back to chiselling in stone before spending another dime on anything Adobe!

Finally. after the better part of a day, attempting to get hold of customer service, I succeeded and the representative was very helpful. Got me up and running. Should have been a hell of a lot easier. This whole thing has been absurd. But I'm up and running.

I have the serial number for my CS5 but have lost the program. Can I download it somewhere?

I purchased Adobe CS5 some years ago, and want to install it on a new computer. I still have the serial number but don't have the actual program which I bought. Can I download it from somewhere?

Hi jane maynard,
You can download CS5 from below mentioned link and use the Serial Number you have.
Download CS5 products
Thanks,
Nikhil Gupta

I bought a cd and downloaded it to my itunes account. I want to burn it to keep one in my car but I dont get that option. how can i burn it from my itunes account?

I bought a cd and downloaded it to my itunes account. I want to burn one to keep in my car, but dont get that option. how can i burn it from my itunes account?

Hello lindsey0315,
I read your post, and I have linked to an article that will instruct you on how to create CDs with iTunes:
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT5731 How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.

How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.

What country are you in ? Depending upon what country that you are in then you might be able to redownload them on your Mac's iTunes via the Purchased link under Quicklinks on the iTunes store homepage
If you're not in a country where TV programmes can be redownloaded then connect the iPad to your Mac's iTunes and use the File > Devices > Transfer Purchases to copy them over from your iPad

Can't download videos I bought on iTunes. Lack of space but I already erased lots of applications and still not working.. Can you help ASAP please as I can't watch videos anymore..

Hi,
I bought the last version of IPad that came out recently ( I bought it 3 weeks ago). It is a 16GB.
So far I love this product, but I 'm getting stuck with movie downloads from iTunes.
Indeed I just ordered 3 movies in HD and they don't download as the message "error lack of space" come up.
So I made some space on my IPad, erased most of my music (only 156 MB left), I had pages, I erased it but really I 'm loosing $11..., I erased all the movies I had before, and much more. Now what I don't understand is that I have only 3GB available when my following applications don't even take the 10.3GB of used space:
Music: 156 MB
Skype: 34,2 MB
Sleep well: 16.6 MB
Calculator: 11,8 MB
Voice memos: 9,8MB
Iswifter: 6,2 MB
And Video says no Data
There is no extra application, so it is really strange it is doing this. I tried to reset and restart many times with no success. I also tried to look at the previews of the videos I bought and tried to redownload them but the same message come up.
Now apart of the strange lack of space on my IPad, I understand that the videos I wanted to download were in HD and therefore too big.
What I would like to do is to shift to download to SD but I can't do it and also can't erase the downloads...
I wonder if the downloads are actually not already taking space even tho they haven't even been able to charge some information (they are not even downloaded half way or anything like that).
Unfortunately I don't have a computer to download my IPad to, so I could try to manipulate the videos purchased from there. I'm traveling and now I can't watch movies anymore which is very annoying...
Also I checked my multi tasking is off....
Could you please help me as soon as possible on this?
Thanks a lot,
Julie

According to the trms of the iTunes and app stores - all sales are final. but that doe not mean that you can't try anyway. People ask for refunds all the time. Use the Express Lane email to contact iTunes.
http://www.apple.com/support/itunes/contact/
You can still download the other movies in iTunes on your computer. Launch iTunes and go to Store>Check for Available Downloads. You can download them in iTunes and then sync them to the iPad later. When you are done watching the first movie, you can transfer it into iTunes on your computer, delete it from the iPad and you will have the room for another movie on the device. To transfer the movie when you are done with it, you can use the transfer purchases feature.
Transfer purchases.
http://support.apple.com/kb/HT1848
If the photos that you lost were photos that you took with the iPad, they should be in your iPad backup - if you sync with iTunes or if you backup with iCloud.
How to backup and about iOS backups
http://support.apple.com/kb/HT1766
http://support.apple.com/kb/HT4946

I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going?

I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
Michele

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I just bought a new Ipad mini a while ago, a created a new apple ID "***************" , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?

I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>

Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry

HT1420 my laptop has been stolen. I have bought a new one but I can't download the files (movies, articles,...) that I have in my ipad into my new ipad so I can put some of them in my daughters mini ipad. How can i do it?

My laptop has been stole. I have bought a new one but I can't download the files (homemovies, articles, presentations) from my ipad to the new laptop so I can share with my daughters in their mini ipads. Any ideas?
I am working with Windows 8

See Recover your iTunes library from your iPod or iOS device.
tt2

I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that?

I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that

Because the developer needs to create and maintain the two versions separately and has chosen to charge for the Mac OS X version.
(94269)

I bought iPad air. How can I download for free the app : iPhoto, iMovie, Pages, Numbers and Keynote?

I bought iPad air. How can I download for free the app : iPhoto, iMovie, Pages, Numbers and Keynote?

Before you can download free apps:
1. Make sure you are using IOS 7 (ignore)
2. Make sure your iPad is registered in My Support Profile.
https://supportprofile.apple.com/
3. Try downloading again; it should be free.
If you need serial number, it's here:
Settings>General>About

I bought the app Dark Knight Rises and I can not download

I bought the app Dark Knight Rises and I can not download, always gives error in the middle. Can someone help me

You cannot use iCloud space to suppliment your iPad.

Bought hd can i download sd

Similar Messages

Maybe you are looking for