Bought iphone 4s second hand, and im having trouble activating it.
so i bought an iPhone 4s second hand, and I'm having trouble activating the phone, its linked to the persons apple id and
its asking for the person to sign in and i no longer have contact with him.
I went to a Verizon store, and they said that i myself can do it at home by connecting the phone to iTunes, but i don't
know what or how to do that, please help.
Sorry, but the iPhone is of no use to you until/unless the prior owner removes it from their iCloud account.
Similar Messages
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please help anyone asap bought a iphone 5 of this guy but cant activate my iphone cause the previous owner forgot to delete his old apple account and now i cant activate my iphone 5 and i cant get in touch with the previous owner cause i dont know him haha
Sorry, but you can't use that iPhone. The activation lock is an anti-theft measure; Apple won't unlock that device for you.
(121713) -
I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone
If you're able to contact the previous owner, send them this link and tell them to follow the instructions.
If not, you can't activate the device but may be able to get it refunded.
Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(112266) -
i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls
Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I made upgrade for IOS to 7.04 but my iphone is second hand and when iphone need to make activation ,i don't have the apple ID so my iphone didn't work from this time so please help me urgent.
There isn't one.
amrzaky wrote:
I can't contact with previous owner s i need another solutoin
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I bought this laptop second hand and do not have the start up disk or previous password to update my software - any suggestions on how I can update my computer?
Try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
It has a link for XP -
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
Contact the owner. Have them log into www.icloud.com with their Apple ID & Password. have them remove the device from their account.
Find My iPhone Activation Lock: Removing a device from a previous ... -
Just recently updated an iPhone 4 to iOS 7. Having trouble activating iMessage. It will not connect to network. Any help ?? All connections are fine other apple devices are working
Hey X300X,
Thanks for the question. I understand you are experiencing issues with iMessages. The following article may help to resolve your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M. -
I am looking to buy an Iphone 532GB, second hand, i have the Serial numbr and need to check it is correct before i buy it.
Plug the SN in here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also, MAKE SURE this is done BEFORE you purchase the phone:
http://support.apple.com/kb/ht5661 -
I Just bought a second hand iPhone 4S I am having issues with the hearing during incoming and outgoing calls, I have turned the volume up and checked my settings but I still have trouble hearing the other person speak. It works if it's on speaker or if I have headphones plugged in. I need help desperately!!!!! Any suggestions on what to do???
Hey Itsanaasaunders,
Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
http://support.apple.com/en-us/HT203800
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
- Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
- Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
- While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
1. Restart your iPhone and test again.
2. If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Thanks,
Matt M. -
Hi,
Just wondering how I can create a new account and password?
I've bought a second hand iMac from a dealer who hasn't fully erased the previous owner's user name and password. Therefore , I can't update or install any new password or update to Mountain Lion...
There is also no installation disc, so I don't seem to be able to reset the password that way.
I've just gone into the dos text :/root and wondered what I can do to create a new account and password without having to reinstall Snow Leopard?
Any help would be greatly appreciated.
Thanks.
SteveFollow the steps in this article. Be sure to enter the commands exactly as written, paying attention to case and spaces, or lack thereof.
http://www.hackmac.org/tutorials/how-to-create-a-new-administrator-account/ -
I bought an iPhone 4S secnd-hand. The previous owner did not remove the iPhone from their iCloud account. I've tried contacting the previous owner, but they also do not know. What should I do now?
If they were the one who set the lock, send them this link.
If not, you need to contact the person who did or the device's original owner.
(117626) -
So i tried factory reseting, rebooting, everything. it didnt work, i gave up and went back to it 10 minutes later to find it working, it lasted a day without restarting, although charging it all night the battery stayed at 54% for the whole day not going down, i charged it again last night and it stayed at 54% again, about 15 minutes ago it turned off and wouldnt turn back on, so i plugged it into the charger, it came on and was 100% battery, then died again and came back on at 2% .. im continuing to charge it but it goes off and on and when it comes back on the battery % has gone up by 2% each time, can anyone tell me is a battery replacement needed?
Restore it.
Restore it as new.
If these fail, the it is likely a hardware issue. -
I bought an iPad second hand and can't download. .
I am signed in to my apple ID. But the person who i bought the ipad from is also. I signed her out but she continues to pop up. I purchased an app card today, and am trying to download Minecraft for my son, but it started a whirlwind.....
I have to verify my information to be able to make purchases on this new device.
IVe forgotten the answer to my questions, as it had been so long since I had used them.
Now I am locked out from making changes and my recovery email is my email address from eons ago. It is a hotmail account which I also cannot access.
I need to reset my recovery email address. Or I need to know the answers to my security questions. Help!You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(112689) -
Really badly need help guys
Place the iPod in recovery mode and then restore via iTunes on the computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
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