Bought hpg61189 in uk. hard drive failed and us hp denied to configuration. what would be next step?
bought hpg61189 in uk. hard drive failed and US HP denied warranty due to UK configuration. UK HP very difficult to contact - quite a shell game. Any suggestions?
This question was solved.
View Solution.
Well, here is a place to download your own install disks (there is some work in making them but):
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/bd-p/Display
If that isn't your operating system just look on the right and click on it.
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iPad has blank screen. Screen froze and went blank. Have not been able to get any response. Forced in to recovery mode, but restore fails with a 1600 unknown error. Has anyone had any success in reviving an ipad in this state?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Message was edited by: Texas Mac Man -
Downloaded program. Hard drive failed and program lost. Any way to retrieve it?
I purchased my iMac in Dec. of '07 and purchased iWork shortly thereafter by download. Unfortunately my hard drive failed and I didn't have a backup so I lost not only my iWork but also my Snow Leopard update. Is there any way to retrieve these (especially iWork) without having to purchase them again? I haven't had any luck getting through to Apple support.
I you purchased iWork "shortly after" your Mac purchase, there was no app store; the only way you could have bought it was as a retail disk or, if there was a trial version on your Mac, you might have purchased a registration number. If the former is the case, you should have the disk; if it's the latter, I'd suggest calling Apple to see if something can be done.
And: your next purchase should be an external hard drive so you can make a backup. -
My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told that the maximum # of licenses for my serial number had been reached and so I am unable to install Illustrator on my working computer. This happened a couple of years ago and I called Adobe and they were able to 'reset' things but I don't see any way to talk to someone now to resolve this problem. BTW, I have the failed hard drive slaved in my new computer and am able to access files and such things, but have no way of uninstalling the Illustrator on my old drive. How do I fix this issue?
Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.
The Time Capsule drive is a network drive. You have to mount it on the desktop before you will be able to drag/drop files onto the disk. More tips are in this thread:
https://discussions.apple.com/message/17312017#17312017
.....and then delete them from the Mac to free up space?
The Time Capsule was designed for your backups.
If you move a file to the Time Capsule drive and delete the file from your Mac.....you have no backup.
Your only copy of the file will be on the Time Capsule drive. I would only do this with files that I could afford to lose.
All drives fail. When.....not if....the Time Capsule drive has a problem, you will lose your data. -
I have a number of devices linked to a single iTunes account. Of these devices, one was a laptop whose hard drive failed, and one was an iPad which died. My question is if it is possible to remotely deauthorise these devices or is it necessary to deauthorise all devices on the account and then reauthorise those devices which are still current.
Thanks
Tan AnuiPads don't count in the number of authorisations, only computers count. Individual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can 'deauthorise all' (which you can only do once every 12 months) and you can then reauthorise the computers that you still have and need (deauthorising a computer doesn't remove any content from it).
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hi
i have recently had my mac hard-drive replaced and consequently have lost all my old stuff - had to download a new itunes for example. i synced everything onto my iphone before it broke luckily. some songs i purchased on itunes, others i downloaded ages ago from CDs. how do i transfer these onto my itunes library again so i can sync?iTunes can transfer your purchases or you can download them again. Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
For songs ripped from CDs, you need to use a 3rd-party utility. Here are two that will help you.
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php -
Hard drive failed and i lost everything! and after 2 years i bought the thing.
I have a DV9815 laptop. The hard drive failed after i was in the process of rebooting it. All i want is to talk to HP by Email. Now is that hard to do since i cant find an email?! I need a replacement Operating system since it said "No OS found". I want Wndows XP professional instead of Wndows Vista Home Priemium. I do legally own a copy of Windows Vista but i want to downgrade to XP if i can without paying hundreds.
This question was solved.
View Solution.Hp is not going to give you XP, you will have to buy it if you want it.
You can order recovery media here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
This is a user to user forum, Contact HP directly,
USA
http://welcome.hp.com/country/us/en/contact_us.html
Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html -
My hard drive failed and I can't afford the professional data recovery. Do I have any other options?
I have a 13" Early 2011 Macbook Pro. Last week the hard drive failed (for the second time), and when I took it to the Apple Store I was told it would cost $177 to replace the hard drive and the cables. I intend on going through with this and getting it fixed, however the man I talked to said I should hold on to it a little longer before giving it to them for repair in case I want to recover my data. When I researched how to recover the data, my answers mostly consisted of taking it to a professional to do so. I found a local authorized service provider who said they could do so, however I was told it would cost at least $400 to recover my data (possibly more depending on how much data there is to recover).
I can afford to pay $177 to fix the hard drive. I cannot, however, afford to pay an additional $400+ to get all of my data back. Yes I realize I should have backed my files up onto an external hard drive (I'm not the most computer-savvy person), but honestly, all I really need is my photos. When my hard drive was in the process of failing, I got a flash drive and put a lot of my files onto it so I would at least have some of them when I got my Macbook fixed. At this point, I can't even turn it on, so I am not able to go into iPhoto and get my pictures.
Is there any way I can do this myself? There is no way I can get this done professionally. I would love to be able to all of my data and files back, but if I can just get some that is better than nothing. Any help would be appreciated!obesity wrote:
It was really empty. Clicked on, nothing.
But no prohibited signs, like these:
Get info on folder, zero kb. Just one user account on each mac.
I did navigate back several days prior to my Mac dying. Still nothing.
Sounds like it may have been excluded, or perhaps damaged.
Just for future reference, it's always a good idea to keep "secondary" backups. See #27 in Time Machine - Frequently Asked Questions for some suggestions. -
Like the title says. My 1 TB drive failed and unfortunately my computer isn't covered on the replacement program even though my hard drive is the one they are claiming to replace. So that is not a solution just to get that out of the way. So I replaced the hard drive. What I am having trouble with is re-installing my OS. I have 10.6. When I load it and restart it just spits it out and I get the question mark folder. What am I doing wrong is there a step I'm missing? I did do a back up to my Time Machine before the crash. Can I plug it into it and reload format? I'm new to this so any help would be appreciated.
Thanks!Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty. -
Hi All,
My hard drive crashed and is no longer usable. I just installed a new drive however, I am not finding any way to export my recorded CD's from the Ipod touch to the new hard drive. Can anyone help please? I thought by enabling syc with Ipod woudl do it but to no avail.
ThanksI used a 3rd party program called copytrans http://www.copytrans.net/ that is not free to move my library from my ipod to my itunes library when I had to start from scratch. After that happened I started backing up my music that purchased from the itunes store to a dvd so I would always have it if things went south. Now I always backup my purchased digital music to an optical disc just in case plus everythng else I have is on retail cd's so I can just rebuild my library from scratch again if I have to. You should also regularly back up your itunes media folder to another disc so your entire library will be backed up just in case you should lose your program drive.
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my hard drive blew and no, it wasn't recently backed up properly. i have gotten everything back except Notes. i have up to date Notes on my iphone 5s. how do i get those up-to-date notes from my iphone to my laptop?
burgundybrazil wrote:
My question is, is there any way to retrieve that voice memo lost during the update if it wasn't backed up?
No. It's gone. And you can ignore the spamvertisements that are sure to pop up touting data recovery software. The only thing they are going to recover is your money... straight into their own pockets. -
My hard drive crashed and my itunes library is gone--what do i do?
my daughter and i both have itunes library's on the same computer just under different user names.my hard drive crashed and now our itunes library's are gone. should i just download the latest version of itunes and then hook up my ipod to it?not sure what to do.
*should i just download the latest version of itunes and then hook up my ipod to it?not sure what to do.*
If your iPod is set to sync automatically with iTunes you need to take care connecting it to an empty library.
1). Connect your iPod to your computer. If it is set to sync automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
Alternatively open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok. Then connect your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only give you the option to copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (music from CDs, other downloads etc) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
iTunes & iPod software
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive -
I rented two HD movies on Apple TV, both at the same time. I was able to watch one, but the second says - "error while loading this content, try later" - well I tried later numerous times and continue to get the same message. What is my next step??
No, the film will be available for 30 days, but once you start watching it the clock will start running and it will expire after 24/48hrs (depending on location).
You said you rented on Apple TV, which has no accessible storage. When you choose to watch it starts to cache to the small flash drive, which is then flushed when you access another movie (or any other content). Everything is streamed so it will need to load each time. If you want to store any content you need to do so via computer.
Network issues can also contribute to seeing such an error. If on wifi, try ethernet. Make sure DNS is set to auto (settings - general - network). You can also see the status of your network by getting a report (istumbler, netstumbler or similar), to look for signal strength, noise, nearby networks.
Other services use adaptive streaming so they won't be much of an issue. -
Has my hard drive failed, and if so can I replace it myself?
Can someone help me, please? I believe my hard drive has failed (or is about to) and needs replacing. Problem is I took my laptop (Powerbook G4, 15" 1.5GHz 512MB 80G Sdrv APX, recently upgraded to OS10.5) to our local official Apple Store to be serviced when this problem first became apparent. They returned the laptop two weeks later saying it had now been fixed using Disk Warrior, and was working fine – no charge as I bought the laptop there originally.
Great! Took it home, booted up OK first time, worked as it should for a few hours, then shut down unexpectedly. I have tried to revive it several times now, and all I get when I power up is the chimes, then a grey screen for several minutes followed by the dreaded flashing folder with a question mark, which I understand to mean it can't find a bootable system folder.
The background: Problems began when computer shut itself down during sleep (energy saver set to sleep after a time as is normal). I have a LaCie Little Book 320G connected by firewire, using Time Machine to make regular backups. The problem seems to relate to the laptop going into sleep mode after the alloted time and in some way this seems to make the Little Book think it has been ejected incorrectly, and puts up a warning message. Sometimes it is unavoidable to have to leave the laptop, with the Little Book connected, powered up and downloading (eg. podcasts) overnight. When I get back to the laptop in the morning it appears to be in sleep mode (which I would expect) but has in fact shutdown and is frozen. It has to be restarted with the power button, and even this doesn't work first time every time.
This happened regularly over a couple of weeks and I recall hearing a whir from the hard drive, which I'd never noticed before. Eventually the whir developed a few clunks and stopped and started intermittently. At the same time I got the chimes, followed by a grey screen for several minutes followed by the dreaded flashing folder with a question mark.
So what I need to know is does this sound like I need a new hard drive (what else can it be?), and can I fit this easily myself? I saw an item on TV recently which showed how 'easy' it is to replace a hard drive as they are all a standard size for laptops – just open the case, pull the old one out and slide in a new one. Knowing Apple there is probably more to it than this, so what problems should I be aware of, and can I upgrade the hard drive to a bigger capacity at the same time? Mine's got an 80GB drive at the moment.
Sorry this is so long, but there seems to be so much background I needed to give you. Thanks if anybody is willing to help me.
BruceThanks to 'um' and BGreg for the helpful replies. I think I'll go for a new hard drive now. Although I'm not entirely confident inside the guts of a laptop (having looked at the iFixit guide, which does show things fairly clearly) I am less confident with my local Apple Centre for returning the laptop as 'fixed' when it clearly wasn't. They want about £50 to do the work on top of the drive cost too.
I'll get myself the torx screwdriver – not familiar with the small allen 'hex' key. I have a set of allen keys, so I assume hex keys are similar in having the right angle bend but with the star shaped end? Wouldn't the torx screwdriver do the job just the same? Don't see why I would need to hunt down a small allen hex key, but I would hate to end up stripping a screw head by having the wrong tool.
Western Digital do a 250G parallel ATA drive I hear, but only give 3 years warranty. Suppose that's a decision I'll have to make for myself. I've done the "powerbook hard drive replacement" Google search and there's loads to read. A quick glance over one article spoke of the 'horror' of lost screws so I'll find some empty yogurt pots as you suggest BGreg.
Lots to read, then order the drive. After that I've got to fit the thing, and my work shifts don't leave me much free time right now, but I'll drop back online when it's done and let you know how it went – or maybe ask for help if it goes pear-shaped!
Thanks a lot guys!
Bruce
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