Bought iphone 5s, cant connect to wifi ( unable ) help?

It says that's unable to connect but im entering the right password..

First triple check to make sure the Wi-Fi password you are entering is correct. The password requires upper and lower case letters be entered precisely along with any numbers. It's easy to confuse the number zero with the letter O.
You might also try to reboot your router. Turn off the power to the router for 30 seconds, then turn it back on. After it completes it's startup routine and indicates a good connection to the internet, turn on your iPad.

Similar Messages

  • I need help I cant connect on wifi just "unable to join the network"

    I have problem to my WiFi connection
    I cant connect on WiFi home
    and i have MSG unable to join the network
    but my Iphone this is old iPhone 3
    I need help how can I fix it and i don't know if my phone or the router the problem.
    Pls help give me a easy answer and how i solve it.

    Hello, thanks for your answer, I try that reset, nothing change but my WiFi router when I off it my WiFi it is back after a minute my WiFi it doesn't  work again. I think my router WiFi is the problem because I try everything apple community they suggestion still not working.

  • HT4623 i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network

    i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network

    I had the same problem. I reset my network settings as iOS 8 on my iPad 3 seemed a bit slow. When I tried to reconnect to the wifi the correct password was not accepted immediately.
    after retrying several times it did manage to join the network. The only observation I had was that I had a weak signal and an iPhone next to me at the time.
    make sure you are close to the wifi signal away from any other wifi devices.

  • TS1398 I tried all solution but still i am unable to connect to my wifi. It started yesterday when my ipad cant connect to wifi.

    I tried all solution but still i am unable to connect to my wifi. It started yesterday when my ipad cant connect to wifi.

    It's hard to provide help when your question starts out with, "I tried all solutions" however here is some troubleshooting advice.
    If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
    First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
    If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
    If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
    If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

  • I have a problem with my iphone 4S. I cant connect to wifi a week ago. Can somebody help me please?

    I have a problem with my iphone 4S. I cant connect to wifi a week ago. Can somebody help me please?
    I have tried everything but my iphone continue without connected.
    Thanks.

    Hello.
    My iphone doesn't recognize any signal wifi.
    I have rebooted the red options as indicated on apple portal.
    Also, I have turned off my iphone and when I turn it on don't enable the wifi option, and then I have to turn it off and turn it on again.
    I have restored to the factory settings but the problem continues.
    I don't know anything else to do.
    Regards,

  • I cant connect to wifi but my laptop can and my other phones can.ived done all the recommendations in ipad support but still cant connect..what else shall i do?

    i cant connect to wifi but my laptop can and my other phones can.ived done all the recommendations in ipad support but still cant connect..what else shall i do?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I cant connect to WiFi on my iPod Touch 1G?

    I have had an iPod Touch 1G for quite some time now, but I recently upgraded the iOS firmware to 3.1.3, and I just noticed that I cant connect to wifi! Nothing is grayed out, but it cannot find any connections. Ive tried resetting my router and wifi settings, but that diddnt seem to work either.

    So it is not this problem:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Teh try:
    Does the iPod connect to other networks? (noit clear if you have access to more than one)
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT1695 i cant connect to wifi after updating

    i just updated my iphone to ios 6 and it cant connect to wifi i tried all the methods but it dosent work

    Hello junjieli,
    A couple of articles I've found may be helpful in getting you reconnected to your WiFi network.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/TS1559
    All the best,
    Allen

  • HT204409 I updated and now I cant connect to wifi, how can I remove the update

    I updated and now I cant connect to wifi, how can I remove the update.My other stuff works, Iphone wifes Ipad etc

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • Cant Connect to Wifi

    Ever since I updated my iphone 4s, I cant connect to WiFi.
    I've read various threads on WiFi connectivity issues, and tried numerous things to fix it, but none have worked
    In my household, there are 2 iphone 4's, mine and my girlfriends, which are both connected to eachother on a shared plan. Hers 100% works, all the time. Mine, does not work, will not connect to anything, and most of the time will not even find any networks available.
    I've tried resetting network settings, I've tried restoring my router, I've tried fidgiting with the channels and speeds, somethings wrong here and its just with my specific phone. Is anyone else having this issue and has anyone resolved it?

    Try update firmware of router.

  • Ios6 cant connect to wifi

    just upgraded to ios6 on my iphone 4 but cant connect to wifi it just redirects me to a apple page that no longer exist.any thoughts?

    Antoshkin wrote:
    I updated my iPhone 4 to iOS6 yesterday,
    How might you have done that?
    iOS 7.0.4 is the current version of iOS.

  • IPhone 3G cant detect any WiFi since updated to 3.0 OS

    Hi, my iPhone 3G cant detect any wifi. Reset Network - DONE, Restore Firmware - DONE. Its happen since I updated my firmware to 3.0. Please do guide me. Thanks. Rgds from Malaysia.

    It took me days to find it...
    So, let's go:
    My iPhone does not connect to any WLAN/WIFI networks at all - just some days after updating it to 3.0. Now what to do?
    1. Change your WLAN-/WIFI-station to non secured (no password)
    2. Try to connect your iPhone - most probably it won't connect
    3. Change airplane mode to "On" and wait 10 sec
    4. Change airplane mode to "Off" and wait 10 sec
    5. Change airplane mode to "On" and wait 10 sec
    6. Change WIFI to "Off" and wait 10 sec
    7. Change WIFI to "On" and wait 10 sec
    8. Try to connect - most probably it will connect!
    9. Now change your WLAN-/WIFI-station to secured 128-Bit-WEP and give it a password
    10. Change WIFI to "Off" and wait 10 sec
    7. Change WIFI to "On" and wait 10 sec
    8. Try to connect with your new password - most probably it will connect again!
    In my case it now even connects easily to all the other networks again now!

  • MY iphone 4s cannot connect to wifi after updating to ios 8.1.1

    after updating to ios 8.1.1, my iphone 4s cannot connect to wifi at all.
    at first, connection will show up, but when i tried to connect, i will see the wifi logo but after 15 or 30 seconds, connection will be lost again.
    i will try again, but this time, my phone will hang, i need to restart but then, wifi will not work at all.
    it will show that its searching for network but its not. then it will hang again,
    after this, give up already.
    my phone is working perfectly fine until updating my ios to 8.1.1.
    the problem is i cannot upgrade again as i cannot connect to wifi.

    Settings/General/Reset - Reset Network Settings. If you can't turn WiFi on see: http://support.apple.com/kb/TS1559

  • Lumia 520 cant connect to Wifi

    For heavens sake .Lumia 520 is a smartphone that cant connect to wifi. very useless. I have tried all those steps abt settings on the router without success. i love my fone but i feel disappointed with it..Feel like i can return it to shop

    Is it just your wifi that you have problems connecting to or is it all wifis? What router settings have you checked? Router settings can be a complex maze but there is no reason why the 520 should not connect unless there is an issue with your specific handset.

  • My sister's macbook cant connect to wifi. It said that "no airport card installed". What should we do?

      My sister's macbook cant connect to wifi. It said that "no airport card installed". What should we do?
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    Depends on whether or not the machine is under warranty or not. If it is, just take it to an applestore and let them worry about it. If not, your airport card may have failed and may need to be replaced. It could also be that the card needs to be reseated, which is what I would check first. Look for a guide at ifixit.com.

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