Bought iphone 5 second hand and cant activate my iphone because the owner forgot to delete previous apple id account

please help anyone asap bought a iphone 5 of this guy but cant activate my iphone cause the previous owner forgot to delete his old apple account and now i cant activate my iphone 5 and i cant get in touch with the previous owner cause i dont know him haha

Sorry, but you can't use that iPhone. The activation lock is an anti-theft measure; Apple won't unlock that device for you.
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I am about to buy and iphone 4, its second hand and is in amazing condition. The only problem is that the 'wi-fi' button doesn't not work. I tried to click on it but nothing responds. Can this be fixed? Should i still purchase it?

I am about to buy and iphone 4, its second hand and is in amazing condition. The only problem is that the 'wi-fi' button doesn't not work. I tried to click on it but nothing responds. Can this be fixed? Should i still purchase it?

while you are with the person selling it to you, ask if you can do a complete restore of the software settings->general->reset->reset all
reboot the phone to factory settings and see if that fixes the problem. if not, i wouldn't buy it unless they are selling it to you for less than $50. wifi is crucial for keeping data low and using features like facetime

HT204053 I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!

I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!

If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!

I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside?

I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside? what can i do to open this? its till on the set up mode

There is nothing you can do about but ask the seller for your money back. Without the previous owners applid password, you cannot activate and use that device - there is no way around that. iOS 7's Activation Lock needs to be disabled by the previous owner in order for you to use it - if they cannot (or willnot) produce the password to disable it, you have no options.
They can disable it remotely for you - see http://support.apple.com/kb/HT5661 but not if they do not remember their own password.

HT4236 I've run out of room on my hard drive. I bought an external drive and exported all my albums to the external drive then deleted the albums from iPhoto. I want to sync both from my ext drive and new albums in iPhoto. No dice. Help!

I've run out of room on my hard drive. I bought an external drive and exported all my albums to the external drive then deleted the albums from iPhoto. I want to sync both from my ext drive and new albums in iPhoto. My photos on the devices get wiped out when I sync to iPhoto since I deleted all the albums. But when I sync to my hard drive (where I maintained the album structure) the photos are copied to my iPad but lose all the hierarchy and folder structure. Now I have to scroll through thousands of photos to try to find the one I'm looking for. Before I sync any more devices I want to know the following: 1) can I restore the album structure on my iPad by using the photo cache? 2) is there a way to sync both new iPhoto albums AND pictures in the folders in my hard drive? And 3) how can I keep the photo hierarchy structure from my hard drive intact on my devices?

TigerMom28 wrote:
I've run out of room on my hard drive. I bought an external drive and exported all my albums to the external drive then deleted the albums from iPhoto.
Don't do that.
Copy /Photos/Photo library/ to the external.
Hold Option and launch iPhoto.
Select Choose library and select the Photo library you copied to the external.

IPhone 4s WiFi not turning on, repair shop says they won't fix it (they've done it 4 times now), bought the iPhone second hand and the apple website says the serial is invalid.. What do I do?

First off, I've a 16gb unlocked white iPhone 4s. The discussion title kind of explains the entire situation. I can't get on to apple to get it repaired, because it says the serial code is a replacement and invalid - I bought the phone from DoneDeal.ie (an Irish Craigslist/eBay basically) and the guy I bought it from gave me the box with everything in it, phone, phone charger, warranty, apple care, everything. But then I looked closer and realised the apple care document was faked, and the warranty was also fake. I checked online with my IMEI code and the website said the warranty was well up, and that the phone was a replacement.
I was told the phone was brand new and that it was literally just out of the box but obviously that was a lie.. Anyway, approximately 3/4 months later, the WiFi broke - When I went in to to turn the wifi on in the settings menu, the wifi was greyed out and didn't have an option to be turned on. I've since got the wifi repaired for the 5th time as it constantly goes back to the greyed out option every month or so. The repair shop (not sure if it was apple official or anything, if I had to guess, I'd say it wasn't) said they could either give us back our money or repair it one last time but it's gone again and that's kinda the last straw, they said it was a generic problem they'd found on all iPhone 4s's and that basically, I'd just have to deal with it as apple are not very helpful with replacing these phones but obviously I'd like to give them a chance to prove that wrong though.
Anyway, seeing as I can't contact apple through the customer support section, any chance someone from apple can give me some feedback as to what my options are on this discussion?
I don't even need a replacement phone (although that would be ideal) but I definitetly need a repair that's going to work for more than a month..
Thanks to anyone who can help, but especially to anyone from apple!

If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!

Just bought a second hand iPod Touch 32GB 4th Gen. The IOS is currently 4.3.5 and when I try to update to the latest, the connection continually times out. Can you help?

Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?

You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download:

I just got a iphone second hand and the person don't remember their icloud, what do i do...

I just got the iPhone4 second hand and the person don't remember their id, what do i do...

Javarr wrote:
I just got the iPhone4 second hand and the person don't remember their id, what do i do...
Probably because its the ID of the person they stole it from...
It cannot be activated unless the rightful owner either enters their password on the phone or deactivates it through their iCloud account. See: http://support.apple.com/kb/HT5661 for what the rightful owner has to do.

HT3743 i bought my iphone second hand and it had been jailbreaked but it was removed, and error1015 is happening, why?

Basically, i bought a new iphone becasue my old one broke off a friend, and he had jailbreaked it, but he said he had removed this. Becasue i am lazy i tried to remove all his stuff on it uisng the clear iphone on settings and it crashed. i tried to restore it using what i was told by itunes with restoring the software, but it says there is error 1015 and i cant now get on it becasue it freezes when i turn it on, is there anything i can do to make it work normally, and will apple fix it for me if it doesnt work becasue the jailbreaking software has been removed?
cheers

You're witnessing first had what jailbreaking can do to a phone--it turns it into a brick that can never be fixed.
Not only does jailbreaking void any remaining warranty with Apple, but it forfeits your ability to any support from Apple including from this forum. Discussion of jailbroken phones is strictly prohibited by the Terms of Use of this forum.
If you really purchased this from a "friend", your friend should refund your money and that phone is permanently hosed.

I bought my iphone second hand and when i tried to activate it it siad i had to use the previous account

please help !!

With iOS 7 activation lock, you need to know the previous owners AppleID password, or have them remove the device from their iCloud account. Otherwise, you will never be able to use that device.
So get in touch with the previous owner as otherwise, you now own a brick.

I bought a Macbook Pro second hand and their is a line on the screen, what is the best way to fix this?

I bought a macbook pro from a cash converters store. It was online and in the description didn't mention anything about this issue. I can't really explain it very well so here is a picture.
http://i839.photobucket.com/albums/zz318/donnam1993/photo-2.jpg
Is there any way to fix this, if at all? I don't really know very much about macbooks and since i just got this yesterday i have no idea what caused this. Thank you very much for your help.

It's difficult to determine if your photograph shows a smudge on the exterior of the display, or if it is a display anomaly. Turn up the brightness. If the image changes it's a display problem.
You can clean the first one, but if it's the latter it is a hardware defect that will require parts, tools, labor or money to fix.

Bought iphone 4s second hand, and im having trouble activating it.

so i bought an iPhone 4s second hand, and I'm having trouble activating the phone, its linked to the persons apple id and
its asking for the person to sign in and i no longer have contact with him.
I went to a Verizon store, and they said that i myself can do it at home by connecting the phone to iTunes, but i don't
know what or how to do that, please help.

Sorry, but the iPhone is of no use to you until/unless the prior owner removes it from their iCloud account.

Hey i bought this second hand Ipod 5th generation from the owner but she forgot her password on apple ID and how do i remove this device from their account... Any suggestions

how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch

You are running intoi the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
The previous owner has to recover the ID and password for the account last used on the iPod
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
An then she has to remove the iPod from her account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost one

If I buy an iphone second hand, how can I check that is valid and purchased for real?, If I buy an iphone second hand, how can I check that is valid and purchased for real?

Hello
I'd like to buy an iphone second hand and although I trust the source I'd like to be able to check with certainty that the phone was bought instore.
I was thinking to ask for the receipt and check the serial number. is the serial number written on the back of the phone and the recipt(if the phone is sealed)?
Similarly, if I buy an ipad 3 or 4 second hand, how do you check this again?
Please let me know with some details about this.
Thanks
Anthony

Ask the person you are buying the phone from to provide the original proof of purchase for the phone. If you do not know the seller personally I would be very cautious about purchasing the phone. There are many many stolen, hacked and jailbroken phones out there and these will only cause you grief down the road.

Bought a second hand iphone cant activate it

BOught a second hand iphone 4 i cant activate it

Or, you can take the proof of purchase or proof of ownership to an Apple Retail store or call AppleCare at 800-APL-CARE to have them deactivate the lockout. You will need absolute proof that you own the device or purchased it from the owner.
Really? Are you sure? There is no mention of being able to do that on Apple's site I can find. It strikes me as being very easy to fake having purchased something from somebody. How is Apple supposed to verify you really purchased it and didn't just write out a receipt yourself?
Find My iPhone Activation Lock - Apple Support:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.

Bought iphone 5 second hand and cant activate my iphone because the owner forgot to delete previous apple id account

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